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Responsibilities of the supervisor of a property company
In the ever-changing modern society, many occasions are inseparable from job responsibilities, and the clarification of job responsibilities is very important for enterprises to standardize employment and avoid risks. You have no idea when you draw up your job responsibilities? The following is the job responsibilities (selected 12) of the supervisor of the property company I collected for you, hoping to help you.
Responsibilities of the supervisor of the property management company 1 Responsibilities:
1, responsible for preparing the annual and monthly maintenance plan of the department and organizing its implementation;
2. Responsible for the daily management of all public facilities and equipment of the project, handle and report the problems in time when found, and ensure that the parts used by * * * are in good condition and meet the use conditions;
3, responsible for the supervision and inspection of daily maintenance, monthly statistical analysis of maintenance projects;
4. Be responsible for the energy consumption management of the public area of the project, make energy-saving plans every year, and conduct energy consumption analysis every month;
5, responsible for the material management in the project maintenance work, to ensure the effective use of equipment, tools and materials, to avoid waste.
Requirements:
1, college degree or above; Familiar with computer and office automation operating system;
2. More than five years working experience in charge of commercial or industrial real estate property engineering department, familiar with national real estate and property-related policies and laws and regulations;
3. Familiar with the construction, maintenance, maintenance and management of various projects and equipment of the property, and familiar with the construction safety specifications and operations;
4. Strong communication and coordination skills and organizational skills, with the concept of customer service, rich experience in handling complaints and various emergencies, and able to solve practical difficulties and problems in a timely and effective manner.
Responsibilities of the supervisor of the property management company 2 1. The cleaning supervisor is responsible to the property manager, specifically responsible for the cleaning, sanitation, pest control, greening and beautification of sales offices, model houses and clubs.
2. The cleaning supervisor must conduct a comprehensive inspection of the above management work every day, carefully record it, evaluate the implementation of various management work every month, and fill in the corresponding form.
3, cleaning supervisor is responsible for the monthly management implementation plan, and the work plan item by item for inspection, guidance and implementation, seize the weak links in management, overall arrangement, reasonable layout.
4. Cleaning supervisors should understand the jurisdiction of public facilities, the scope of responsibility of health areas, the scope of disinfection and key parts, and the responsibility area of greening. In the process of each comprehensive inspection, find out the reasons and solutions for the existing problems, promptly urge the cleaning foreman or responsible person to handle them, record the processing results, and check the completion afterwards.
5. The cleaning supervisor should meet the high standards and strict requirements of various management work. In addition to regular inspections, irregular spot checks should also be taken to highlight key points and give consideration to comprehensiveness.
6. The cleaning supervisor is responsible for formulating the rectification measures for various management work. If serious problems are found, written corrective and preventive measures shall be issued, and the cleaning foreman or responsible person shall be required to make rectification within a time limit, so that the existing problems can be fundamentally solved.
7. Obey and complete other tasks assigned by superiors.
Responsibilities of the supervisor of the property company 3 Responsibilities:
1, carry out the company's principles, policies and decisions, complete all work instructions issued by the project manager, and assist the project manager to complete all work indicators;
2, assist the project manager to formulate and improve the project management measures, responsible for the specific implementation of each project;
3. Assist the project manager to manage the project staff, and be responsible for the staff's labor discipline, performance appraisal, daily management and other matters;
4. Be responsible for the daily management of business segments, and improve the service quality and management level;
5. Assist the project manager to deal with the major complaints of the owner and be responsible for follow-up visits, and regularly investigate the opinions of the owner;
6, assist the project manager to carry out internal and external liaison work;
7. Organize the training, assessment and community cultural activities of project personnel as planned;
8. Regularly check the public facilities and equipment of the project, and organize to deal with all kinds of failures and emergencies;
9, combined with the actual situation of the project, actively put forward opinions and suggestions to improve the management work to the project manager.
Requirements:
1, regardless of sex, under 40 years old. Property management, hotel management and other related majors.
2.3 years working experience in property management.
