Summary of work at the end of the fourth quarter

By the time you summarize your work, you may not remember what you did. Sometimes, even if you do, you don't know where to start. Because of the heavy workload, you don't know what must be written in and what is unnecessary. If you are in this state and don't know what to choose, then take a look. The following is the relevant information of my work summary. Welcome to study. If you want to know more information, you can log on to the work summary network.

Generally speaking, the fourth quarter is a very good quarter to enter the working state. After the adaptation and adjustment in the third quarter, the work related to career planning is getting better and better, and the individual's ability in all aspects is more mature. Therefore, it can also be said that the fourth quarter is a harvest season. The work list for this quarter is as follows:

I. Work content

1, Inter-departmental Coordination and Communication Project

From the project kick-off meeting in September of 10 to the official end of the inter-departmental coordination and communication project on September 9 of 165438 10, the whole project lasted more than two months, and the project activities mainly included "effective communication training"; "Public Service Consultation Day"; "departmental regular meeting interaction"; "Minister rotation"; Benchmarking Department Evaluation; "The working mechanism of departmental cooperation", the fourth section is personal work summary.

I recommend it carefully.

Due to objective reasons, the early stage of the whole project activities is relatively backward, and the later stage is carried out strictly according to the planned time, and the whole project is completed before the planned end time, and the progress is well controlled! The activity was well prepared in the early stage, the publicity was in place, and it was summarized and improved in the later stage;

Based on the current situation and reality of the company, do not engage in formalism; The whole activity has formed a certain influence in the company and has been recognized by employees and company leaders; Afterwards, news reports and feedback are timely; Be able to carry out some activities simultaneously according to the actual situation of the third-tier companies; Each stage has its own unique innovations and highlights, with meticulous implementation and good landing effect.

1) Effective communication training attracted more than 240 employees to participate actively. With rich life experience and wise language, Director Zhang gave employees a rich communication feast. Through training, employees have a deep understanding of communication skills and skills, and the on-site interaction is enthusiastic, and the training satisfaction is as high as 95%. The whole activity was very effective!

I recommend it carefully.

2) Public service consultation day is very popular, and employees' needs for public service departments have been well met. The whole activity planning and organization was successful, and the feedback of the later results was timely. Employees' understanding of the service department has been further deepened, employees' questions in work and life have been well solved, and communication between the service department and company employees has been strengthened.

3) In-depth investigation was conducted in the early stage of the interactive activities of departmental regular meetings, with high recognition and participation of all departments, and *** 14 departments organized the interactive activities of regular meetings; In the regular meeting activities, seven CD-ROMs of inter-departmental code of conduct were inserted, which made the communication norms penetrate into the hearts of Guangdong companies. The design and investigation of the regular meeting effect questionnaire can make the effect of the activity well quantified and become the highlight of the whole group; After the whole activity, the exhibition of the results of the regular meeting will be made into a poster and exhibited around the whole company, including the third-class companies. The whole activity has played a very good role in promoting the gap between departments. It is simple to implement and easy to operate, and can be widely used in the company for a long time.

I recommend it carefully.

4) Minister rotation activities are only in the office and enterprise management department for various reasons; Credit management department and finance department; The Legal Supervision Department and the Operation Department carried out activities, but the continuity and completeness were high, including welcome meeting and summary meeting, as well as evaluation and integration in the later stage of the activities. During the rotation period, all departments have made detailed study plans and curriculum arrangements, and the overall rotation effect is good, which is a bold attempt and practice for communication between closely related departments.

5) The selection results of benchmarking activities come from the overall evaluation of more than 400 people in the company. The whole process is fair, just and open, which largely reflects the recognition of employees. The release of benchmarking department has played a good demonstration role for other departments, so that all departments can understand the evaluation of employees and leaders on their coordination and communication work, find the gap with benchmarking department, correctly locate and improve the overall service quality.

6) The establishment of departmental coordination mechanism comes from the practice of project activities. For example, the process design of departmental regular meeting interaction comes from the activity itself and has a strong mass base, which can be promoted in Guangdong companies for a long time. The rotation of ministers has not been fully carried out in the whole company, and the working mechanism has not yet been formed, which is worth further discussion.

I recommend it carefully.

2. Career planning project

In the fourth quarter, we mainly completed the post qualification certification of financial system, quality management system, procurement system, logistics system, logistics sequence, assistant salesman and credit management system. Guangdong * * * Company registered 262 people to participate in the certification, 250 people participated in the certification examination, and 245 people passed the certification examination, with an overall quarterly pass rate of 96.4 1%, ranking among the best in the group. The certification method also realizes diversified evaluation according to the specific post requirements: mainly including written test, defense, performance appraisal, discussion without leading group, leadership evaluation, on-site actual operation and so on. The comprehensive ability of employees has been comprehensively and stereoscopically excavated.

3. Human resource planning

1) Guangdong company's middle-level reserve training course was successfully concluded: this middle-level reserve training course started on 65438+February 1 for five days. The course design is comprehensive, including morning running military training, theoretical course study, salon discussion and going out to expand.

