Job Recruitment Website - Property management company - Examination questions of job responsibilities of cleaning foreman

Examination questions of job responsibilities of cleaning foreman

Cleanliness is a milestone for people to improve the quality of modern life. It constantly improves the quality of people's living environment. Cleaning has entered the present society. The following questions are the duties of the cleaning foreman I have compiled for your reading.

Examination questions on the duties of cleaning foreman (1)

First, multiple-choice questions (there are multiple choices, 0 points for not answering the correct answer, 3 points for each small question, and 30 points for * * *).

1. The working hours of cleaning staff are: 09:00- 18:00 ()

A, arrive five minutes early, b, arrive five minutes late, c, it doesn't matter, d, arrive on time.

One of the basic conditions for a company to hire employees is that they must be at least one year old. ( )

a、 16 B、 14 C、 18 D、20

3, cleaning staff in addition to cleaning and mopping the floor every day, but also to clean the floor several times. ( )

A, second b, fourth c and sixth d, as the case may be.

4, dormitory garbage removal time is: ()

A, 09: 00 b, 10 c,10/d, 17 e, 18.

5. Sick leave The basic salary paid by the company during the prescribed medical treatment period is regarded as sick leave salary, and the sick leave time is offset by overtime or annual leave with the same hours.

a,70% B,80% C,D, 100%

6. According to the regulations of the employee affairs department of the company and the group: ()

A, employees can smoke in non-designated places. B, it is forbidden to smoke in non-designated places.

C, employees can only smoke in the dormitory D, employees can't smoke in the aisle.

7. The direct superior management department of the employee affairs department of the Global Center is ().

A, Global Center Branch B, Group President's Office C, Group Staff Affairs Department D, Exhibition Group

8. When applying for resignation, you must apply days in advance during the probation period. ( )

a、 10 B、7 C、3 D、30

9, fire control work policy is: ()

A, prevention first, combining prevention with elimination b, prevention first c, alarm, escape, self-help, fire fighting.

D, familiar with the use of fire fighting equipment and equipment.

10, cleaning staff work 8 hours, and take a few days off in January ()

A, 4 days b, 6 days c, 2 days d, 8 days

Second, true or false questions (3 points for each small question, 30 points for * * *) are correctly marked (ⅴ) and incorrectly marked (X).

1. Emergency handling of workplace emergencies: 62733038. ( )

2. Employees work overtime by the hour, and less than 1 hour does not count as overtime. The accumulated 8 hours are converted into 1 day. ( )

3. The working standard of employee affairs department: thoughtful and meticulous, striving for perfection. ( )

4. Cleaning In addition to cleaning, the site should be inspected every day. ( )

5. The principles that employees of the group must follow: diligence, honesty, enterprising, orderly, obedience, unity and cooperation. ( )

6. Hidden dangers affecting safety found in daily inspection of cleaning should be ignored. ( )

7. Employees must strictly implement the company attendance system, but overtime can be recorded without fingerprints. ( )

8. The manager of the employee affairs department must supervise and inspect the cleanliness of the clean place ()

9. If an employee asks for personal leave for more than 3 days (including 3 days) during the probation period, it will be deemed as automatic resignation if the probation period fails. ( )

10. When there is an emergency in the workplace, the cleaning staff on duty must immediately set up warning signs, report to the superior immediately and assist in handling it. ( )

Three. Question and answer (* * * 40 points)

1, please explain the emergency measures in case of fire. (12) Answer:

2. Your understanding of the position of cleaning foreman. (13) Answer

3. Briefly describe the requirements and precautions of cleaning inspection (15 points) a:

Cleaning foreman responsibility test questions (2)

Service evaluation of cleaning, killing and removal

Disinfection and garbage removal is an important link to ensure a good sanitary environment for property management, and it is also an important aspect to reflect the physical service quality of property, because disinfection and garbage removal must be strictly controlled, so as to:

1.0 disinfection shall be carried out according to the relevant regulations of the company.

