What's wrong with the temporary job interview at the real estate registration center?

The real estate registration center is responsible for local real estate registration, and temporary workers are mainly responsible for the reception of the window of the real estate registration center. Therefore, the question that is likely to be asked around the reception work is, if a citizen wants to check whether a house he owns has mortgage registration, but he doesn't carry identity information such as ID card, and he is old and emotional, if you are a receptionist, you plan to solve the problem.