Job Recruitment Website - Property management company - Where can I complain about high property fees and poor service?

Where can I complain about high property fees and poor service?

If the property fee is unreasonable, you can complain to the local price bureau or to the property management section of the local housing authority. At the same time, because the property service is not up to standard, you can report to 123 15. Property service charges shall follow the principles of reasonableness, openness and adaptability between fees and service levels, and shall be agreed in the property service contract by the owners and the property service enterprises in accordance with the measures for property service charges formulated by the the State Council price department in conjunction with the the State Council construction administrative department.

What should property management do?

1, comprehensive service. Property management companies need to deal with all kinds of public and comprehensive affairs in the community, accept complaints and consultations from owners in the community, and actively carry out cultural and recreational activities conducive to the physical and mental health of owners in the community.

2. Management, maintenance and protection of facilities. Property management companies must also carry out daily management, repair and maintenance of houses, public facilities and supporting facilities in the community. This includes the management and maintenance of fire fighting equipment, elevators, street lamps and signboards.

3. Green maintenance. Property companies need professionals to manage and maintain the gardens and landscaping in the community, including planting green plants, watering and fertilizing. To create a green environment in the community.

4. Cleaning service. Property companies need to formulate a sound cleaning system and hire special personnel to be responsible for the daily cleaning and hygiene of residential corridors, elevators, roads and public places.

5. Security services. Property companies need to formulate a security system for residential areas, including arranging special personnel to stand guard, patrol and be on duty, adopting a registration system for foreign personnel, and equipping staff with security devices.

6. Parking space management service. Property companies need to formulate a parking space management system to effectively manage vehicles entering and leaving the community, and there is a special person responsible for guiding the orderly passage and parking of vehicles.

Where are all the property fees spent?

1, salary of management service personnel, social insurance and welfare expenses drawn according to regulations, etc.

2. The daily operation and maintenance expenses of the parts, facilities and equipment used by the property.

3, property management area cleaning costs.

4, the property management area greening maintenance costs.

5, property management regional order maintenance costs.

6. Office expenses.

7. Depreciation of fixed assets of property management enterprises.

8 parts of the property, facilities, equipment and public liability insurance fees.

9. Other expenses agreed by the owner.