2.0 personnel involved in disinfection work should be strictly implemented according to regulations, and focus on disinfection of mosquito breeding grounds without going through the motions.

3.0 Garbage cleaning shall be carried out daily.

3. 1 garbage removal shall be carried out within the specified time.

3.2 The garbage cleaning process shall be supervised by the ground cleaner, and the Quality Record of Garbage Removal Service shall be filled in. If there is garbage left, the management office has the right to ask for new removal and punishment. If the garbage cannot be removed in time, the removal party shall explain the reasons and sign it to ensure that it will not be violated again.

4.0 disinfection standard: it must meet the control standard of "four pests" in local towns.

5.0 Relevant documents and records

Quality record of garbage removal service

Inspection in landscape engineering;

1.0 purpose: to ensure the orderly greening management service of the company.

2.0 Scope of application: greening management of the company.

3.0 Responsibility:

3. 1 The Greening Department of the Project Management Department is responsible for irregular inspection of greening management.

3.2 management office cleaning director is responsible for the daily inspection of greening maintenance.

3.3 The quality director of the company's project management department shall check the greening management every month, and keep records.

4.0 Greening management process includes:

4. 1 Plant protection

4.2 Plant Pruning and Modeling

4.3 Plant pest control

4.4 watering and fertilization of plants

5.0 Relevant records

Inspection record form and construction inspection record

Third, tell me about the cleanliness and greening of your property management office:

Statistical breakdown of employee workload (living area, green area, number of employees, workload, work area distribution)

Examination questions on the duties of cleaning foreman (3)

1. Fill in the blank: (65438+ 0 for each question, ***40)

1. When dragging stairs, mop head must not extend () to avoid throwing mop head () and garbage on the stairs or making sewage and dirt fall from the gap between the upper and lower stairs. Mop head should be dragged from the handrail to the wall. Handrails. B. sewage.

2. Before pushing dust, it is best to spray static electricity () on the surface of pushing dust. In the same dust pushing area, garbage and dust should be pushed to the () position for cleaning every time. A. vacuum water absorption. B. same place.

3. Steel balls are only suitable for rough floor surfaces, and wooden boards and () smooth surfaces cannot be wiped. Don't use too much force when wiping, so as not to damage the object () and make it lose its luster. A. stainless steel B. surface

4. Insert the power plug into the power socket with grounding wire, take out the () in the sewage tank inside the machine, inject defoamer into the sewage tank, install the suction rake and cover the drain pipe with a plug. Press () and the water pump starts to work. End water absorption, cut off the power supply, push it to the drainage place, remove the drainage pipe, unscrew the drainage plug and drain. After the sewage tank is emptied, open the upper cover of the machine and rinse it with clean water to avoid odor. Screw on the plug and reset the drain pipe.

A. vacuum bag. Power switch.

5. According to the content of the complaint, go to the site for inspection in time and follow up the shortcomings (); If the complaint is not within the scope of this post, it should be handled by the management of the Prophet Society, and it is not allowed to say anything that does not belong to me (); Listen carefully to the complaints, understand them in detail, apologize first, take responsibility and take remedial measures immediately;

A. immediately B. Scope of work

6. Fold the towel () into (). The front is 16, slightly larger than the palm. A. fold it three times. B.the eighth floor.

7. Use one layer after the towel is dirty, and then use another layer. () After it is completely dirty, wash it and wring it out before use. Don't wipe it repeatedly with a dirty rag, otherwise it will () wipe the surface of the object. A. 16。 B. damage.

8. Towel wipes are generally () rags, tableware rags and () rags should be strictly separated and dedicated. A. furniture. B. Bathroom

9. When wiping the towel, wipe it from () to the right (or from right to left), first () and then down, evenly, leaving no corners. A. go to the left. B.

10. The purpose of using a broom is to clean up the garbage and dust in () and transport them away. A. disorder. B. concentration

1 1. In order not to step on garbage, keep sweeping forward when cleaning indoors, from narrow places to () places, from corners to the center, and in principle () to the door. From the inside.