3. Be familiar with the operation procedures and standards of at least two property management sections;
4. Understand the management stage of the project and be familiar with the control points in the early and late stages of the project;
5, have experience in dealing with emergencies, familiar with emergency pre-control and on-site command points and processes.
Responsibilities of the supervisor of the property company 4 Responsibilities:
1, according to the strategic objectives put forward by the group, formulate the development strategy of the property management company, put forward the management plan, management policy and management form of the property management company, and organize the implementation after being determined by the group;
2. Be fully responsible for the operation and management of the property management company, be responsible for the operating results, strengthen the overall budget management, and complete the annual business objectives issued by the Group;
3. Preside over the basic team building of property management companies and standardize internal management; Create a corporate culture atmosphere, shape and strengthen corporate values;
4. Presided over the formulation of the internal management organization setting scheme and basic management system of the property company;
5. Convene and preside over the office meeting of the property management company, inspect, supervise and coordinate the work progress of each department, preside over the company's regular administrative meeting, special meeting and other meetings, summarize the work and listen to the report.
Qualifications:
1, under 45 years old, college degree or above, holding the qualification certificate of property manager.
At least 2.5 years working experience in large-scale property industry, at least 3 years working experience in the same position, familiar with ISO9000 quality management system and skilled in operating office software.
3. Have good professional ethics, strong service awareness and adaptability, be good at training, communication and coordination, and be able to work under strong pressure.
4. Full of team spirit and professionalism; Formulate property management plans and coordinate their implementation; Familiar with the operation process of property management and relevant national or local laws and regulations on property management;
5. Participated in the completion acceptance of large-scale residential projects, familiar with the preliminary work such as property intervention and delivery, and fully presided over the property management, commercial operation and investment promotion of residential and commercial buildings;
Responsibilities of the supervisor of the property company 5 Responsibilities:
1. Formulate management service standards for demonstration areas, build professional service teams in demonstration areas, and improve on-site service quality;
2. Do a good job in real estate sales support;
3. Strengthen regular communication with real estate, and constantly improve the quality of on-site service according to real estate work suggestions;
4. Do a good job in risk prevention in the demonstration area and handle all kinds of customer complaints and emergencies;
5. Complete other tasks assigned by superiors.
Qualifications:
1, good overall quality, good image and temperament, rich affinity, fluent in Mandarin and good sense of service;
2. Understand and master the basic knowledge of property management related majors, have strong on-site management and overall analysis ability, can effectively grasp the key points and points of on-site work, and arrange work at the first time;
3. Have strong team management ability, be able to tap and use talents, and fully mobilize the enthusiasm of employees;
4, college degree or above, more than 2 years working experience in demonstration area.
Responsibilities of the supervisor of the property company 6 Responsibilities:
1, under the direct leadership of the company, fully responsible for the property project work;
2. Formulate the internal management system of the project, supervise, inspect and guide the staff of the service center, and conduct regular assessment;
3. Implement training, encouragement, rewards and punishments and assessment for subordinate employees;
4. Handle complaints, collect tenants' opinions and suggestions regularly, feed them back to various functional departments, and report to company leaders when necessary;
5. Be responsible for the adjustment and appointment of project personnel;
6. Be responsible for the daily maintenance and cleaning of the project;
7, guide and deal with all kinds of emergencies.
Qualifications:
1, xxx is preferred, under 40 years old, college degree or above;
2. Have more than 5 years of management experience in independently operating property projects and hold the certificate of assistant property manager;
3. Good language skills and interpersonal communication skills; Good management skills, must be able to establish and maintain good customer relations.
Responsibilities of the supervisor of the property company 7 Responsibilities:
1, service-oriented, responsible for the overall management of the park project, ensuring customer satisfaction and organizing the completion of various management indicators;
2. Coordinate, organize and arrange daily service work such as park order maintenance, greening and cleaning, customer service and engineering maintenance, pre-control and avoid management risks, and ensure and improve service quality;
3. Communicate with all units in the park, carefully and comprehensively understand and analyze the suggestions, opinions and requirements put forward by customers, and follow up in time to ensure the timeliness of handling;
4. Be responsible for team building and internal management of park projects, as well as training and assessment of project personnel;
5. Complete other temporary work assigned by superiors.
Requirements:
1, college degree or above;
2. More than three years of relevant experience in the same position;
3. Familiar with property management policies and regulations and industry development;
4, familiar with engineering maintenance, fire protection, security, monitoring, cleaning and other management processes;
5. Strong planning and execution ability, teamwork and professionalism, overall management and control ability, able to work under pressure.
