Annual work summary of supermarket supervisor

The supermarket supervisor is mainly responsible for employee attendance, contacting suppliers and collecting the sales of goods. What progress have you made in your work in the past year? The following is a summary of the annual work of supermarket leaders compiled by me for your reference only. Welcome to reading.

Summary of the annual work of supermarket leaders (1) The busy xx year is coming to an end, and new challenges are just around the corner.

Looking back, in the big family of xx supermarket, I got more exercise, learned more knowledge, made more friends and accumulated more experience. Of course, I found my own shortcomings through many profound lessons.

This half year is very substantial, and my growth comes from the big family of xx supermarket. It is my bounden duty to do my best for the better development of xx supermarket in the second half of the year.

Now I will summarize my work from xx to the beginning of xx as follows:

First, the working stage of xx supermarket

Last xx, because of work needs, I was transferred to the supermarket as the manager.

Strengthening commodity management and personnel on-site management at work to achieve performance improvement is the center of all work.

Although I joined the big family of xx Supermarket from the beginning of business, I am familiar with the staff of xx Supermarket, but there are still differences in specific work.

In order to enter the role and take responsibility as soon as possible, on the one hand, we have strengthened the study of professional knowledge, actively read books and articles, and humbly ask professionals for advice.

On the one hand, strengthen communication to understand the actual situation, and communicate with the heads of food, receiving, cashier and other related departments.

In a short time, I assumed the responsibility of supermarket supervisor.

We work with the responsible manager to train supermarket employees and adjust the planning and display of goods. Through the joint efforts of supermarket employees, our sales have increased substantially.

Later, we worked together, settled down and started from scratch. Strict requirements for hygiene, display, warehouse and receiving goods start from every detail, which changes the atmosphere of non-food stores.

Contact with employees more, on the basis of strict requirements, give employees more ideological exchanges and business training, so that employees' mental outlook has changed and their enthusiasm and autonomy have been brought into play.

With the care and support of all departments of the company and the efforts of all employees Qi Xin, the progress of the supermarket has been recognized by the company.

The supermarket supervisor is responsible for coordinating all the work, maintaining the normal operation of the whole store and handling emergencies. In this position, he is based on overall control of the overall situation, making full use of this platform, and comprehensively improving his organization, coordination and business level while working. Deeply understand the cashier, customer service, receiving goods, loss prevention, fire protection and other links, find problems, reduce loopholes, and become a famous supermarket supervisor.

Second, personnel management training

As a supervisor, the management of employees is a compulsory course, which is very difficult. Everyone's experience and personality are different. How to make the employees of this department work hard in one place is not as simple as lip service.

Through the study of relevant professional theoretical knowledge and the application in practical work, great efforts have been made in personnel management.

Follow strict and caring methods.

First of all, I really care about and respect employees psychologically, I really think about employees, and I really hope employees can make progress.

On this basis, we should carry out targeted ideological communication and business training for employees, solve employees' thoughts, set clear development goals, and really stimulate employees' initiative and enthusiasm, and then let employees know how to do it and how to do it better through business training.

In the management of work, we should always be strict. As long as we make mistakes in principle, we will never condone them.

However, people are constantly changing and developing, and the management of personnel will also change and develop accordingly. This requires keeping a clear head, constantly learning and improving, and giving full play to the team's full potential.

Training employees is also an important task for supervisors. Through training and communication with employees again and again, xx Supermarket has initially formed systematic employee training contents in terms of concepts, commodity knowledge, sales psychology and skills, discipline and rules.

It has been recognized by employees and achieved certain results.

Third, the study of professional knowledge and the improvement of market control ability.

The development trend of supermarket retail industry is unstoppable, but the retail industry is facing opportunities and challenges. I am lucky to be able to participate in the most developed industry in this era, so I must seize the opportunity and work hard.

Learning, learning, and learning again are constant tasks in work and spare time.

On the one hand, the basic skills of supermarket management, commodity display, reasonable inventory, adjustment of seasonal commodities, choice of express commodities, and connection of various links in operation, I really digested the required knowledge from the theory in books to the practice in daily work and then applied it to my work.

On the other hand, learn the latest market information and industry trends through various information media, listen to the training of related majors, make your overall thinking clearer, examine the market changes from a higher angle, and put forward your own strategic suggestions to the company's decision-making level.

Four. Shortcomings and working ideas for next year

As the saying goes, Rome was not built in a day.

Bi Jing has only been in the retail industry for a short time, and he has only been working in the supermarket for nearly a year, so he knows so much about the market and supermarket retail.

Through calm introspection, I still have many shortcomings. On the whole, it is not comfortable enough to operate because of the short time involved in the operation. It is also reflected in the following aspects: First, the choice and control of commodities need to be strengthened, and the understanding of food commodities is relatively weak due to different division of labor.

