Summary of monthly work of company management: 5 articles.

Summary of Company Management Month 1

2__ years have passed unconsciously. Looking back on this year's work, with the correct leadership of the head office and the help of various departments, all employees of our property management company always take the spirit of "owner first and service first" as the driving force, inherit the company's fine traditions, carry forward the spirit of loving their posts and being hardworking, and have successfully completed all the work. The work in the past year is summarized as follows:

1. Objectives and tasks

Over the past year, our property management company has strengthened its internal management, starting with the construction of basic systems, the construction of staff and the construction of service quality, combining the actual work of the community and coordinating all parties, and basically completed all the work and the established goals set at the beginning of the year.

(1) customer service department:

the customer service center is the external service window of the property, and there are many tedious things directly facing the owners, and utilities and property fees are paid here. Property fee is the only economic source of our property management company. Due to the problems left over from the project, some owners postpone or refuse to pay the property fee and related expenses under various excuses. The service center patiently, thoroughly and meticulously does the work of every owner, coordinates all departments in time to solve the problems existing in the owner's room, understands the owner's needs and takes timely follow-up actions. For example, the owner complained that the tram is inconvenient to charge, especially the electric tricycle, and the storage room can't be charged. After learning this situation, we immediately reported the situation to the superior leaders, bought three coin-operated chargers and installed them in three carports, which was convenient for the owner and got the owner.

the second phase of house delivery is also one of the key tasks this year. We have the experience of the first phase of house delivery, and we have made careful arrangements in advance for the second phase of house delivery. Before the house delivery, we combined with the engineering department to inspect each household one by one, including the indoor engineering problems, the missing accessories and other serious and meticulous inspections. For the engineering problems, we informed the construction unit to carry out maintenance, and for the missing accessories, we informed the relevant departments to supplement them. Each household was suppressed by water pipes and floor heating, and the toilet was closed. After the above efforts, the second phase of delivery was relatively smooth.

(2) Order Maintenance Department:

Our community is located across from the experimental primary school in Peony District. There are many relocated households and renters, and the public security is relatively complicated, and sometimes it is stolen. After verifying the situation and analyzing the reasons, we decided to replace the security guard. Because the original security guard was recommended by the security company, there was a lack of enforcement, so we re-hired a new security guard and started to work on May 1 and re-formulated the management plan. Regular training and learning for security guards, clear job responsibilities, etc., have received good results, and found that the parking of vehicles in the residential area is chaotic. We combined with the head office to mark lines, stakes and fire exits on the pavement of the residential area, and at the same time marked some temporary parking spaces for temporary parking. Vehicles are subject to the Bluetooth card system, and vehicles without garages and parking spaces are not allowed to enter the underground parking lot. Temporary parking can be recorded and then parked on the ground, and small doors are installed on the sidewalk at night. All the vehicles in and out are registered one by one, and we have taken a series of rectification measures, which have received remarkable benefits. Since the second half of the year, there has been no theft in the community, which has won unanimous praise from the owners of the community.

(3) Cleaning Department:

Community sanitation can be said to be the key work of the community, and it is a feature representing the image of the community. Therefore, we assign special manager Wang to take charge of the cleaning work, make a clear division of labor for the cleaning staff, delimit the regional management, and put the responsibility on people, and always establish the service concept of "one person works hard, ten million homes are clean" and do a good job conscientiously. We organize personnel to check the hygiene once every two weeks, and then hold an appraisal meeting. Praise the good ones and criticize and educate the poor ones. In this way, all cleaning staff will strive to be advanced and unwilling to lag behind, clean the community cleanly and create a beautiful, comfortable and harmonious home for the owners.

(4) Engineering Maintenance Department:

The maintenance department is also a service window directly facing the owner. The quality of engineering maintenance directly affects the normal life of the owner, so we often hold meetings to explain to the comrades in the maintenance department that the satisfaction of the owner is the ultimate purpose of our service, thinking about what the owner thinks, being anxious about what the owner needs and doing what the owner needs. In order to better serve the owners, a 24-hour service hotline was opened, and the repair and consultation were done without shirking, wrangling and omission. The work of the day is completed on the same day, and it will never be put off until the next day. In the past year, there has never been a complaint from the owner because of the untimely maintenance of the property.

second, the existing problems:

after reviewing the work in the past year, it is gratifying that we have carried out all the work actively, seriously and steadily in strict accordance with the company's deployment requirements and achieved certain results. However, while affirming our achievements, we also have some problems in our work, which are mainly manifested in the following aspects: on the one hand, the education level of the staff is not high, the overall quality is relatively low, some staff have not received professional skills training, and their skills and methods in dealing with unexpected problems are not mature enough, and their working ability needs to be improved. On the other hand, the management of public facilities and equipment needs to be strengthened to ensure the safe and normal operation of facilities and equipment and avoid the normal life of the owners.