12. scouring pad removes a large area of dirt, with () the whole scouring pad to resist, and () push and pull to wipe. A. palm. B. back and forth.

13. For the dirt in the pit () and the corner, fold the scouring pad into a cone and wipe it with the dirt in the pointed cone ().

A. soil. go into

14. Clean the scouring pad after use, and it is best not to wring it out and dry it naturally. This method can improve the fiber elasticity of scouring pad and the dense pores in scouring pad. A. rinse. keep

15. Mopping grip: put () of one hand on the fingertip and press it with the other hand below () cm. Posture: naturally, don't lean forward too much to avoid fatigue. A. Thumb b.30-40

16. Mopping method: In principle, wave () and scratch on a horizontal line. In corners and other places, you can drag the mop from () to the middle by direct dragging and other corresponding methods. A. About B. About

17. mop head can't be lifted too high, and the swing range can't be (). For serious stains, wipe it with force (). A. it's too big B. Repetition

18. dust-pushing grip method: hold it on () with the thumb of one hand, and hold it with the other hand below () cm to prevent touching others or things. B. 30-40

19. Process of pushing dust on the ground: 2-3 Spray clean dust to discharge oil → Push dust on the ground to level off, and push dust in the direction of (), and the dust cannot leave the ground. After each push, clean the dust in a fixed and inconspicuous place. The frequency of dust pushing depends on the flow rate and pollution degree, and is generally () 1 time. A. straight line B.2 hours

20. When cleaning the bathroom, if you clean the bathroom after work, you need to put a sign of () at the door and wear (). A. Stop using B. Rubber gloves

2 1. Carpet vacuuming process: Push the vacuum cleaner to the workplace, plug in the power supply and start the switch; Handheld vacuum cleaner (); For corners and corner lines, you can use () to work. vacuum cleaner

22. When using the water dispenser, do not splash the detergent or () erased, so as not to cause dirt () that can be erased for the second time. Sprinklers can be used to remove it. sewage pollution

When people work on ladders, they must help each other and pay attention to safety. To move, the operator must come down from the ladder to move, and must not sit on the ladder () to move. A: There are escalators. Hold it with his leg.

24. When the garbage shovel is loaded with light garbage and dust, use a broom () to prevent the garbage and dust from being lifted and scattered again, () the floor. A. Stop garbage

B. Pollution

25. Steel balls are only applicable to the floor surface of (), and smooth () boards and stainless steel cannot be wiped. A. rough surface B.

26. Shovel is only applicable to () and (). After cleaning, clean it for use. Floor tile glass

27. Telescopic poles should be used slowly, especially when they are stretched to the limit. Don't yank the upper and lower pipes to avoid () locking the device; Don't () force when rotating the locking device, so as not to damage the locking device by excessive rotation. A. Too much damage to B.

28. Without affecting others, put it in (). After use, () take it back and wipe it for later use. A. B put it in a conspicuous place immediately.

29. When the washing machine replaces the cleaning pad or washes, it must be cut off (), and it can only be replaced after the machine (). Faults and treatment methods of unit units. A. Power supply B. Stop running

30. Scrape the detergent smeared on the glass surface with a glass scraper, and press it on the glass with a little force during operation. (1) Scrape slowly, one line at a time, wipe the glass scraper with a wet towel, and then (2) move and scrape another line. A. From top to bottom B. From right

3 1. In case of accidents, report to () or () and make timely arrangements; When the supervisor is not within the scope of authority, the supervisor must immediately report to the manager or the company. A. foreman B. supervisor

32. Connect the water inlet pipe, high-pressure water outlet pipe and high-pressure water gun. Open the water inlet valve, open the () of the high-pressure water monitor handle, and drain the () in the water pipe of the whole system. Adjust the working pressure to the required value, control the inlet and outlet flow, start the power supply, and start the high-pressure cleaning machine. Switch B. air

33. Soak the sprinkler in the cleaning solution, take it out and twist it by hand, from top to bottom (). Wipe the water applicator on the surface of glass or building decoration materials, pay attention to (), and do not leak water. A. until the water drops. B. four corners.

