Job Recruitment Website - Property management company - The owner's wire was cut, and the owner was forced to move the pot to the property to cook. How to properly handle the property management dispute?

The owner's wire was cut, and the owner was forced to move the pot to the property to cook. How to properly handle the property management dispute?

Property work can be said to be the most difficult service work. Many property companies not only have to face all kinds of owners, but also balance their income and expenses. Property staff often cause owners' dissatisfaction carelessly, and even there is no way to take some unreasonable owners. Disputes between property and owners need property, and owners can only have a good ending with joint efforts.

Property workers should not blindly seek profits. If we make a summary analysis, we will find that the disputes between the property and the owners are all for money.

Take my neighborhood as an example. Because the property and the developer are the same, the developer left some thorny problems in the early days, such as not promising that the exterior wall is real stone paint. Finally, when the property enters the market, all the problems faced by the owners hit the property. Even if the service level of the property is higher, it will leave a bad impression on the owners.

In addition, when I came to my community, it was originally said that the owners who bought parking spaces all bought standard parking spaces. As a result, when I chose the parking space, they told me that the standard parking space was not enough. If you can't choose, you can only increase the price to choose a large parking space, and then many owners have to increase the price in the end.

In fact, most properties and even developers try their best to use resources to make more money and then hurt the owners.

I have to admit that it is often difficult to balance the income and expenditure of property companies, and it is difficult to make ends meet with a little carelessness. But the property should not try to make money because of its own income problems!

Don't be too selfish. There are always some owners in a community who are selfish and openly challenge the owners who have served.

Our community has such an example. At first, a group of owners was built. Later, an owner called the property at night, and no one answered the phone, so he called names in the group of owners and caused all kinds of things. Finally, the property directly dissolved the group.

Some owners told the property that it was too hard to swipe their cards in the elevator and asked them to stop swiping their cards in the elevator, but they still had to ensure the safety of their homes.

Anyway, many owners' demands are all kinds of wonderful things, so how can they be cool? This is also one of the important reasons why many property work is difficult to do.

It is normal that the property and the owner should understand each other and have disputes with each other. Both sides of the dispute need to calm down and think from each other's point of view instead of hurting each other.

Of course, there will be disputes if coordination is not good. At this time, it is necessary to ask the street management department to coordinate. If it still doesn't work, you need to complain to the relevant departments and seek the help of the legal department.

It is recognized that it is difficult to summarize the property work, and the owners should understand the property staff. It is not easy for a property owner to understand. Don't just think about making money and doing more services.