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Five year-end summary of property at the end of the year
Year-end summary of property
Outsourcing units, maintenance units, convenience services and on-site maintenance personnel are institutionalized and supervised. In the past six months, the project management department has adhered to the quality standards, strengthened supervision, insisted on the evaluation by special personnel twice a week, refined and quantified the quality standards, distinguished the work responsibilities, and ensured that the environmental sanitation of the park reached the standard. In addition, the management of greening, elevator maintenance personnel and convenience service personnel is also assigned to the team leader level, and the management of these personnel is becoming more and more standardized, and cooperation is also better, which solves some daily difficulties of the project.
Standardization of daily management and service work
Since the reform of project management, the staff of project management department have worked hard to learn and understand the new management methods and the corporate culture of "cultivating talents while cultivating experts" and constantly improve their own quality. After clarifying the division of responsibilities of each team, each team leader and key personnel shall set an example, abide by rules and regulations, adhere to work standards, pay close attention to work execution, reward diligent and punish lazy, reward excellent and punish bad, and the project intends to punish xx points at the beginning of xx. In addition, the project management department emphasizes walking service, requiring managers to actively communicate with owners, employees and local superior administrative departments, listen to opinions and suggestions, and constantly improve their working methods. The effective combination of management and service has greatly improved the satisfaction of owners. By the beginning of xx, the project management department had received two pennants and two thank-you letters.
Look at yourself, recognize the shortcomings, and make clear the direction of improvement.
Individual team leaders and employees still have egoism and one-sided thinking, which is not conducive to the harmony of the team and the deepening of reform. The project manager will further strengthen the training on the significance and essence of the reform, pay attention to cultivating employees' awareness of the overall situation and responsibility, and improve their comprehensive quality.
The security work of the community needs to be refined and improved. At present, the public security situation in residential areas is still grim. All the staff of the project management department should be highly alert ideologically, check for leaks and fill vacancies in their work, highlight the effective cooperation between civil air defense and technical defense, sound the alarm bell and make unremitting efforts.
There are still some shortcomings in increasing the income of parks and business districts. In the future work, the project manager department will continue to explore ideas and strive to generate income for enterprises in advertising, network coverage and special services.
Looking back on xx years, xx project management department has experienced an extraordinary year from the preparation at the beginning of the year to the running-in in the middle of the year and then to the maturity at the end of the year. The new year is coming, and all our staff will continue to unite sincerely, forge ahead together and work hard to make more and more contributions to the development of the company and the project!
Year-end summary of the second property
Strengthen the training of human resources and the construction of talent team.
It is necessary to strengthen training and study to improve their professional quality and overall management level; Strengthen the introduction of high-tech and high-potential talents, tap the internal technical potential through training, and discover, cultivate and reserve technical talents. Through building a property management practice base with Country Garden Property, we will select outstanding graduates and strengthen the construction of talent team.
In 20xx, we will further innovate and improve the working mechanism and management mode, further strengthen the internal management level, continue to consolidate and improve the existing system, deepen the reform of the internal mechanism, try out the personnel, post, salary and expenses system, continue to implement the target responsibility system for community management and the target responsibility system for management, and demand benefits from management; Relying on urban construction and giving full play to our own advantages, we hope that on the basis of continuing to do a good job in vehicle management at the annual trade fair, we will further develop the new property management market as the key work, and promote the company's development and the economic situation to improve obviously.
Strengthen the construction of enterprise and community culture. In 20xx, we will continue to pay attention to the construction of corporate culture and community culture, continue to improve the company's website and quarterly magazine, and strive to do a good job in community activities. With the in-depth expansion of corporate culture and community culture construction, we will expand the service depth and improve the service quality for our company, continue to promote the construction of a clean and honest party style and spiritual civilization, and constantly strengthen the property management of the community to enhance the market competitiveness.
Year-end summary of the third property
team building
As the chief dispatcher of the engineering department, you should inspire others to work together with you to achieve the same goal and create an environment where opportunities and growth coexist. Trusting employees on the basis of understanding can not only make employees experience the pleasure of solving problems and sharing success, but also make employees realize that they are part of this team and everyone is a valuable contributor to this team.