34. Don't miss the corner and the space under the object. Every () square meters, clean mop head, and every () square meters, replace clean water. Especially dirty places should strengthen the cleaning and water replacement in mop head. A.3-5 B. 15

35. When the shovel is used, check whether it rusts. If it is rusted, it cannot be used to avoid scratching the building (). The blade should be sharp. If the blade is dull, replace it with a new one. After removing dirt, the included angle between the blade and the surface to be cleaned should be less than (), and the greater the included angle, the greater the possibility of damaging the hard surface. B.30-degree surface

36. Real Estate Development Co., Ltd. was established in (); Main leaders of the company: general manager of the group: A.1Feb. 1995 B.__ Min.

37. The location of Jincheng Road Real Estate Development Co., Ltd. in Chikan District (). Postal code: () a. 8 1-99 No.B.524000.

38. Golden Bay Project covers an area of 2047 14 square meters (about mu), with a total construction area of () million square meters. 307 B.63

39. Cleaning area: (1), public area, about () square meters; (2), sales center, office, model room, about () square meters; The floor is about () square meters; The parking lot is about () square meters. 10000 b . 3000 c . 6000d . 18000

40. When cleaning up the garbage, the garbage bag should be (), not placed in the elevator on each floor, nor can it compete with the owner () for courtesy.

A. close the elevator. B.

Second, true or false questions (65438+ 0 points for each question, ***20 points):

1, wet rags should be wet, that is, slightly wet, without dripping or wringing water. ( √ )

2. Office keys must have a strict management system. Except the designated personnel, others can use it without registration. ( × )

3. The sales center has a large flow of people, so the dust pushing time can be shortened according to the actual situation (once every 30 minutes to 50 minutes). ( √ )

4, cleaning the garbage, garbage bags should be closed, can be placed in the elevator on each floor, and take the elevator with the owner. ( × )

When sweeping the floor, passing cars can be ignored, and it is important to clean up the garbage. ( × )

6, to manage the doors and windows before coming off work, clean up the tools. ( √ )

7. Put a work warning sign at the bathroom door (work is in progress or suspended). You don't need to wear rubber gloves in order to hurry. ( × )

8. The smell in the toilet is caused by urine dirt, etc. When cleaning, you should pick up the urinal cover and use the toilet brush and toilet cleaner to clean it, as well as the urinal. ( √ )

9. When using acidic lotion, operators should wear rubber gloves and masks, and pay attention to safety. ( √ )

10. Tools should follow people. Don't put tools on one side while people are on the other. Additional tools can be put on the cleaning car for easy access. ( √ )

1 1. Leaves after strong wind and accumulated water after rain should be cleaned up in time. ( √ )

12. If there is a lot of dust on the ground, you can clean it without sprinkling water. It is normal for dust to rise. ( × )

13. In case of an accident, deal with it if it can be handled, and report to the foreman or supervisor immediately if it cannot be handled, so that the supervisor can arrange personnel to deal with it; Major accident report manager. ( √ )

14. aerial work: there is a protective fence on the ground to prevent objects from being thrown at high altitude, and the sweeper can walk under the ground. ( × )

15. Cleaning the overhead light of the elevator car is very complicated in disassembly and assembly, and it must be carried out with the cooperation of technicians from the engineering department to avoid damaging the lamps. ( √ )

16. Vacuum the carpet in the elevator and wipe it with a wet towel. ( √ )

17. Put a sheet under a clean light to prevent the carpet or waxed floor from being polluted again. ( √ )

18. When cleaning the glass, you don't need to put a towel on the windowsill. The sewage leaves the wall and just clean it. ( × )

19. You can leave your post, take up your post, engage in housekeeping or do private work without authorization during working hours (×).

