How to interview the general manager of the management office of the property company

2. Customer Service Department

3. Engineering Department

Focus on preventive maintenance of equipment, strengthen energy monitoring and management, and further improve the standardization level of maintenance services and equipment operation. The focus of the engineering department is equipment maintenance. Whether it is a residential area or an office building, the timeliness and completeness of equipment maintenance have very high requirements for the overall management of the project.

4. Ministry of Security

5. Cleaning department

Strengthen the quality management of cleaning staff, grasp the details of cleaning service and pay attention to the standardization of cleaning service. Although the cleaning department is not the key point, it is also necessary to clarify the management content, service standards, complaint handling and prevention, and employee incentive methods. Some companies will outsource, and there should be specific management measures for clean outsourcing.

What links should the project general manager pay attention to?

Project focus: customers, costs, employees and teams, quality and performance. During the interview, the project can always be described according to the problems existing in these links, the current situation of the industry, management ideas and control measures, and the focus of each link and the control measures for people and things should be clear.

Thoughts on property project management

(1) Establish the basic idea of "doing a good job in the project, practicing internal strength, accumulating constantly, and shaping the brand";

(2) Insist on management by objectives and deepen the organizational model of project responsibility system;

(3) Implementing system management to effectively improve the efficiency of implementation and management;

(4) Strengthen the supervision function of budget, performance and quality inspection, and further improve the outsourcing management measures;

(5) Pay attention to "moving" and "on-site management" and strengthen dynamic and preventive management beforehand;

(6) Establish the leading strategy of personal business, and constantly improve the professional and refined management level;

(7) Establish a learning enterprise model, and pay attention to personnel training and motivation;

(8) Take employees as the core competitiveness of the enterprise, and constantly enhance team spirit and cohesion;

(9) Highlight the leading position of service in enterprise development and effectively improve the service level;

(10) On the premise of ensuring service and improving efficiency, continuously tap the potential of increasing income and reducing expenditure;

(1) Have 12 years working experience as a residential, office, commercial and property consultant.

(2) decision-making, development planning, standardization and system construction, risk prevention and crisis handling ability.

(3) Having the overall operation, management, operation and service control capabilities of the company.

4) The ability of team building, personnel training, brand building and management innovation.

(5) be familiar with the characteristics, present situation and development trend of the industry, and master relevant theories, regulations, principles and market conditions.

(6) Familiar with early property operation, project expansion and bidding, daily operation and property excellence.

(7) Familiar with the operation and control points of the project, customer service, engineering, security and cleaning.