What does venue operation mainly mean?

1. Under the arrangement of the general manager of the directly affiliated branch, allocate software and hardware resources scientifically and reasonably, lead the daily work of the town operation service team on Sunday, and complete the operation target with good quality and quantity;

2. Establish and improve the training and assessment system of venue counselors to ensure the stability of the personnel structure of the operation team and maintain the vitality of the team;

3. Formulate and optimize the service flow of each venue, analyze the operation data and take countermeasures to continuously improve customer satisfaction;

4. Respond to emergencies, accept customer complaints, eliminate potential safety hazards and ensure the normal operation of venues;

5. Coordinate and sort out the relationship between the Operation Department and other departments to ensure smooth and efficient internal communication channels.

Requirements:

1, more than three years management experience in large children's educational institutions and on-site management experience in service chain enterprises;

2. Have excellent leadership and professionalism, good communication and coordination skills, attach importance to the team, and be good at stimulating the enthusiasm of employees;

3. Have the overall concept, but also pay attention to details, so as to make the operation work orderly and strive for perfection;

4. Able to work under certain pressure, strong sense of responsibility, good at analyzing problems, preventing and solving problems;

5. Skillful use of office software, with strong report processing and data analysis capabilities.