Timely and effective communication can not only solve many existing and potential problems in work, but also let team members know that the team needs them, stimulate their enthusiasm for work and form a harmonious team. As a dispatcher, we must understand the tangible and intangible needs of everyone in the team, try our best to meet their needs or guide them to change their needs. With the strengthening of this ability, team members will be more energetic, cohesive and fighting.
Shortcomings and target direction
The past year was a year of harvest and joy. I recorded my progress on the calendar. While seeing their own achievements, they also clearly see their own shortcomings, such as lack of initiative in communication, lack of mastery of core technologies, impatience, and some gaps in the overall situation, and so on. Sometimes I can't see my shortcomings clearly. I sincerely hope that leaders and colleagues will give me more valuable advice in my work. In my future work, I will continue to adhere to the working motto of "be lenient with others and be strict with myself". While constantly improving and perfecting my work, I will further enrich myself and improve my management ability by participating in learning.
summary
I have always admired such a philosophical saying-a gentleman strives for self-improvement. I have made progress myself. The glory of the company needs our efforts to create, and personal development needs our own efforts to achieve. For these lofty goals, I have been making unremitting efforts and struggles. In the future work, I will continue to guard against arrogance and rashness, work hard, closely unite with everyone in the big family of the company, and use my brilliant youth to achieve the company's goals.
Year-end summary of property
Further optimize the sanitary environment and improve the quality of cleaning services. Reasonable division of labor, quantitative management, reducing staff and increasing efficiency will improve the sanitary quality of residential areas and shopping malls.
Further do a good job in the engineering department, strengthen decoration management, do a good job in maintenance services, and do a good job in the maintenance of public facilities to ensure the normal operation of public facilities.
Further standardize staffing management. Personnel, posts, tasks, responsibilities, scientific deployment, personnel optimization combination, improve work efficiency.
Further mobilize the enthusiasm of cadres and workers, rationally adjust wages and salaries, and narrow the gap with the same industry in this county. It is preliminarily drafted and reported to the General Manager for approval, and it is suggested that the backbone of property management should receive a monthly salary increase of 300 yuan; The average monthly salary increase of employees is 200 yuan. The basic salary of security guards and toll collectors after job transfer is1400,000 yuan (excluding seniority salary); The monthly basic salary of cleaning staff is1200,000 yuan (excluding the salary of seniority), thus stabilizing the team and mobilizing everyone's work enthusiasm, initiative and creativity.
Pay more attention to property development, actively seek property development space, and strive to develop new projects. Make the property cake bigger and bigger, and make the strength of home and property stronger and stronger.
Further do a good job in team style and staff team building, and truly build a good team with excellent style, high level, strong ability and competence in contemporary property management; Really trained a good team with high quality and strong skills, and can shoulder the heavy responsibility of property management in the new era.
Article 5 Year-end Summary of Property
Organize employees to carry out employee ethics and management skills training to improve their professional quality. The comprehensive quality of managers is closely related to the quality and level of property management services. In view of this situation, combined with the fact that most residents in the residential area are new employees and have been exposed to property management for a short time, I have formulated detailed training plans and assessment methods, regularly trained employees in their thoughts and owners' management level, and regularly conducted security business skills examinations, so that employees' thoughts are enriched and their management skills are improved, and personnel are arranged to study in relevant departments.
Use advanced management methods to establish and improve scientific management methods; We keep up with the pace of social development and use computers to manage the charge accounts and management plans of various files in the community, which greatly improves the work efficiency, makes the basic work of the management office reach a new starting point, and lays a solid foundation for the future work of creating excellence.
Do a good job in external coordination and management
Good external coordination is the key to the smooth development of property management. To this end, we work closely with the group company and actively communicate with the municipal property department and other competent departments.
Existing problems and lessons
Although we have made some achievements in this year's work, there are still many places that need to be improved and strengthened.
First, the overall quality of managers is not high, the sense of service is not strong, all aspects are not considered comprehensively, and the practical ability needs to be improved;
Second, there is not enough communication and understanding with the owners.
Third, the management of equipment and facilities needs to be strengthened. In view of the above problems, we will learn from the experience and lessons of 20XX years' work, strive to improve employees' business skills and management level, and do a better job.
In the new year, we will speed up the pace, constantly improve our own property management level, constantly improve the management of the community, and make contributions to the early entry of Kangju Garden into the excellent property management community and the development of Jiasheng Property Management Company!
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