Neighbors downstairs love to complain. How to solve them?

In residential areas, there are often malicious reports. Please find the property first. If the circumstances are serious, you can call the police directly.

1. If you are maliciously complained by your neighbors, you may infringe on your reputation and lower your social evaluation. The civil subject enjoys the right of reputation.

2. No organization or individual may infringe upon the reputation right of others by insulting or slandering.

3. If a malicious complaint infringes on the right of reputation, it may request the infringer to bear corresponding civil liability.

If it is a malicious report:

1. Determine whether the reported content is account, video or other content. Go to the next step.

2, electronic appeal, appeal to official website, or appeal to the property management office.

3. Submit the materials and wait for a reply. The waiting time varies with the content.

4. Search the contact information of human customer service on the Internet for processing.

5. Communicate complaints. Awaiting the outcome of the appeal.

6. Wait for the result.

Involving infringement of one's own reputation, etc. , you can sue:

1. Write a civil complaint, collect relevant evidential materials, and file a case with a people's court with jurisdiction;

2. After the case is accepted, the court will give you a notice of payment, pay the legal fees at the designated bank according to the instructions, and then exchange tickets at the court with the payment receipt given by the bank;

3. Waiting for the court to inform the court to open the court, you will generally be issued a court summons;

4, according to the time and place indicated in the summons to appear in court to participate in the proceedings;

5. Wait for the verdict after the trial. If you refuse to accept the judgment, you can appeal to the intermediate people's court from the date of receiving the judgment.

How to deal with the property dispute between the owner and the property?

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2. Third-party mediation: This means that the owner and the property management company can submit the dispute to a third party, and the third party will preside over the negotiation between the two parties, so as to urge the two parties to reach a mediation agreement on the basis of voluntariness and equality. General mediation can be divided into three types: civil mediation, administrative mediation and judicial mediation. For example, it can be mediated by the people's mediation Committee where the property company is located.

3. Submit the dispute to the arbitration organ for arbitration: This means that after the dispute between the owner and the property management company occurs, according to the provisions of Article 4 of China's Arbitration Law, according to the arbitration clause in the property management company or the arbitration agreement entered into voluntarily after the dispute occurs, the dispute is submitted to the arbitration organ with management power, that is, the arbitration committee where the property management company is located, to decide and resolve the dispute.

4. Complaint: When there is a dispute between the owner and the property management company, the owner may complain to the real estate administrative department of the local people's government at or above the county level according to Article 49 of the Property Management Regulations.

5. Bring a lawsuit: If the owner can't solve the dispute through the above four ways, he can submit the dispute to the court or bring a lawsuit directly to the local people's court, requesting the court to exercise judicial power to solve the dispute according to law.

6. Change the property management company: If the above methods fail to satisfy the owner, the owner can change the property management company.

legal ground

People's Republic of China (PRC) Civil Code

Article 1024 The civil subject of the right of reputation enjoys the right of reputation. No organization or individual may infringe upon the reputation right of others by insulting or slandering. Reputation is a social evaluation of the moral character, reputation, talent and credit of civil subjects.