Residential heating is not a hot property, no matter which department you should complain to.

District heating is not hot, you can complain to the local municipal administrative department or the heating administrative department.

Taking Beijing as an example, according to Article 19 of the Measures for the Administration of Heating in Beijing, heating units, users and relevant units should actively cooperate when the municipal administrative department and the comprehensive administrative law enforcement organ of urban management supervise and inspect the heating behavior. When the heating unit carries out maintenance and repair of heating facilities, room temperature detection and table lookup charges, users and property service enterprises shall cooperate.

Twentieth heating units shall be responsible for the management, maintenance, repair and transformation of outdoor heating facilities and indoor heating facilities for residents within the heating range. Organs, units, enterprises and institutions to provide social heating services, can be entrusted to professional enterprises in accordance with the provisions.

When residential users find that the indoor heating facilities are abnormal and leaking, they shall promptly report to the heating unit for repair, and bear the relevant expenses for the maintenance and renewal of indoor self-use heating facilities. The maintenance, management and transformation of heating facilities for non-resident users shall be agreed in the contract between the heating unit and the users. The construction unit shall bear the warranty responsibility of heating facilities in accordance with the law during the warranty period.

Extended data:

Article 27 of the Measures for the Administration of Heating in Beijing cannot guarantee safe and stable heating, which seriously affects the public interest, and the municipal administrative department is still invalid after coordination and supervision. With the approval of the people's government of the city or district or county, the municipal administrative department of the city or district or county may entrust a qualified heating unit to take over the heating facilities of the heating unit urgently.

In case of emergency takeover of the heating facilities of a heating unit, the statement and defense of the takeover unit shall be listened to, and an announcement shall be made within the heating range. Local public security organs, township people's governments or sub-district offices, property service enterprises and other units shall cooperate.

Baidu Encyclopedia-Measures for the Administration of Heating in Beijing