Responsibilities of the supervisor of the property company 8 Responsibilities:
1. Be responsible for cleaning and maintaining the internal environmental sanitation of the hospital according to the company's operation process;
2. Be responsible for the skills training and employee retention of employees in the area under its jurisdiction;
3, responsible for on-site quality supervision and inspection, rectification;
4. Responsible for employee attendance arrangement and document processing;
Job requirements:
1, college degree or above, more than 3 years working experience;
2. Good communication skills, service awareness and professionalism;
3. Skillful use of office software;
4. Experience in hotel room and PA management is preferred;
The company has the same job recruitment in Zhengdong Campus of Zhengzhou People's Hospital (Dongfeng South Road and Chuangye Road) and Zhengzhou Children's Hospital, and we will arrange it nearby according to the applicant's home address.
Responsibilities of the head of a property management company 9 1. According to the national financial system and financial regulations, combined with the actual situation of the company, formulate applicable financial management measures.
2, around the company's business development plan and work plan, responsible for the preparation of the company's financial plan and expense budget, supervise the financial operation of each management office, analyze the existing problems, find out the reasons and solve them in time.
3. Do a good job in the revenue and expenditure management of various funds of the company.
4. Report the economic operation to the company on a regular basis and put forward reasonable suggestions to provide reference for the company's business development decision.
5. Do a good job in the year-end settlement of financial statistics, accounting accounts and statements, and properly keep accounting vouchers, account books, statements and other files.
6. Collect and manage all kinds of bills of the company in a unified way, check the receipts and payments invoices and accounts of the subordinate departments of the company, and put an end to the capital loss of the company.
7, the company's financial system implements the secondary accounting system, responsible for the development of the company's financial management system, and supervise the implementation of the management office.
8. Be responsible for the business training, assessment and supervision of financial personnel.
9. Take good care of the company's goods receiving and dispatching, keep the company's financial secrets and safeguard the company's interests.
10, complete other tasks assigned by the company.
Responsibility of property management company 10 responsibility of property management:
Twenty-fifth under the leadership of the department manager, do a good job in the management, training and education of property assistants, specifically exercise the overall management of buildings and shops in the park, and coordinate and solve complaints from owners.
Twenty-sixth fully grasp the situation of the property under the jurisdiction of the property management company, coordinate and arrange the work of the property assistant. Article 27 Collect the work of the day, fill in the daily work summary, and report it to the competent leader and the general manager of the company early the next morning;
Article 28 Conduct regular or irregular inspections and spot checks on buildings, shops and parks under the responsibility of property assistants, and report the inspection results to ensure the quality and effect of building inspections;
Twenty-ninth collect all kinds of building files filled in by property assistants, and do a good job of filing them for reference at any time; Track and handle the difficult complaints that the property assistant failed to handle and report within the specified time;
Thirtieth to cooperate with the department manager to formulate the relevant management regulations and rules and regulations of the department, improve the department management system, and be responsible for implementation and inspection in the work;
Thirty-first understand the distribution of hydropower in the park and the basic situation of public utilities revenue and expenditure;
Thirty-second do a good job in business guidance and training of property assistants, and constantly improve the business level and coordination ability of property assistants;
Thirty-third monthly assessment of the work of the property assistant, and submit it to the department manager for review before submitting it to the personnel training department;
Thirty-fourth study property management laws and regulations and related management regulations, improve their theoretical level;
Thirty-fifth do a good job in contact and communication with power supply bureau, water supply company, housing authority, land bureau and other units; Article 36 Collect relevant property management information and make suggestions for the management and development of the company;
Thirty-seventh other work within the scope of job responsibilities;
Article 38 Complete other tasks assigned by the leaders of departments and companies.
