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Is it okay to call 1 10 when the water is stopped downstairs privately?

If the water is cut off downstairs privately, 1 10 will also be present to handle it, but it may not be accepted for this reason. 1 10 accepts alarms mainly including: public security incidents; Mass incidents that endanger personal and property safety or social order; For the alarm related to illegal and criminal events, the owner and the person in charge of the property should first negotiate and deal with it. If negotiation fails, a complaint should be made to the neighborhood committee or the housing administrative department. If they can't handle it, they can defend their rights through litigation.

The residential area is managed by the property, and the owner enjoys certain rights based on the contract signed with the hydropower company. Property companies have no right to cut off water and electricity. Because the owner did not pay the property service fee on time, it violated the property service contract signed with the property company. As a property company, we should urge the owners who have breached the contract to pay compensation according to the contract or solve it through legal channels. The law does not give property companies the right to cut off water and electricity. In addition, the owner's water supply and power supply are obtained after signing water supply and power supply agreements with water supply companies and power supply companies respectively and paying relevant fees. It is not the same as the property service fee that the owner has to pay. Obviously, it is wrong and illegal for property companies to do so. If the water supply and power failure causes losses, the owner may claim the right to the court and demand the property to compensate for the losses caused by the water supply and power failure.

Legal basis: Article 944 of the Civil Code of People's Republic of China (PRC).

The owner shall pay the property fee to the property service provider as agreed. If the property service provider has provided services in accordance with the agreement and relevant regulations, the owner shall not refuse to pay the property fee on the grounds that he has not accepted or does not need to accept the relevant property services.

If the owner fails to pay the property fee within the time limit in violation of the agreement, the property service provider may urge him to pay it within a reasonable period of time; If the payment is not made within a reasonable period, the property service provider may bring a lawsuit or apply for arbitration.

The property service provider shall not stop power supply, water supply, heat supply and gas supply to demand payment of property fees.