I brought two clients, old and new, and the property fee was not waived.

These two days, Mr. Chen met an annoying thing. "When buying a house, the developer promised to bring a new customer and reduce the property fee for one year. But now that customers have brought in and people have moved in, property fees are inevitable! "

Information: "Bring the old and bring the new" but not the property fee.

On 20 12, Mr. Chen bought a house at Cambridge Forte. "At that time, the developer had an activity. As long as the old customers bring a new customer, they can reduce the property fee for the old customers. " Feeling that the house is not bad, Mr. Chen recommended it to colleagues and friends after buying it. Later, he brought two customers to the developer and reached a purchase intention. One of the buyers is his colleague and the other is his relative.

Mr. Chen said that when he took the customer to the sales office, Ms. Lin, a salesperson, received him. "At that time, the salesperson said that the property fee would be paid in the first year of stay, and the property fee would be reduced in the second year. After the new customer brought in, the sales staff has been helping with the relevant procedures. Out of trust in the sales staff, I didn't ask again. Later, I called several times to ask, and the salesperson replied that they were all handling it. " In this way, he gave the matter to Ms. Lin, thinking that the property fee could be reduced when the payment was made.

A few days ago, Mr. Chen received a reminder of property fees. Only then did he know that all the new customers he had brought had moved in, but the property fee reduction was not recognized.

Mr. Chen called Ms. Lin and the other party explained that he had helped him with the relevant procedures. However, when the developer called to verify, the phone couldn't get through, and it was impossible to confirm that the old one brought the new one, so the property fee could not be reduced.

"If the phone can't get through, you can call again, what's more, the sales staff will handle it for you. This can't be the reason why developers don't give free property fees! " Mr. Chen found the sales office and the developer many times, and the other party said that there was no old confirmation form and the property fee could not be reduced.

Property: it must be reduced or exempted by the certificate given by the developer.

The staff of the property company said that many owners are exempt from property fees, but owners must have vouchers or other vouchers given by developers when buying a house, which are exempted according to the amount of vouchers. Those without vouchers cannot be exempted. The developer did not give the list of owners who reduced or exempted the property fees to the property company, and the property did not know about the owners who reduced or exempted the property fees. Owners have questions, you can consult the developers or sales offices.

Salesperson: I can't contact the owner, so the audit failed.

On the afternoon of 26th, the reporter contacted the salesperson, Ms. Lin, who was no longer in the sales office. Regarding Mr. Chen, she said, "At that time, all the documents were reported to the developers. The developer called Mr. Chen during the audit process, but the phone couldn't get through and couldn't be contacted, so the audit failed. " Mr. Liu, a salesperson at the sales office of Forte Kangqiao, said that the older generation needs to fill in the confirmation form. After the approval, the owner will be notified to collect the certificate. Now, Mr. Chen's confirmation slip can't be found.

Developer: I can't find the registration form, so I can't confirm it.

Ms. Liu, a staff member of Forte Group Changchun Branch, said that there are indeed trade-in activities. On the day of signing the contract, the old customers will come to the site with new customers, and both parties will fill in the confirmation form and submit it to the developer for review. After the approval, they will contact their old customers and inform them to collect the vouchers themselves. "Without this confirmation, the developer can't confirm this." Ms. Liu said that on the afternoon of 26th, the salesperson checked the registration form of old customers for Mr. Chen, but could not find the confirmation form of Mr. Chen, so he could not issue a voucher, and the confirmation form was not handled by the salesperson.

Lawyer: Car owners can ask the sales staff and customers to confirm their own statements.

Lawyer Zhu of Jilin Law Firm said that the developer has such a promise that if the owner can prove to bring new customers, the developer should reduce the property fee for him. Owners can find salespeople at that time and introduce successful customers to prove their claims. Now the program is not complete, but the internal process is not perfect, which should be borne by the developer. As long as it can be confirmed to bring new customers, developers should bear the property fee reduction and exemption.

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