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Summary of hospital efficiency construction
The busy and substantial work has come to an end. Looking back on your work during this period, I believe you have many feelings. It's time to sum up past achievements in the work summary. Do you know the format of work summary? The following is a summary of hospital efficiency construction compiled by me for your reference, hoping to help friends in need.
Summary of hospital efficiency construction 1 According to the requirements of "Implementation Plan for Efficiency Evaluation of Administrative Organs in 20xx" and the "Opinions on Administrative Efficiency Construction in 20xx" formulated by our hospital, our hospital has earnestly carried out the construction of administrative efficiency of organs and achieved certain results. According to the requirements of the Notice of the Office of Efficiency Construction of Administrative Organs on Doing a Good Job in Self-inspection of Administrative Efficiency Construction, the self-inspection of efficiency construction in our hospital in 20xx is as follows:
First, attach great importance to the establishment and improvement of institutions.
Our hospital has carefully organized all cadres and workers to study the "Implementation Opinions on Carrying out the Work of Building the Efficiency of Organs", and has carried out extensive publicity, unified ideological understanding, and made clear the purpose, significance, methods and steps of building the efficiency of organs. A leading group for the efficiency construction of hospital organs was established, with President xx as the leader and heads of various departments as members. There is an office under the leading group, which is responsible for handling the daily affairs of organ efficiency construction. At the same time, we have set up an efficiency complaint and report telephone, so that complaints must be well-founded and the results must be reasonable. In order to strengthen supervision.
Two, strengthen the standardized management of organs, the implementation of administrative efficiency construction.
According to the requirements of the municipal party committee and the municipal government, combined with the actual work situation, our hospital carried out the construction of administrative efficiency in strict accordance with the 20xx Opinions on the Construction of Administrative Efficiency of Hospitals in Zhi Zhi.
1, strengthen the construction of e-government and actively promote the openness of government affairs. Designate a person to be responsible for information disclosure, strengthen the publicity of administrative efficiency construction, and establish an information submission system. A bulletin board has been set up in the office area to publicize the division of responsibilities and charging items of various institutions within the unit.
2. Vigorously carry out energy conservation and emission reduction activities. Carry forward the spirit of hard struggle, advocate strict economy, strengthen daily work management such as water saving, electricity saving, oil saving and office supplies saving, and establish a quarterly system of energy and resources consumption. Put forward the initiative of strictly saving and controlling expenditure to all cadres and workers, and advocate that everyone should start from themselves and start from every little thing. Save every drop of water, electricity and oil, implement paperless office, reduce paper consumption, rationally and effectively use energy, alleviate energy shortage, adhere to economical development, clean development and safe development, and realize the accelerated, scientific, healthy and rapid development of Luzhou economy.
3, earnestly implement the first question responsibility system, time limit completion system and accountability system. Strengthen the ideological education of cadres and workers in the hospital, further standardize the words and deeds of cadres and workers, and give warm reception to units and individuals who come to work, consult and report the situation at the first time according to their duties, patiently explain, handle it carefully and be responsible. For matters that do not belong to the scope of responsibilities of the department or myself, we should also explain and guide them in detail and bring them to the undertaking department for handling, which has been well received by the parties. At the same time, all staff are listed for posts, and billboards are set up to further standardize the administrative behavior of the organs and establish a good image of the staff.
Three, strengthen leadership, strict assessment, and constantly promote the in-depth development of administrative efficiency construction.
The leaders of our hospital attach great importance to the organization and management of administrative efficiency construction, and regard administrative efficiency construction as an important work, forming a work pattern in which the main leaders personally grasp and the leaders in charge are specifically responsible. In accordance with the requirements of the municipal party committee and the municipal government, the construction of administrative efficiency is included in the assessment of party style and clean government construction, the assessment of leading bodies and target management, and the annual assessment of individual cadres and workers, and feasible opinions on the construction of administrative efficiency are formulated. Our hospital also used the political study time to learn the spirit of documents related to the construction of administrative efficiency, which improved the staff's understanding of the construction of administrative efficiency, made the cadres and workers of the hospital firmly establish the awareness of efficiency and the overall situation, and effectively promoted and ensured the in-depth development of the construction of administrative efficiency.
Four, strengthen the supervision of administrative efficiency, improve the efficiency and quality of administrative organs.