The successful completion of the training course has adapted to the needs of the company's rapid development, explored ideas for cultivating a "professional manager" who can adapt to the company's management positions, and reserved a group of middle-level management talents with good quality, hard work style and strong business ability for Zhongshan, Guangzhou, Shenzhen, Zhanjiang and even Yangjiang and Guangxi companies that will open next year.

I recommend it carefully.

The full participation and follow-up of this project training is very helpful for individuals to be familiar with the training organization and management, and the ability of organization and coordination has been greatly improved.

2) Tracking the students' learning situation in the fourth quarter of the fourth training course for middle and senior managers of Jiuzhoutong Group: mainly assisting the Human Resources Planning Center of the Group to track the students' learning situation of the fourth training course for middle and senior managers of Guangdong Company, including the investigation, statistics and collection of transfer course satisfaction, the formulation of monthly training schedule and the organization of phased training meetings.

4. Live the true self style training camp

101October 30-10/October 3 1, and actively signed up for the two-day "live high Style Training Camp" organized by the company. Through the study in the training camp, my professional mentality, speaking ability and execution ability have been well exercised, and I won the honorary title of "Best Eloquence Award" in the training camp!

5, marketing reserve career planning management plan

I recommend it carefully.

On the one hand, the centralized recruitment of the group's human resources headquarters can't meet the demand for reserved talents for the rapid business development of Guangdong companies, and Guangdong companies urgently need to build their own talent echelon; On the other hand, at present, more than 90% of marketing reserve personnel are confused about their personal career development goals and development routes, and can't find ways and methods to realize their career development.

Based on the above situation, as the career planning specialist of Guangdong Company, I completed the writing of the marketing reserve career planning management plan for the fourth time, and made a clear plan for the marketing reserve career development route and assessment plan. At present, the scheme is under examination and approval and is expected to be put into use next year.

6, new employee counseling

In the fourth quarter, they completed the coaching and teaching of the theoretical knowledge and practical operation of career planning for new employees Chen and Zhou Jun. At present, they have been able to independently complete the operation process of the career planning certification examination.

7. Work support for departmental projects

1) caring activities for part-time management posts: from the writing of caring activities for part-time management posts to the publicity in the later stage of the activities, Chen helped to participate in and follow up, which ensured the smooth development of the activities.

I recommend it carefully.

2) Group wedding: responsible for taking photos of the wedding scene and outdoor shooting of the couple.

Second, personal highlights

1, the ability of project management and project organization has been greatly improved.

The smooth development and successful conclusion of the inter-departmental coordination and communication project has enabled individuals to accumulate rich work experience, have a deep understanding of project management and greatly improve their project organization ability.

2. The sense of innovation has been continuously strengthened.

From the design and implementation of the questionnaire on the actual effect of departmental regular meeting interaction to the writing of the career management plan of marketing reserve, with the deepening of personal knowledge and understanding of practical work, the unconventional thinking mode has gradually formed, and various bold and innovative plans have emerged.

3. Comprehensive quality has been well exercised in practice.

Modern society needs comprehensive talents, so while doing our job well, we have taken on a lot of extra work, which has won many good opportunities for personal comprehensive quality and ability training. For example, the full participation and follow-up of the intermediate reserve training course can make the individual's ability in training management, training planning and training organization be well supplemented.

I recommend it carefully.

4. Communication skills have improved rapidly.

Because of the complexity of the project, involving many people, it is more urgent to mobilize resources, so it poses a great challenge to the individual's communication and coordination ability. In this process, contact and communication with department heads and senior leaders are more frequent, and personal communication skills have made great progress while overcoming the fear of communicating with senior leaders.

Third, personal shortage.

1, not paying enough attention to details

Details determine success or failure, but in practice, attention to details is often not improved to a certain extent, and there are cases where small things lead to big losses. Especially in the assessment of our group's career planning center. Because of the disdain for details, the organization of certification examination did not follow the norms of the group and deducted points, which led to the whole career planning project ranking lower in the whole group.

2, it is difficult to maintain long-term enthusiasm for work.

From the passion when I first entered the company to the indifference now, my work enthusiasm has plummeted, and people are often assimilated by the environment when they can't change the environment. Repeating tedious work will sweep away full passion. How to seek new support points, break out new work enthusiasm and maintain long-term work enthusiasm is an urgent problem to be solved at present.

I recommend it carefully.

3. The recognition of career planning projects is not high.

Because the pre-R&D and scheme preparation of career planning projects are concentrated in the group's human resources headquarters, the job responsibility of the branch's career planning post is mainly to assist the group in the operation of certification examination, so individuals do not have a deep understanding of the whole certification scheme and the significance of certification, and the recognition of the group certification implementation scheme is not high in the specific certification process, sometimes there will be negative responses, and personal subjective initiative is not added.

4, the empty cup mentality is not from beginning to end.

When I first entered the workplace, I had an empty cup mentality, worked in my study and studied at work, and my personal ability improved very quickly. But when your personal skills and experience have accumulated to a certain extent, you can be independent, so it's difficult to empty the glass and start over. Everyone will encounter the bottleneck of career development. How can we keep making progress? To the next level, only by emptying the glass of water in your heart and keeping an empty cup mentality from beginning to end can you constantly absorb the strengths of others, make up for their shortcomings, and realize your personal career development goals as soon as possible.

I recommend it carefully.