Summary of work of administration and personnel department

The administrative personnel department is responsible for implementing the instructions of the company leaders. Do a good job of communication from top to bottom, report the situation and feedback information to the leaders in time; Do a good job of mutual cooperation and comprehensive coordination among various departments; Supervise and inspect all work and plans. The following is my summary of the work of the administrative personnel department, hoping to help everyone!

Summary of the work of the Administration and Personnel Department 1 Time flies, and it will cross the threshold of another year in a blink of an eye. Looking back, although there was no vigorous victory, it experienced extraordinary tests and tempering. For each of us who pursues progress, it is inevitable to make an "inventory" of ourselves at the end of the year, which is also a spur to ourselves.

Looking back on 20XX years, under the correct leadership of the company's leaders, our work closely revolves around the company's business policy, purpose and benefit objectives, closely follows the key points and closely follows the company's various work arrangements. I did my duty in management. In order to sum up experience, continue to carry forward achievements and overcome existing shortcomings, the work of 20XX is summarized as follows.

The work of the administrative personnel department in 20XX can be divided into the following three aspects:

I. Personnel management

According to the actual needs of department personnel, a group of employees are recruited reasonably to equip each position.

Standardize the personnel files of all departments and establish electronic files, strictly review the files of all employees and fill in all incomplete information.

Cooperate with purchasing and finance departments to strictly control the entry and exit of promoters.

Gradually improve the training mechanism, constantly send employees to study abroad, invite well-known companies to train employees, and strengthen internal training management.

Second, the administrative work

1. Handle the licenses of each store and conduct annual review as scheduled.

2. Communicate with relevant functional organs such as industry and commerce, taxation, drug administration, social security and banking. Make the company's external work smoother.

3. Contact newspapers, TV stations and other media to do a good job in publicity.

4. Do a good job in the procurement of internal office supplies, strictly review the use of office supplies in various departments, do a good job in the registration of goods recipients, and reasonably purchase office supplies with the principle of saving and reducing costs as the first principle.

Third, the management and operation of the company.

1, in line with the development of the market and according to the requirements of the company, formulate corresponding management systems. Improve the company's existing system, so that all work can be followed by laws and rules. In daily work, communicate with all departments and stores of the company in time, and put forward some guiding opinions on the work of all departments in time.

2. Gradually improve the company supervision mechanism. There is a good saying: employees will not do what you ask, but only what you supervise. To this end, the supervision and management of employees have been strengthened this year.

3. Strengthen team building and build a team with comprehensive business and high work enthusiasm. As a manager, we should give full play to the subjective initiative and work enthusiasm of our subordinates through "observing people's strengths, employing people's strengths, gathering people's strengths and developing people's strengths". Improve the overall quality of the team and establish a new image of the company that is pioneering, innovative, pragmatic and efficient.

4. Fully guide employees to take responsibility. In the past, the responsibilities of various functional departments of the company were unclear. Now, the responsibilities of various departments are gradually clear, requiring everyone to take the initiative to take responsibility.

As the head of the administrative personnel department, I am fully aware that I am not only a manager, but also an executor. If you want to lead a good team, you need to be familiar with the business, be responsible for specific work and business, and set an example. Only in this way can we ensure that everyone can take the initiative to undertake the work and let the company work normally.

The new year means a new starting point, new opportunities and new challenges. With the arrival of Lin and Beijing Tongrentang, it is both pressure and motivation for us, and we are determined to make persistent efforts to meet new challenges.

In 20XX, the Administration and Personnel Department will work in the following aspects:

1, improve the company system and realize standardized management.

Successful enterprises come from excellent management, and excellent management comes from excellent and perfect systems. With the continuous development of the company, improving the company management system is undoubtedly the basis of its sustainable development. Therefore, it is urgent to establish and improve a set of reasonable and scientific company management system. In order to further improve the company system and realize the standardization of management, the work in 20XX will be centered on this.

2. Strengthen training and improve the training mechanism.

The competition of enterprises ultimately boils down to the competition of talents. At present, the comprehensive quality of employees in all stores and departments of the company generally needs to be improved, especially the store managers and department heads, who shoulder heavy responsibilities. It is necessary to make a training plan according to the actual situation and really help them. In addition, complete the new employee orientation manual.

3. Assist the department work and strengthen team suggestions.

Continue to cooperate with stores and departments to help deal with various emergencies. 20XX is a year for people to expand and grow, and having a united and innovative team is the guarantee for their development. Therefore, strengthening team suggestions is also the focus of the administration and personnel department in 20XX.

