Chongqing Property Super Four-star Service Standard

Chongqing property super four-star service standard means that property service enterprises should have higher service level and quality assurance, including comprehensive evaluation of safety, cleanliness, environment, facilities and management.

Chongqing property super four-star service standard refers to that property service enterprises meet good standards in terms of safety, cleanliness, environment, facilities and management, and are considered as high-quality special services. These standards can be considered from the following aspects: 1. Security: Property service enterprises should provide owners with a safe and stable living environment, including the maintenance of elevators, fire fighting, ventilation, water and electricity, greening and other facilities and equipment. 2. Clean environment: The realty service enterprise shall keep the environment inside and around the community clean and tidy, clean up garbage and sewage in time, and maintain good indoor and outdoor greening. 3. Facilities level: Property service enterprises should comprehensively maintain all kinds of facilities and equipment in the community, ensure the smooth operation of all kinds of facilities and equipment, and provide all-weather emergency contact and services. 4. Management level: Property service enterprises should establish a scientific and reasonable management system, strictly implement service processes and standards, conduct regular business training, and improve service quality. It should be noted that the property super four-star service evaluation is evaluated by Chongqing Property Service Industry Association, and the corresponding credit certification can only be obtained after strict evaluation.

How does the owner evaluate whether the property service enterprise meets the super four-star service standard? Owners can evaluate the service quality of property service enterprises in the following ways: 1. Investigate the internal and external environment, facilities and equipment in good condition and daily maintenance of the community. 2. Pay attention to the performance of property service enterprises in terms of service attitude, service speed and service queue. 3. Listen to the opinions and suggestions of other owners and participate in the work of the owners' committee. 4. Regularly participate in the evaluation and investigation of property service enterprises, and put forward suggestions for improvement as the owner's representative.

The four-star service standard of property is an important index to measure the service quality of property service enterprises, and it is also the key for property service enterprises to win the trust and reputation of owners. Property service enterprises should constantly improve their service quality, meet the needs and expectations of owners and achieve a win-win situation.

Legal basis:

Article 53 of the Constitution of People's Republic of China (PRC) The people and citizens of China must abide by the Constitution and laws, keep state secrets, cherish public property, observe labor discipline, observe public order and respect social morality.