In accordance with the requirements of being pragmatic and honest for the people, combined with the "mutual benefit for the people" activities, cadres and workers in our hospital are strictly required to abide by various rules and regulations, adhere to the commuting system, not be late, not leave early, and not do things unrelated to work, enhance their professionalism and sense of responsibility, strengthen the concept of governing for the people, effectively change the style of government organs, and improve work efficiency and effectiveness. The hospital office and personnel supervision department regularly or irregularly supervise the attendance of employees in the unit, especially the behaviors such as using the computer to surf the Internet to stock market, chatting and playing games, and listing for posts during working hours, and strictly investigate the responsibilities.
Problems with verbs (abbreviation of verb);
The construction of institutional efficiency is a long-term work. Although we have made some achievements in this regard, we still need to persevere. Self-examination and self-correction, the information feedback from the efficiency construction supervisor and the efficiency construction complaint center after investigation and unannounced visits still needs further improvement in the following aspects:
1, to further improve the publicity system;
2. Further improve the negative filing system;
3. Strengthen the supervision and implementation mechanism;
4. Further improve work efficiency and service level.
Six, the future work ideas:
Establish rules and regulations, strengthen measures, further correct the style of organs, strictly manage, treat both the symptoms and root causes, correct and build simultaneously, and investigate serious violations.
Summary of Hospital Efficiency Construction 2 According to the requirements of the Interim Provisions of the District Party Committee and District Government on Further Strengthening the Efficiency Construction of Office Style, the Notice of the District Health Bureau on Strengthening the Strict Work Discipline in Style Construction and the Regulations on Attendance Management of District Health System, combined with the actual situation of the hospital, the Regulations on Labor Discipline Management of XX People's Hospital was formulated, and a leading group for hospital efficiency construction was established to conduct unified leadership on labor discipline management and other efficiency construction work. The summary is as follows:
First, strictly implement the attendance system and leave cancellation system.
Western outpatient staff and administrative staff should sign in electronically within the prescribed commuting hours, and set up "administrative staff leaving the post bulletin board" on the first and third floors of the administrative building to accept the supervision of patients and medical staff. The employee asks for leave and goes through the formalities of asking for leave according to the regulations. All the behaviors of asking for leave must be filed with the personnel department, and the leave will be terminated in time after returning to work.
Second, strengthen daily supervision.
In order to be serious about labor discipline, establish and improve the long-term mechanism of labor discipline supervision and inspection, the hospital efficiency construction leading group goes to the ward irregularly every week to supervise labor discipline, especially to strengthen the supervision of outpatient window posts, and requires employees to continuously strengthen service awareness, establish a good service image, cultivate a good work style, and rectify the problems found in supervision in time.
Third, strict working attitude, strengthen work style.
It is forbidden to be on duty, leave the post and do things unrelated to the work content during working hours. Employees must dress in a standard manner, take their posts in place, use civilized language, treat patients warmly, answer questions, and put an end to the behavior of "raw, cold, hard and top". Abide by medical ethics and put an end to the phenomenon of "demanding, taking, blocking and demanding". Once found, the hospital will deal with it seriously.
Efficiency construction is a basic and long-term work. Although the hospital has made some achievements in labor discipline management, labor discipline has been significantly improved and work style has been significantly improved, there are still some shortcomings. According to the actual work, the hospital will further rectify the problems in self-examination, strengthen the supervision and management of daily efficiency construction, and ensure the steady development of all work in the hospital.
Summary of hospital efficiency construction 3 In order to further strengthen hospital efficiency construction, improve work style, enhance service awareness, improve work efficiency, promote comprehensive, coordinated and sustainable development of all work in our hospital, and create a good medical environment. According to the specific requirements and the spirit of the document of the county party committee, the county government and the competent department on strengthening the efficiency construction of the organs, combined with the actual situation of our hospital, the following implementation opinions are formulated.
I. Guiding ideology
In order to thoroughly implement the spirit of the 18th CPC National Congress, the Third Plenary Session of the 18th CPC Central Committee and the Fourth Plenary Session of the 18th CPC Central Committee, implement Scientific Outlook on Development, speed up the construction of a service-oriented government, improve efficiency, strengthen the efficiency of organs, optimize the government environment, and further promote the county's leap-forward development and long-term stability. According to the "Interim Provisions on Strengthening the Efficiency Construction of County Organs", "Measures for the Annual Work Assessment of Counties and Towns" and "Implementation Measures for the Efficiency Evaluation of County Organs", this implementation plan is formulated.