Responsibilities of the property management company 1 1 1. Implement the company's rules and regulations, ensure the quality and quantity, and complete the task on time.
2. Be responsible for the implementation of the company's quality system in this department.
3, the implementation of cleaning and greening work, to ensure that the internal and external, public * * * area of environmental sanitation.
4, responsible for cleaning supplies recipients, distribution and procurement plan.
5. Be responsible for the business knowledge training and work assessment of employees in this department.
6, responsible for cleaning, greening work plan, responsible for the timely implementation of the plan.
7, responsible for coordination with health, urban management, greening and other management departments.
8, responsible for health and epidemic prevention work, regular spraying of drugs, diligent in addition to the "four pests".
9, responsible for the implementation of the owner's complaint handling matters and all kinds of paid and unpaid convenience services.
10, complete other tasks arranged by the management office.
1 1, responsible for recording the account of greening maintenance and cleaning inspection.
12. Report to superiors regularly and listen to opinions from subordinates.
Responsibilities of the property management company 12 1, and maintenance of the property and its supporting facilities. For property, mechanical and electrical equipment, air conditioning system, water supply and power supply system, telecommunications system, public facilities, etc. It must be in good working condition to ensure the normal and safe use of the property, and it is impossible to wait for the fault to be repaired. Regular maintenance can prolong the service life of the property and provide basic use guarantee for the owners and tenants.
2. Strengthen public security and fire control management, and provide living and office security for owners and tenants. We should do a good job in public security management, undertake the safety, security and vigilance in the building and the community, and even eliminate all kinds of interference to keep the community quiet. Whether it is a residential area or other types of property, only a good public security environment can ensure the safety of life and property of owners and tenants and eliminate their worries. Do a good job in the maintenance of fire-fighting equipment, and ensure that the fire-fighting equipment 100% is in good use. It is necessary to establish and implement the fire control system and strengthen the management of the fire brigade.
3. Do a good job in cleaning the property and the surrounding environment, including the discharge and removal of garbage, various wastes, sewage and rainwater, so as to maintain a clean and hygienic environment and provide a clean and comfortable living and office environment for the owners or tenants. A clean and tidy environment gives people visual beauty and psychological comfort.
4. Do a good job in greening construction and maintenance in the property management area, and provide a good ecological environment. Especially grassland greening and flowers and trees conservation are very important to create a beautiful and pleasant environment.
5. Do a good job in the buildings and halls. The contents include the management of parallel traffic and vertical traffic (elevators and escalators) in the community, as well as the cleaning of passages, roofs and other spaces and the maintenance of street lamps.
6. Strengthen vehicle management to prevent vehicles from being lost, damaged or causing accidents. It is required that the driving routes of residential areas and buildings be clearly marked, vehicles should drive at a speed limit, vehicles in the property area should be parked uniformly, and roads and corridors in the property area should be kept unblocked.
7. Do a good job in financial management. First, do a good job in the collection and management of reserves and make early planning for the long-term interests of users. Second, we should do a good job in the collection and use management of management fees to ensure their healthy and smooth progress.
8. Deal with the property insurance of the property and ancillary equipment in time to avoid huge property losses to the owners due to natural disasters.
9. Do a good job in community management, create a healthy and civilized community culture, and strive to establish friendly and harmonious new interpersonal relationships. At the same time, assist the government in social management and promote the civilization and progress of the whole society, such as engaging in demographic statistics, family planning, crime prevention and other aspects within the property under its management.
10, contact the government and institutions about public affairs.
1 1. Establish property files, keep abreast of changes in property rights, and maintain the integrity and unified management of property.
If the owners think that the property company in their own community has not fulfilled its responsibilities, they can put forward rectification opinions to them or report them to the relevant departments. If the problem still cannot be solved, you can make comments and decide whether to dismiss the property management company and choose a new one.
12, the owner's refusal to pay the management fee, in actual litigation, has almost no possibility of winning, but will put the owner at a disadvantage to the defendant. Once the lawsuit is filed, the owner will not only spend time but also pay more, and finally not only pay the management fee owed, but also pay the late payment fee.
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