Job Recruitment Website - Property management company - The property was given the wrong key, and my house was renovated by another house. Why do such things often happen?
The property was given the wrong key, and my house was renovated by another house. Why do such things often happen?
1, management is not in place
Give the wrong key, own a house, and be decorated by others. The main reason is that the company management is not in place and there are many management loopholes. For example, the property management is not rigorous and meticulous enough, and the wrong key can be taken with the key, which fully exposes the work attitude and work style of the employees of the company. If the matter is serious, the owner can complain to the property management and let the property management fire the employees. Another is that there is no clear workflow and no clear punishment for property management. If you take the wrong key, you will be punished.
I didn't take the owner seriously at all.
As a property service owner, it should be the duty of the job, but now the general attitude of the property to the owner is sloppy, dereliction of duty, and some even confront the owner. Some companies think that as long as they have money, they can do whatever they want, ignoring the living environment of the owners and some service rules. At the same time, the training for lower-level employees is not in place, which will cause many unnecessary misunderstandings and troubles, and the owners are also troubled by these troubles.
In any case, the owner, as the service object of the company, should do his duty. He thinks what the owner thinks, is anxious about what the owner is anxious about, reflects what the owner thinks, and the property should be solved in time, and no arbitrary charges can be charged. In addition, the training for the lower-level employees of the company should be in place in time, so that employees can realize the importance of the owner, and at the same time, some punishment measures can be taken, such as paying the wrong key chain or ignoring some rules.
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