In fact, it is said that "the difficulties in the world begin with ease, and the great things in the world begin with detail." As long as we work more carefully, communicate more and have a strong sense of responsibility, I believe the people will become stronger and stronger.

Summary of the work of the administrative personnel department. 20XX years have passed, and I have been in the company for one year. Officially joined the company in 20XX, engaged in administrative and personnel management. Over the past year, I have focused on management, service, learning and other work priorities, and paid attention to the pivotal role of the administrative department in connecting the preceding with the following, connecting the left and right, and coordinating all parties, and made positive contributions to the successful completion of various business objectives and tasks of the company in 20XX. The work this year is reported as follows:

First, the completion and achievements of key work this year.

1. Handling and annual inspection of various licenses of the company, as well as liaison and communication with external institutions.

In 20XX, cooperate with relevant departments, successfully complete the replacement of relevant licenses after the change of the company's business address, complete the annual inspection of the company's licenses on time, organize and accept the inspection of government drug supervision, social security, fire protection and other departments, correct the industrial and commercial electronic information of enterprises, and maintain good relations with district industrial and commercial bureau, social security bureau, labor inspection brigade and other departments.

2. Budget and control of management expenses

According to the company's financial standard system, in order to reasonably control the management expenses of the enterprise, the administrative department has made a budget plan for the next month at the end of each month, and tried to control the expenses within the plan. I set up a ledger for the company's office space rental fees, utilities, office and labor insurance supplies, fixed assets purchase, communication fees between employees and the company, etc. And register one by one every month, and summarize and analyze the data at the end of the year, so as to budget and control the expenses more accurately and carefully in the coming year.

3, the company's fixed assets, office supplies and labor insurance supplies management.

As an administrative department, purchasing, managing and distributing the company's fixed assets, office supplies and labor protection supplies is one of the important daily work of the department. After I entered the company, I first counted, registered and marked the company's existing fixed assets, then revised and formulated the management system of fixed assets and office supplies according to the company's actual situation, established the process of adding fixed assets, applying for instructions from relevant departments and general managers before purchasing, and collecting and distributing office supplies quarterly, which standardized the company's fixed assets and office supplies.

4. Management of company seals, documents and contracts

In 20XX, the administrative department drafted and revised the company's seal management, file management and contract management systems, standardized the official seal use registration process, and sorted out the company's files and contracts. In view of the fact that there are no factors affecting work efficiency, the contract circulation approval process has not been fully implemented, but the contract approval steps are temporarily merged into the official seal use approval, which avoids risks to some extent.

5. Salary, benefits and performance appraisal management of employees of the company

1/kloc-0 has been taking over the accounting and distribution of employees' wages and benefits since he joined the company in June. In the past 10 month, I completed the monthly salary accounting on time, assisted the general manager's office to formulate and improve the salary management system and performance appraisal management system according to the external market situation and the actual situation of the company, adjusted the monthly salary, social security base and provident fund of employees, ensured the rights and interests of employees, and made the salary management of the company more standardized. At the end of the year, according to the requirements of the group headquarters, make statistics on the implementation of the company's 20XX annual salary budget, and draw up the 20XX annual salary budget to ensure that the company's total salary does not exceed the prescribed standards and is competitive and attractive in the industry.

6. Daily personnel work and employee relationship management

In 20XX years, I handled the work of employees' entry and exit, confirmation, renewal, file transfer and storage on time and with good quality, and formulated and implemented the company's employee handbook, which further standardized the daily behavior of employees. On the other hand, cooperating with trade unions, actively listening to employees' voices, answering employees' questions in time, and organizing employees to participate in sports games, group tours and other activities have enriched employees' spare time life, improved employees' morale and kept employees' high work efficiency.

7. Contact and communicate with the group headquarters, and complete the assigned tasks on time.

As a holding subsidiary of XX Group, Renfu Nuosheng maintains close contact with the Group, and the administrative department also undertakes daily contact and communication with the human resources, administration, legal affairs, secretary-general, strategy, trade unions and other departments at the headquarters. In 20XX, I * * * received more than 0/00 copies of notices and documents/kloc-forwarded by the group, earnestly completed or organized the completion of various tasks assigned by the group, and reported relevant materials on time, ensuring that the company's year-end "Headquarters Cooperation" score was free of any deduction items.

8. Assist the quality and sales department of the company to complete relevant work.

The company's business philosophy is to manage and control each process with the quality assurance system as the main line. As a pivotal department, the Administration Department actively assists the Quality Management Department in the revision of quality system documents, training and testing institutions, warehouse renovation and process optimization. , and assist sales, procurement, finance and other departments in daily preparation and submission of materials to ensure the smooth operation of the company.

