Who is responsible for the broken door lock?

It is necessary to find out the cause of the damage of the door lock. If it is damaged because the quality is not up to standard, you can ask the buyer and the manufacturer for a refund.

This needs to be determined according to the cause of the damage. If a third party breaks your door lock because of the property fault, you need to bear certain civil liability. Because the property company has established a property service contract relationship with you, the property has certain security obligations for the order in the service area.

Legal analysis

If the new house door lock is broken because of the quality problem of the door lock itself, the property will not be liable, but the seller and producer of the door lock will be liable for compensation;

If the lock of the new house is broken because the property fails to fulfill its contractual or legal obligations, the property should bear corresponding responsibilities. Property services provided by the property include the maintenance, repair and renovation of buildings; Maintenance, maintenance and renewal of property ancillary equipment and facilities, etc. If the realty service enterprise fails to fulfill the stipulations of the realty service contract, causing personal and property safety damage to the owner, it shall bear corresponding legal responsibilities according to law. Or because of the work behavior of the property staff, the new house is locked, and the property company shall be liable for compensation;

If the lock of the new house is damaged for the reason of a third party, the third party shall be liable for compensation. If the property company fails to fulfill its duty of care, it shall bear corresponding supplementary responsibilities.

The door lock of the newly purchased house is broken. It is suggested to find out the reason, determine the correct responsible person, and pay attention to retaining evidence to prove the losses suffered.

Personal recommendation

legal ground

"Regulations on Property Management" Article 35 A property service enterprise shall provide corresponding services in accordance with the provisions of the property service contract.

The realty service enterprise fails to perform the realty service contract, causing personal and property safety damage to the owner, and shall bear corresponding legal responsibilities according to law.

Article 942 of the Civil Code of People's Republic of China (PRC) * * * Property service providers shall, in accordance with the agreement and the nature of the use of the property, properly repair, maintain, clean, afforest and manage some owners in the property service area, maintain the basic order of the property service area, and take reasonable measures to protect the personal and property safety of the owners. Property service providers shall take timely and reasonable measures to stop acts that violate laws and regulations such as public security, environmental protection and fire protection in the property service area, report to the relevant administrative departments and assist in handling them.

"Measures for the Administration of Commercial Housing Lease" Article 7 The parties to housing lease shall conclude a lease contract according to law. The contents of a house lease contract are agreed upon by both parties, and generally include the following contents: (1) the names and residences of the parties to the house lease; (2) Location, area, structure, ancillary facilities, furniture, household appliances and other indoor facilities; (3) The amount and payment method of rent and deposit; (four) the purpose and use requirements of the leased house; (five) the safety performance of houses and indoor facilities; (6) Term of lease; (seven) housing maintenance responsibility; (eight) payment of property services, water, electricity, gas and other related expenses; (nine) dispute resolution and liability for breach of contract; (10) Other agreements. The parties to a house lease shall stipulate in the house lease contract the measures to be taken when the house is expropriated or demolished. The construction (real estate) management department may, jointly with the administrative department for industry and commerce, formulate a model text of the house lease contract for the parties to choose.