Basic principles: With the aim of educating cadres and workers, changing work style and promoting hospital development, we should closely contact the actual work of the hospital, carefully find out the outstanding problems that need to be solved in hospital efficiency, study and formulate methods to improve work style, improve work efficiency and innovate service processes, further optimize the development environment of our hospital, and promote the work of standardizing administrative procedures, standardizing medical service behavior and improving administrative efficiency. The hospital has made new breakthroughs in operating mechanism and service process, and cadres and workers have made new progress in changing their work style, performing their duties, improving service quality and improving work efficiency, and the people have made new progress in job satisfaction.
Second, the work objectives
By carrying out the efficiency construction of organs, promoting the transformation of functions, establishing an organ operation mechanism with clear responsibilities, standardized behavior and coordinated operation, a scientific and democratic unified decision-making mechanism, and an accurate and timely organ information disclosure mechanism, the concept of serving the people and administering according to law has been further enhanced, the daily work efficiency, participation in social management and public service level have been further improved, the people's satisfaction with our hospital has been further enhanced, and the administrative speed has been accelerated.
Third, the main work
Focusing on studying and implementing the spirit of the 18th National Congress of the Communist Party of China, we should seize the favorable opportunity, carefully analyze the advantages and disadvantages of our institute, try to find out the gap in cadres' ideological style, guide our cadres and workers to learn advanced experience and management methods, and effectively solve the outstanding problems that affect the implementation of Scientific Outlook on Development from the aspects of learning and innovation, such as mental state, ability and quality, work efficiency, serving the grassroots, contacting the masses, working mechanism, and promoting implementation. In contrast to the advanced model.
(a) to carry out the training of cadres in our hospital to improve the comprehensive quality of cadres and workers in our hospital.
Conscientiously implement the spirit of the 18th National Congress of the Communist Party of China, and earnestly study the Law on Medical Practitioners, the Regulations on Handling Medical Accidents and other laws and regulations. We will hold special counseling activities on "strengthening efficiency construction and promoting social harmony" and "building professional ethics of organs" to continuously expand the working ideas of cadres and workers and improve their working ability. It is necessary to do a good job in job training and business competitions, urge the broad masses of cadres and workers to seriously study business knowledge, vigorously improve business skills and work efficiency, and strive to be experts in their own work.
(two) to carry out great innovation in the construction of organ culture and enhance the cohesion of organs.
We should do a good job in cultural activities, innovative forms and carriers, and show the characteristics and highlights of the efficiency construction of various departments in our hospital. Establish and improve the study bulletin board, reading room, workers' home, party member activity room and other cultural and sports venues, and make use of special festivals such as "International Nurses' Day" to hold hospital cultural brands with various forms and rich contents.
(three) to speed up the administration of our hospital and promote the standardization of our hospital.
Our hospital is the window unit of public satisfaction in the municipal health system, and it is necessary to comprehensively establish and improve the "nine systems" for efficiency construction, such as first asking responsibility, service commitment, time-limited completion, one-time notification, openness of work, post responsibility, fault accountability, performance appraisal, and replacement of the same post. It is necessary to effectively strengthen the efficiency supervision of major decisions made by the county party committee and the county government and the promotion of key projects, strengthen the supervision and inspection of key targets, key links and key departments, timely discover and correct behaviors that seriously affect efficiency, and strictly implement the accountability of administrative efficiency. Efforts should be made to strengthen the supervision of the implementation and performance of service commitments, increase the punishment for typical cases of non-performance, and urge our hospital to win the trust of the people with practical actions of keeping promises.
(four) to make a major assessment of the effectiveness of our hospital, and improve the execution of staff.
Organize relevant functional departments to carry out unannounced visits and special inspections, and evaluate and supervise the efficiency construction of organs. We should continue to do a good job in "moral evaluation", expand the space, and let the masses actively participate in the efficiency construction of supervisory organs. By hiring style and efficiency supervisors, setting up and publishing complaint telephone numbers, we will listen to opinions and suggestions from all walks of life on the efficiency construction of our hospital. It is necessary to establish and improve the performance appraisal system, scientifically formulate the appraisal objectives, contents, standards and methods, and ensure the openness, fairness and impartiality of the appraisal. It is necessary to strengthen the application of assessment results, and organically combine the performance assessment of organ efficiency construction with the assessment of work objectives, the assessment of the responsibility system for building a clean and honest government, the year-end debriefing of leading cadres, and the annual assessment of staff as an important basis for the performance assessment, rewards and punishments, selection and appointment of cadres and workers.
(five) people-oriented, establish and improve the long-term mechanism.
