What are the four-level property charging standards in Fuzhou?

Classified charging standard

Multi-storey residential 0.33 yuan /m2 and below.

Small high-rise residential buildings with elevators (eight floors and below) are 0.66 yuan/square meter and below.

High-rise residential building with elevator (9 floors and above) is 0.88 yuan /m2 and below.

Second, the property service standards:

(1) Comprehensive service standard:

1, the community has a management office, and the office space is clean and orderly.

2. Property enterprises have valid licenses, reasonable staffing, management personnel, water, electricity, greening and other professional operators, and have obtained professional qualification certificates or post certificates of property management in accordance with relevant state regulations, with clear post responsibility system.

3, management service personnel wear signs, service initiative, enthusiasm, service standards meet the requirements of Fuzhou property management industry norms.

4. Sign a standardized property service contract (agreement) with the client, and the rights and obligations of both parties are clear.

5. When undertaking the project, carefully check the residential area * * * with parts and * * * with facilities and equipment, and the acceptance procedures are complete.

6, a sound property management system. Establish a financial system, financial revenue and expenditure in line with relevant state regulations. Financial management, owner information, housing files, equipment files, charge management and other files are complete.

7. Announce the 24-hour service telephone number. Answer the owner's consultation, handle the owner's complaint and accept the maintenance in time. /kloc-reply to the owner's inquiries and complaints within 0/5 days; Within 4 hours of the owner's urgent repair, other repairs will arrive at the site according to the time agreed by both parties, with complete maintenance records and a return visit system, and the satisfaction rate is over 60%.

8. The service charging items, service contents and charging standards in residential areas shall be announced in the management office in accordance with relevant regulations.

9, published in the management office once a month by the owner to share the public * * * detailed calculation table of water and electricity costs; Once a year, the cost allocation of facilities and equipment used by residents and other property management fees are announced in the management office.

10. Ask the owners for their opinions on property services at least once a year, and the satisfaction rate is over 60%.

(2) maintaining public order

1. There will be a special person on duty 24 hours a day.

2. Guide vehicles entering and leaving the community to pass and park in an orderly manner.

3. Effectively manage the floating population entering and leaving the community.

4. In case of emergency, take necessary measures and notify the relevant owners (property users) in time, report to relevant departments and assist in taking corresponding measures.

(3) Management of public places such as houses

1. Make a daily management and maintenance plan for * * * parts such as houses once a year, and check doors, stairs, doors and windows, glass, fire-fighting equipment, manhole covers, rain grates, sketches, flowers, grass, trees, etc. At least once a day, if it is damaged, it will return to normal within two weeks. And timely maintenance, maintenance rate of more than 60%. Inspection, maintenance records and maintenance records are complete.

2, according to the actual service life of the house, which belongs to the scope of large and medium-sized repairs, prepare a maintenance plan and a plan for the use of special maintenance funds for the house every year, submit reports and suggestions to the owners' meeting, and organize maintenance according to the decision of the owners' meeting.

3, in accordance with the relevant provisions of the residential decoration management and the requirements of the owners' convention (temporary owners' convention), establish and improve the residential decoration management system. Before the renovation, inform the decorator of the prohibited behaviors and precautions related to the renovation as required. Patrol the decoration construction site once a week and make records. Discovering phenomena that affect the appearance of the house, endanger the structural safety of the house and damage the public interest, such as dismantling and changing pipelines, dissuade them in time and report to the owners' committee and relevant administrative departments.

The appearance of the house is intact and tidy.

(four) * * * with facilities and equipment operation and maintenance conditions.

1, the operation and maintenance system of * * * facilities and equipment is perfect, once a year, the operation and maintenance plan of * * facilities and equipment is established, and the operation, inspection, maintenance and maintenance records of * * * facilities and equipment are complete;

2. Facilities and equipment are in normal operation, with complete signs and specifications, and facilities and equipment that are easy to endanger personal safety have obvious warning signs and preventive measures;

3, once a week for * * * with facilities and equipment organization patrol, patrol records. Need to repair, belonging to the scope of minor repairs, tissue repair within ten days; Belong to the scope of large and medium-sized repairs or need to be renovated, it shall timely prepare maintenance, renovation and renewal plans and plans for the use of special housing maintenance funds, and submit reports and suggestions to the owners' meeting, and timely organize maintenance or renewal according to the decision of the owners' meeting.

4. The manned elevator runs normally for 24 hours, and it should be repaired immediately if it fails.

5. Keep the equipment room clean and tidy. Fire control facilities and equipment are in good condition and can be activated at any time; The fire escape is unobstructed.

6. Check street lamps and corridor lights once a week. , the intact rate is not less than 80%.

7, often check the rain well, dung well, according to the need to clean and dredge regularly, keep unobstructed, no jam overflow.

8. After receiving the notice of water and power cuts from relevant departments, inform the owner in a prominent position in the community in advance.

(five) public * * * regional cleaning services.

1. Set garbage bins or garbage bins reasonably and carry out garbage bags. Remove 1 time at least every day. Ensure that the community is clean and tidy.

2. The roads, squares, parking lots, green spaces, open ditches, public corridors and elevator halls in residential areas shall be cleaned once a day 1 time, and public corridors, elevator halls, glass, outdoor signboards, billboards, letter boxes, street lamps and corridor lights shall be cleaned at least once a month to keep the residential areas clean and tidy.

3, often check * * * with rainwater, sewage pipes, septic tanks, found that the blockage handled in time, to ensure the normal operation; Please ask the professional company to clean the septic tank 1 time every year to keep it unblocked.

4. Please ask the professional company to clean the water supply tank twice every 6 months 1 time and check it regularly. The water quality meets the requirements stipulated by the state.

5, the establishment of disinfection management system, timely distribution of disinfection drugs, effectively control the breeding of rats, cockroaches, mosquitoes, flies and other harmful organisms.

(six) public * * * regional greening daily maintenance service standards

1, there is a special person to implement greening maintenance management.

2, flowers and trees grow neatly, timely pruning.

3. Spraying drugs regularly to control pests and diseases.

Remarks: The charging standard for super high-rise residential buildings with elevators can be increased by 15% on the basis of the charging standard for high-rise residential buildings with elevators.

Author: Fuzhou Municipal Price Bureau Service Section Release Date: August 2007-16