Secondly, the analysis and prediction of the market is not accurate enough, which is because of lack of experience.

Facing the opportunities and challenges of xx years, I will take up my responsibilities in a pragmatic and down-to-earth manner, strengthen theoretical business study, be brave in practice, improve my business level and management level in an all-round way, and devote all my energy to the development of the company.

In short, in the days to come, I will devote myself to the cause of xx supermarket, repay the company with the proceeds of development, and realize my own life value.

Summary of the annual work of supermarket supervisors (2) Review my work in xx years. With the support and help of leaders and colleagues, I have always been strict with myself and completed my work well according to the requirements of western restaurants. After xx years of study, my work style has changed greatly and my work quality has been improved. Now I will summarize my work in xx years as follows:

First, strengthen self-study and improve professional level.

To be excellent, there is still a certain distance from my knowledge and ability, so I have been afraid to take it lightly, and learn from books, leaders and colleagues, so that I feel that I have made some progress in xx years, and my management ability, coordination ability and problem-solving ability have been further improved, ensuring the normal operation of all the work in the restaurant.

Second, daily management work

As a member of the catering department, our role is to connect the preceding with the following and coordinate the left and right. We are faced with complex and challenging work every day. In the work of drinking hall in xx years, all the work is aimed at improving service quality and work efficiency, so that the work is organized and integrated into every work.

Strive to cooperate with the supervisor to do a good job in the management of the restaurant, in line with the principle of seeking truth from facts, so that the upper situation is issued and the lower situation is reported. The banquet reception task in this restaurant is rather heavy. I have received many important guests and banquets for xx years, but for various reasons, the quality and efficiency can't keep up, which requires us to strengthen our work consciousness, pay attention to speeding up the pace of work, improve work efficiency, and strive to avoid omissions and mistakes comprehensively and accurately.

Three. Xx year work plan

1, and define the development direction.

According to the reception nature of the hotel restaurant, the development direction of new products is mainly refined and exquisite, reflecting the grade of the hotel;

2. Be sure to finish the task.

(1), the supervisor should arrange the organization and development work in time, implement the task indicators and make preparations in advance. You must finish the task on time without delay.

(2) Supervisors and foremen must set an example and take the lead in innovation, not only to complete personal tasks, but also to encourage and help employees to develop new products.

3. Supervisors and foremen should take the lead in learning.

Drive employees to improve their personal quality and business skills. Especially in the usual work, we should learn more about information, open up new ideas, and do a good job in accumulating basic information; At the same time, we should practice basic skills diligently, pay attention to professional knowledge learning, and improve the level of business skills. Only by accumulating certain knowledge and technology can we stimulate innovation.

4. Supervisors and foremen should pay close attention to training.

Restaurant managers should formulate targeted training plans and strengthen business skills training; More training or competitions in pouring and mixing wine can not only improve business skills, but also increase the enthusiasm for innovation.

5, adhere to the relevant provisions of the new product development.

Cash rewards and assessments on time, improve innovation enthusiasm and initiative, and strive to complete the task indicators for xx years.

Annual Work Summary (III) It's been almost a year since the supervisor of the supermarket, and now it's the end of the year. Let's summarize this year's work as follows:

First of all, the gains made in the work mainly include

1, on the eve of the opening of the supermarket, follow up the land reclamation work of the supermarket and get familiar with the basic knowledge of supermarket property management. Strive to do a good job in the early stage of supermarket opening.

2. Cooperate with other colleagues in the office to carry out daily work, logistics services, hygiene and discipline inspection, and follow up the hygiene situation of supermarkets and offices every day. Conduct evaluation and supervision.

3. Under the guidance of the superior leader, be responsible for following up the activities after the opening of the supermarket. Make the activity complete smoothly.

4. Work hard with colleagues to complete the arrangement in the early stage of each activity.

5, according to the plan given by the superior leadership, and strive to complete the plan of the superior leadership.

Second, shortcomings in the work.

Of course, I still have many shortcomings. My experience in dealing with problems needs to be improved, and my teamwork ability needs to be further enhanced. I need to continue studying and improve my abilities. Generally speaking, I think I still have the following shortcomings and deficiencies:

1, lacking the basic knowledge of office work, often appears unsettled and sometimes even feels at a loss when carrying out specific work.

2, the lack of comprehensive and specific understanding of the work of various departments, thus affecting related work.

3, the supermarket property management is not mature enough, which directly affects the work effect.

4, the work is not detailed enough, and there are often mistakes and omissions on small problems.

5, the efficiency is not fast enough, and the intention of the leader is not fully understood.

