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What is the content of TS 16949 quality management system?
Improve customer satisfaction: Pay attention to and meet customer requirements by implementing ISO/TS 16949:2002, so as to improve customer satisfaction.
13. Reduce costs and increase efficiency: continuously pay attention to the business performance of enterprises and improve process performance indicators to reduce costs and increase efficiency.
4. Improve product and delivery quality: use system development and improvement methods to ensure product quality and delivery performance.
5. Promote the improvement of product and process quality.
6. Integrate the best experience of the global automobile kingdom.
7. Increase the confidence of global suppliers.
8. Ensure the global consistency of supplier/sub-supplier service quality system in the supply chain.
9. Reduce changes and waste, and comprehensively improve production efficiency.
10, reducing the number of second-party audits.
1 1, eliminating the requirement of repeated third-party audit.
12, which provides a universal platform for quality system requirements all over the world.
Extended data:
Management requirements:
First, because QS9000 is based on ISO9000 94 and 16949 is based on ISO9000 2000, 16949 needs to turn to the concept of "process mode" and PDCA technology, which requires great changes in methods and file formats. The audit method has also changed from the original department/element to the "process" orientation.
Secondly, a large number of new and extensive changes show that there is still a lot of work to be done to change from QS9000 based on quality assurance system to quality management system that can obtain TS 16949: 2002 registration. There are about 80 differences with QS9000 in details. For example, the requirements for internal audit have been greatly strengthened, the manufacturing process audit is mandatory, a specific checklist is used, and internal auditors are required to be qualified.
Thirdly, IATF requires that there must be at least 12 months of "operating performance records" and the previous 12 months of internal audit and planning records and management review results.
Fourthly, there must be a list of qualified internal auditors and a list required by customers/specific customers. Fifth, there must be evidence of customer complaint management.
References:
Baidu Encyclopedia-TS16949
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