Work plan for the third and twentieth years:

By carefully summing up the work of the previous year, our deepest experience is that under the background of increasingly fierce market competition in the property industry, increasing pressure on the operation of property services, and increasing demands of owners for services, our work will be delayed if we don't advance.

The task before us in 2 _ _ years is still very heavy. On the one hand, we should formulate practical measures to improve the working methods and improve the quality of work in view of the problems and deficiencies in the work in the previous year. On the other hand, we should inherit and carry forward the good ideas and methods from last year's work, learn from each other's strong points and strive to make our service better. In the new year, we will speed up the pace, constantly improve the management level of the property itself, and constantly improve the management work of the community, so as to contribute to the early entry of Henghui Property into the excellent property management community and contribute to the development of the company.

welcome to share.

Summary of the Company's Management Month 2

zhijiang city Water Supply Company adheres to the important thought of ""and the central government's principles and policies on combating corruption and promoting honesty, and in line with the idea of promoting the democratic management level of enterprises, inspiring employees' enthusiasm for factories and enhancing the overall strength of enterprises by making factory affairs public, taking the promotion of factory affairs public as the foothold of its work and focusing on further improving the transparency of democratic decision-making, democratic management and democratic supervision of enterprises, and earnestly and solidly promoting factory affairs. It has been highly praised by the higher authorities. Its main tasks are as follows:

1. Strengthen leadership and take responsibility for each other.

zhijiang city Water Supply Company puts the publicity of factory affairs in a prominent position in enterprise management. Firstly, a five-person factory affairs publicity leading group headed by the company manager and a five-person supervision factory affairs publicity leading group headed by the chairman of the enterprise trade union were established, and the trade union office was specifically responsible for the organization and implementation of this work. Each year, the two groups held relevant special work meetings on time, specifically arranged relevant work, arranged at the beginning of the year, inspected midway, and summarized at the end of the year, and formulated the Detailed Rules for the Implementation of Factory Affairs Openness in detail, which made it possible to have open contents, open forms and assessment methods, and lead the division of responsibilities of each unit and office.

second, according to the facts, it is open and does not go through the motions.

In the process of making factory affairs public, in order to let all employees know the factory situation and discuss factory affairs, we can better receive the effect of democratic management and supervision. Combined with the actual situation of the enterprise, we * * * made it public in fourteen aspects according to the facts. Namely: the production and operation plan of the enterprise is open; The contracting objectives of grass-roots business units are open; Financial management is open. Including the company's leadership communication fees, official hospitality and so on. Important decisions such as major capital construction and technological transformation of enterprises are made public; The distribution of employee benefits is open; Democratic appraisal of cadres is open; The distribution of employees' income is open; The assessment of economic and technical indicators is open; The post conditions of employees and middle-level cadres are open; The content of social service commitment is open; The charging standards of enterprises are open; The procedures for new users are open; Water supply laws and regulations and the results of dealing with illegal water use are made public; Issues related to the immediate interests of employees are made public.

Third, it is open and transparent in various forms.

according to the contents of factory affairs disclosure, the company flexibly chose the disclosure form. The main form of publicity is the workers' congress. Any major issues, business plans, contracting objectives, financial management, enterprise rules and regulations, etc. of the enterprise must be deliberated and discussed repeatedly by the workers' congress. Workers are the masters of the country, so that employees do not raise their hands and policies are not introduced. The second is the announcement of the public column. It is mainly aimed at the official entertainment expenses of enterprises, the communication expenses of company leaders and the distribution of employee welfare materials. The third is the staff meeting. The relevant public matters were made public at the staff meeting. Mainly aimed at the income and distribution of employees, democratic appraisal of enterprise leaders, employees and middle-level cadres' post conditions. Fourth, the publication of written materials is open, mainly related to the immediate interests of employees and the assessment content. Through the above-mentioned forms, the factory affairs are made public, and all-round publicity is achieved. In the publicity of factory affairs, we also stipulated the time of publicity. First, financial management, employee income distribution and assessment results are published at least once every quarter, and the posting time of financial management posting is not less than 1 days; Second, special and major issues are disclosed in a timely manner; Third, democratic appraisal cadres are published once every six months; Fourth, water supply regulations, service commitments, charging standards and water receiving procedures are open all year round. At the same time, it also accepts the supervision from all walks of life.

fourth, the factory affairs were made public, with remarkable results.

