Provisions on clearly marked property service charges.

Article 2 Property management enterprises providing services to owners (including providing property services as agreed in the property service contract and providing services other than those agreed in the property service contract upon the entrustment of the owners) shall clearly mark the price in accordance with these Provisions, and indicate relevant information such as service items and charging standards.

Article 3 Property management enterprises shall abide by the principles of openness, fairness, honesty and credit, and abide by national price laws, regulations, rules and policies.

Article 4 The competent pricing department of the government shall, jointly with the competent real estate department at the same level, implement the management of clearly marked prices for property service charges. The competent pricing department of the government shall supervise and inspect the implementation of clearly marked price provisions by property management enterprises.

Fifth property management companies should clearly mark the price, the price is complete, the content is true, the logo is eye-catching and the handwriting is clear.

Article 6 The contents of clearly marked price for property service charges include: the name of the property management enterprise, the charging object, service content, service standard, charging method, charging start time, charging items, charging standard, price management table, charging basis, price reporting telephone number 12358, etc.

Property service charges subject to government-guided prices shall indicate the benchmark charges, floating range and actual charges.

Seventh property management companies can clearly mark the price through bulletin boards, publicity columns, charge tables, charge lists, charge manuals, multimedia terminal inquiries, etc. In a prominent position or charge place within its service area.

Article 8 Where a property management enterprise accepts the entrustment to collect water supply, power supply, gas supply, heat supply, communication, cable TV and other related fees, it shall also clearly mark the price according to the relevant contents and methods in Articles 6 and 7 of these Provisions.

Article 9 A property management enterprise shall provide services other than those stipulated in the property service contract upon the entrustment of the owner, and the charging standard shall be clearly indicated to the owner in an appropriate way after both parties agree.

Article 10 When the clearly marked property service charging standard changes, the property management enterprise shall adjust the relevant contents one month before the implementation of the new standard, mark the effective date of the new standard, and implement the pre-existing one-year payment system.

Eleventh property management companies shall not use false or misleading price content to conduct price fraud. Don't charge any unspecified fees in addition to the list price.

Article 12 If a property management enterprise does not clearly mark the price or uses the clearly marked price to commit price fraud, the competent price department of the government shall punish it according to the Price Law of People's Republic of China (PRC), the Provisions on Administrative Punishment of Price Violations, the Provisions on Clearly Marking the Price of Goods and Services and the Provisions on Prohibiting Price Fraud.

Article 13 These Provisions shall come into force as of June 1 day, 2004.