The efficiency construction of hospital organs should closely focus on the central work of the hospital, be people-oriented, base on the actual work, focus on solving outstanding problems, focus on checking the inaction, chaos and "middle obstruction" of functional departments and key positions, strengthen service awareness, improve service quality and improve work efficiency. To provide services for the majority of patients with full mental outlook and enthusiastic working attitude. Strive to provide diligent, honest, pragmatic and efficient government service functions.
1, highlight key points and make hospital affairs public.
The key to efficiency construction lies in openness and transparency. No matter what you do, openness can be efficient and transparency can be frank. In addition to disclosing relevant contents to patients, hospitals should also disclose hospital-related information, hospital revenue and expenditure, large amount of funds, performance appraisal labor distribution, administrative office expenses, hospitality expenses, transportation expenses and other information to hospital employees, so that hospital employees can understand the hospital's operating conditions, participate in hospital management, fully mobilize the enthusiasm of hospital employees, and promote the sound, rapid and healthy development of the hospital.
2. Improve the system and hospital management.
Work hard in the sunshine operation of power, improve the system, strengthen supervision, and promote the rapid and healthy development of hospital economy. We should make great efforts in system construction, not only to strengthen system construction, but also to ensure system implementation. Hospital leaders and middle-level cadres should take the lead in learning the system, strictly implement the system, enhance the awareness of governing the hospital according to law, standardize their behavior with the system, and effectively form a good habit of doing things according to the rules. Adhere to the principle of openness, bidding and tendering in key areas such as hospital recruitment, cadre adjustment, professional title promotion, infrastructure decoration, equipment procurement, fair competition, and prevent black-box operation and sunshine operation.
Fourth, specific measures.
(1) combine the efficiency construction of institutions with the rectification of hospital management activities in the year.
According to the inspection of "Hospital Management Year", the hospital held analysis meetings at different levels, summed up the experience and lessons in time, formulated rectification measures for the problems found in the inspection, further strengthened and standardized hospital management from the aspects of quality, service, environment and cost, and strived to improve the hospital management level and medical service quality.
(two) the combination of agency efficiency and medical service work.
In the activity of efficiency construction, not only the functional departments of organs are required to find out the existing problems and improve the efficiency of organs, but also the clinical medical departments are required to find out the existing problems in clinical medical work and take measures to improve them. By carrying out the activities of organ efficiency construction, we can further straighten out the internal relations of the hospital and improve the level of medical service and overall work efficiency.
(3) combine the efficiency construction of organs with theoretical study and ideological transformation.
The hospital requires everyone to seriously study and understand the documents and materials related to the efficiency construction of superiors, find out the problems and roots of their own ideological concepts, conscientiously do a good job in ideological transformation, improve their ideological consciousness, strengthen their self-cultivation, be strict with themselves from all aspects, and strive to contribute to the construction and development of the hospital.
Verb (abbreviation for verb) job requirements
(1) Strengthen leadership and clarify responsibilities.
Establish a leading group for the efficiency construction of county hospitals, which is responsible for the deployment, organization, coordination and guidance of activities. The leading group has an office, which is responsible for understanding the situation, exchanging information, specific coordination, inspection and supervision, and issuing circulars. All departments should conscientiously implement the "Implementation Opinions on Organ Efficiency Construction", push all business work to a new level, and ensure that efficiency construction and business work promote each other and complement each other.
(2) Strengthen supervision and pay close attention to implementation.
Hospital performance of office should strengthen the guidance, inspection and supervision of the efficiency construction of organs, and seriously investigate the responsibilities of department leaders and relevant responsible persons if they do not seriously organize and carry out the efficiency construction of organs, and there are outstanding problems such as improper decision-making, poor government orders, untrue style, low efficiency, poor service and misconduct.
(3) Continuous innovation to achieve practical results.
All departments should base themselves on their own reality, focus on the overall situation of hospital development, seriously study new situations, solve new problems, constantly innovate ways and means of organ efficiency construction, work hard on improvement measures, strive for breakthroughs in work effectiveness, and strive to raise the efficiency construction of hospital organs to a new level and leap to a new level.
Efficiency building is a long-term and arduous task, and hospitals have a lot of work to do. Hospitals need to strengthen the research on the construction of professional ethics and staff's professional ethics, and insist on strengthening management and paying attention to actual results. The construction of various hospital systems also needs to be further improved, so that the people's hospital of Ta County can move towards modern management and legalization.
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