The transparency of democratic supervision and management of enterprises has been strengthened through the publicity of factory affairs. First, it reduced unproductive expenditures. For example, the official hospitality expenses of enterprises and the communication expenses of leading cadres are clearly stipulated. If the expenses exceed the standard, they will take care of themselves. The office will cancel cigarette entertainment, and all business units will reduce unproductive expenses. Therefore, the annual non-productive expenditure of enterprises shows a downward trend of 1%-15%. Second, the internal management of enterprises is becoming more and more perfect, scientific and reasonable. Through the openness of factory affairs, employees participate in the democratic management of enterprises, and employees have the right to know, speak and make suggestions. Through brainstorming, it is conducive to promoting the reform and development of enterprises and safeguarding the legitimate rights and interests of employees, and employees are very satisfied with this. Third, the social benefits are more prominent. For example, the price adjustment of water supply is subject to the hearing system, and the reform of one household and one meter and other charging items are subject to the examination and approval system of the price department. Various charging prices, service commitment systems and procedures are made public all the year round, so that consumers can clearly understand their consumption and accept the supervision of users. At the same time, it also purifies the service window and improves the service quality. The fourth is to strengthen the competition mechanism. Through the disclosure of the post conditions of employees and middle-level cadres, the enterprise has implemented the competition for middle-level cadres every year, and through the comprehensive assessment of morality, ability, diligence and performance, the middle-level cadres have changed every year, which has enabled a group of young employees to take up the posts of middle-level cadres and put an end to unhealthy practices in employing people. The fifth is to urge business leaders to take the lead in setting an example and be strict with the law. Through the publicity of factory affairs, the words and deeds of enterprise leaders, income distribution and related expenses are placed under the supervision of employees. In particular, the results of the annual democratic appraisal of business leaders are made public, so that every business leader can have higher standards, be strict with himself, and be honest and self-disciplined. At the same time, it also prevented corruption from the source and further strengthened the construction of cadres.

The publicity of factory affairs is a systematic work, and it is an important part of establishing a modern enterprise system and realizing benign enterprise management. We can only grasp it frequently and not slack off. Our company will do this work well only under the guidance of the superior trade union.

Company Management Month Work Summary 3

Time flies, and time slips away from my fingertips like running water. Inadvertently, I have been working in the central bank for a year, which is a precious experience in my life; It is also the best memory in my life; It was a turning point in my life. This year, under the leadership and training of leaders at all levels, with the care and help of my colleagues, I have made some progress in thinking and work, and my personal quality has also improved to some extent. While being in awe of the central bank, I am also glad that I can become a member of the central bank. I would like to summarize my work this year as follows:

1. It is so clear to ask questions. After three years of working experience, I deeply realized that there is no end to learning. In order to adapt to the changes of the times, I will persistently understand all aspects of the bank's knowledge and get a fresh "source water" in terms of ideas, professional ability and culture. Only in this way can I make continuous progress and maintain a channel. Ideologically, we should consciously establish noble values and outlook on life, arm ourselves with advanced ideas, and constantly improve our political and theoretical quality in accordance with the overall requirements of "emancipating our minds, seeking truth from facts and improving our success" to meet the objective requirements of social and economic development. At work, I always keep a positive attitude and work hard. In life, I always keep a positive heart. Strictly abide by the rules and regulations of the bank, go to work and leave work on time, ask for leave if there is something, do not smoke or make noise in public places, and pay attention to improving their professional quality.

Second, make progress based on my own work, and diligently water xx flowers

During this year, I loved my own work, and I was able to take every task seriously and flexibly reflect the country's financial policy in my work. Seriously abide by the rules and regulations, be able to complete the tasks assigned by the leaders in time, and actively carry out the work.

1. Stick to discipline and do our best to improve business efficiency:

Over the past year, my colleagues and I have stuck together, obeyed the arrangement of the leaders, and done our job actively.

2. Strengthen accounting consciousness and give full play to accounting functions:

This year, I learned that accounting is an important tool and means to exercise xx bank functions, which has both accounting and management functions. During my work, I strictly abide by the accounting system and accounting principles, and earnestly implement the financial discipline. By participating in various trainings provided by the bank and the help of my colleagues, I have been able to conduct accounting independently.

Third, the road is long, and I will go up and down.

It is a year of continuous enrichment, active exploration and gradual growth. Thank you leaders and colleagues for giving me the opportunity to work in the central bank. However, I know that I still have shortcomings such as lack of experience and insufficient comprehensive consideration. In the future, I will improve my professional quality and skills on the premise of constantly consolidating my professional skills to meet the new era of upgrading. I will try my best to overcome my shortcomings, improve my quality, actively explore, perform my duties and obey the leadership. Be a good staff assistant, work together with all employees, unite as one, and make due contributions to the improvement of our operating efficiency and the completion of various objectives and tasks in the coming year.

summary of the company's monthly management work 4

Last year was a year of rapid development, a year of upgrading, and a year of bumper harvest. In this year, a property management office in the company's