20. After working in the park, you can smoke, gamble or drink in public places or at work. ( × )

Three, multiple-choice questions (65438+ 0 points per question, ***20 points):

1, in the service center office, if the indoor staff is working, employees must () enter.

A: Knock on the door three times. B: Don't knock. C: Please be patient.

7. Fold the towel into 8 layers, with the front 16 side slightly larger than the palm. A: twice b: three times c: four times.

8, cleaning the elevator, please engineering department elevator fixed in (), easy to clean. A: Top floor B: First floor C: Middle floor.

9, when pushing dust in the same area, every time should push the garbage and dust to () position, in order to clean. A: Same corner B: Another C: The right place.

10, be polite to the guests; At work, if a guest comes () to make way. A: Active duty B: After work C: Wait a minute.

1 1, when the water pump is in use, () turn it off. A: After work B: Right away C: Call the supervisor.

12, sales hall in the process of cleaning, found that there are many traces of glue on the ground, can use () to clean up.

A: Glue remover B: toilet cleaner C: bleach.

13, the wooden floor in the sample room is clean and can be used (). A: wet mop b: dry towel c: hose cleaning

14, the floor and walls are clean, and employees can use () to clean them. A: universal water b: hydrochloric acid c: clean and bright.

15. At work, the supervisor asked to handle the work that does not belong to this position, and the employee thought that () would handle it.

A: I will go as soon as I finish this position. C: Later.

16, when cleaning the floor, you should proceed with the work first, and when cleaning the floor, the socket wire should be (). Put it on your shoulder. B: drag it on the ground. C: hold it in your hand.

17. After work, employees can walk on the road surface of the park with tools, and they can walk (). A: Side by side B: Right C: Middle.

18. Wipe the desk, desktop documents and articles (). If there is no one, report to the supervisor in time when cleaning valuables.

A: Don't move. B: put it anywhere. C: overlapping neatly.

19, committing theft; Carrying or attempting to leave with company valuables without permission; Carrying or attempting to bring into the company articles that are not allowed by national laws or regulations, such as drugs, weapons, explosives or dangerous goods, the company will do ().

A: dismissal treatment B: verbal warning C: fine treatment

20. Sleeping during working hours, quarreling loudly, disturbing the normal working order, and the circumstances are minor. The company will handle the employee (). A: criticism at the meeting b: warning c: fine

2 1. It is well documented that the improvement of management technology maximizes its functions and saves office supplies to reduce costs. The company will handle the work of this member (). A. Record merit B. Warning C. Punishment

22. Being impolite to colleagues and visitors, being indifferent, blunt, contradictory and shirking responsibility in the reception work. Employees will be dealt with by (). A. punish B. criticize C. record a demerit at the meeting

23. If the company's buildings, equipment, appliances and other valuables are lost or seriously damaged due to gross negligence, the company will reserve the right to claim compensation at its discretion in addition to punishment. The company will handle it according to ().

A. Reward B. Punishment C. Dismissal

24. Employees who put forward better work suggestions or action plans and achieve better practical results. The company will handle it according to ().

A. reward B. criticize C. punish at the meeting

25. Those who actively study and improve working methods to improve work efficiency or reduce costs are really effective. Those who are properly managed make their work orderly, improve work efficiency, or save the use of raw materials, reduce costs, and achieve excellent results (); A. Remember small merits B. Remember great merits C. Punish

Four. Q&A (65438+ 0 points for each question, ***20 points):

1. What tools and materials are commonly used to clean the office?

Answer: broom, garbage shovel, mop, mop bucket, towel, mirror cloth, water dispenser, glass scraper, small plastic bag, universal water.

2. What are the tools and materials commonly used for cleaning in the sales hall?

Answer: broom, garbage shovel, mop, mop bucket, towel, mirror cloth, water sprinkler, glass scraper, dust pusher, electrostatic dust suction water and all-purpose water.