Should HR control his emotions?

As a human resources (HR) professional, controlling emotions is a very important skill. Here are some reasons why HR should control emotions:

1. Professional image: As HR, you are one of the representatives of the organization and need to present a professional, stable and reliable image. Controlling emotions helps to stay calm and professional, so as to better deal with various work scenarios and problems.

2. Communication and interpersonal relationship: HR often communicates and interacts with team members, employees, management and other stakeholders. Emotional control helps to establish positive interpersonal relationships, effectively solve problems and reduce conflicts and misunderstandings.

3. Decision-making and problem-solving: Emotional control contributes to clear thinking and rational decision-making. When the mood is high, the decision-making may be influenced by subjective prejudice and emotional impulse, rather than based on objective and comprehensive consideration.

4. Employee support: The Human Resources Department is responsible for employee welfare, job satisfaction and employee relations. If HR is emotionally unstable, it may not be able to provide effective support and solutions to problems, thus affecting the enthusiasm and trust of employees.

5. Health and happiness: Controlling emotions helps to maintain personal health and happiness. Emotional out of control may lead to problems such as stress, anxiety and depression, which will have a negative impact on individuals and work.

However, controlling emotions does not mean completely suppressing or denying your emotions. Moderate emotional expression is normal and healthy, but it needs to be carried out at the right time, place and way. In this way, we can maintain a professional and positive attitude in the working environment and effectively deal with various situations.

It should be noted that people are emotional creatures, and it may be difficult to completely control their emotions. When the mood is high, you can take some measures to calm yourself down, such as taking a deep breath, walking away for a while and communicating with others. In addition, if emotional management becomes a continuous challenge, professional support and training may be needed to learn to manage emotions more effectively.