Three, adhere to the principle of unity of management, service and benefit.

The Operation Department has continuously improved its management functions and service system, and achieved remarkable results in field management. In order to timely, accurately and effectively solve and deal with various problems in the business field. Find problems while walking, and find problems while walking. Through timely on-site observation, we can master the problems and shortcomings in the work, thus making corresponding improvement plans and giving information feedback to the higher authorities in time. Immediately stop and correct all kinds of irregularities and disputes in the business site to avoid intensification of contradictions and adverse consequences. Adhere to the first-line field walking management, so that the management work is more targeted and timely.

Four, strengthen the construction of enterprise spiritual civilization, and strive to improve the service level.

1, in view of the new opening of the supermarket and the large number of new employees, the service quality is guaranteed.

2. Strengthen the education of service standards for employees, establish a good service image from the attitude of sales staff, improve service quality, and strive to reverse the phenomenon that service standards are not in place due to the rapid increase of new employees.

3. Carry forward the tradition and help others. Employees carry forward the spirit of customer first and provide customers with a comfortable shopping environment.

Summary of the annual work of the person in charge of the supermarket (4) Time flies, and the years fly by, and unconsciously xx years have ended. Looking back on my work in the past year, I can't help but feel deeply. Store xx has been in business for three years. Over the years, I have mixed feelings. Xx provides a platform for each of our employees to show themselves. Here, I not only learned a lot of professional knowledge, home appliance sales skills, store management norms, but also learned how to respect leaders, obey distribution, love employees and be kind to colleagues.

Only by constantly summing up the past can people have new development and progress. If we don't know how to sum up, then all we will do will always be to repeat the past and do nothing. I am grateful to the leaders of the company for providing me with this opportunity to sum up, so that we can share the harvest and infiltrate each other's successful experiences and shortcomings. Summarize the past, learn from each other's strengths, tap the potential, and make full preparations and plans for the work in xx years.

On the platform of xx, I have always maintained a passionate work enthusiasm, and my mentality is mainly peaceful. I deeply know that as a store manager, you must not bring personal emotions to work. Managers' words and deeds and norms also directly affect employees' work passion. Although I haven't been a supervisor for a long time, my own quality and management level are not very high. I know we should set up a good image, because we not only represent ourselves, but also represent the image of xx.

As the home appliance supervisor of xx store, I am mainly responsible for personnel management and sales. After learning and exploring, I divide the management of personnel into two categories: employee system management and sales target management.

A, employee system management

As the name implies, it is a management method to implement management according to the company's system and employee handbook and restrain employees' work behavior. Fiona Fang cannot live without rules. There are rules at home, state-owned laws and factory discipline. Be strict with yourself and take the lead. Put yourself first, set a benchmark and give subordinates a good start. In fact, I found many problems in my work. In the new year, I will constantly improve various management systems and methods, and really put them into action, and strictly urge employees to act according to the system.

Second, sales target management

It is a sales task set for each employee according to the actual situation. We should set monthly sales for our employees. Without pressure, there is no motivation. How to motivate employees to make good use of holidays, how to use personal connections to drive customers, and how to use the good reputation of people and businesses to truly let customers enjoy value-added services. Constantly stimulate the enthusiasm of employees, mobilize the enthusiasm of employees to seriously think about what channels and methods to increase sales as much as possible. Because of their low quality, they are dissatisfied with their working conditions and welfare benefits, resulting in a sense of loss and negativity. Criticism of leaders sometimes leads to unconvinced mentality and is misunderstood by colleagues and deeply wronged. In the past period of time, I was at a loss, and my previous work enthusiasm was gone. I pretended not to see the violation of discipline, dared not say what I wanted to say, and didn't want to do what I should do. I took the lead in chatting in the shop to keep warm and chat with my colleagues. Wrong thinking, improper management methods, almost let yourself give up. There are still many shortcomings in our work, and our management level and quality need to be improved. After work, we should learn more books about management, consult our superiors, communicate with colleagues and learn more professional knowledge about products. Only by continuous learning, continuous improvement and continuous progress can we gain a foothold in such a fiercely competitive society. Only by doing this well can we have enough capital to stand out in this position. Only in this way, the leader will consider your salary and give you a salary increase according to merit.

These are just my superficial understandings. I hope the leader can correct the mistakes in my work in time. I will try my best to do my job well, share it with my superiors and be the right-hand man of the manager. I also hope that with the efforts of every employee, the company will have a new atmosphere and a new breakthrough in the new year. In the years to come, I will work harder and harder and try not to make mistakes. This is necessary for me. I am the most strict with myself, and I must do my best for the cause of the company! Strive to open up a new situation in xx.