Two. Progress made this year

1. Through daily work and cooperation with various departments, I learned about the overall operation process of the company and infected and learned the team spirit of the company;

2. I deeply realize the importance of quality management system to an enterprise, have a new understanding of the role of quality management, and learn the relevant knowledge of drugs and GSP;

3. By handling administrative and personnel work alone, I have exercised and improved my adaptability and judgment.

Third, three thoughts on this year's work.

1, perhaps because of the lack of experience in pharmaceutical commercial enterprises before, I was not familiar with the operation process and rules of enterprises at first, and failed to meet and foresee the needs of other departments in advance. In the future, we should know more about the work of various departments in order to better play the role of service and supervision;

2. Personal knowledge of medicine is not enough, so it is necessary to strengthen the study and understanding of basic knowledge of medicine, GSP knowledge, drug laws and regulations, especially the quality management system documents of our company;

3. Because the work I am responsible for is complicated, sometimes there is no good priority and time, so that some planned work can't be carried out. In 20XX, I will strengthen my personal time management level, improve my efficiency, and finish all my work in a more orderly manner.

Fourth, learn and grow.

1 20XX participated in the training organized by the quality management department, the self-study and testing of drug systems and regulations, the construction of talent system organized by the group headquarters, the use of E-HR system, "team execution" and legal risk control.

2. Advantages and disadvantages of this year's self-evaluation:

My advantages: outgoing, cheerful, helpful, conscientious, careful, correct, responsible, good at communicating with people, flexible in dealing with various problems and emergencies.

My shortcomings: professional knowledge needs to be improved, macro-planning and overall analysis ability needs to be improved, and the height of the problem is not enough.

Summary of the work of the administrative personnel department. First of all, thank the company for providing me with this job opportunity and this platform. I also thank all my colleagues and company leaders who have given me support and help in my work during this period of time for their concern and teaching. During this period, I have learned a lot in my major, work and life. I believe these will be of great help to my future life, work and growth.

During my stay in the company, with the help and support of leaders and colleagues, my work has been smooth, but I know that I still have some shortcomings, lack of work experience and immature working methods. In my future work, I will strive to guard against arrogance and rashness, seek advice with an open mind, earnestly strengthen my study, accumulate experience and lessons, constantly adjust my way of thinking and working methods, hone myself in practice, and do my work well as soon as possible.

From entering the company to slowly integrating into the whole team, I felt the strong cohesion of this team; Division of labor and cooperation in work; Harmonious coexistence among colleagues, etc. These are the necessary conditions for a group and a team to move forward and develop well.

I have been working as an interviewer in the personnel administration department of the company since I joined the company. Mainly responsible for personnel recruitment, basic training for new employees in the company, entry procedures for new employees, resignation procedures for employees, project progress follow-up of full-time (part-time) interviewers, and attendance management.

1, used for recruitment.

Publish and update online recruitment information every day; According to the project arrangement to be implemented in the near future and the visitor application form submitted by the project director, be responsible for recruiting part-time visitors needed by the project. Arrange full-time (part-time) interviewers to implement the project, and submit the list of interviewers and contact information to the project supervisor; Update the information list of part-time employees; Maintain the relationship between schools and social part-time organizations. In the later period, the on-site recruitment plan of colleges and universities is regularly drawn up and implemented.

2. Basic training for new interviewers

Explain the management system of the company in detail to the employees: the development and promotion of the company's corporate culture, the responsibilities and development space of the post to be engaged in, the working time arrangement of the post, the attendance management and reward and punishment system, the signing of the labor contract, the company's welfare treatment, the time and method of paying wages and salaries, etc. It must be explained clearly.

3. Go through the entry and exit formalities for personnel.

It is necessary to carefully handle the entry and exit procedures of personnel and do a good job in the management and updating of personnel files. After applying for resignation, resigned colleagues should further communicate with them, ask about the reasons for leaving, and listen carefully to their expectations and opinions on the company. Confirm that his intention to leave the company is firm, and only after the previous entry work, office equipment and other items are handed over clearly can he go through the resignation procedures.

4. Manage the attendance of full-time (part-time) interviewers.

Submit the interviewer's work performance of the previous day to the superior leader every morning; Implement the project schedule; Earnestly do a good job in interviewer attendance and project progress follow-up; Communicate with them and discuss some personal experiences encountered in the implementation of the project; If any abnormality is found, report it to the implementation project supervisor at the first time and follow the supervisor's handling opinions. After the project is implemented, we will discuss the treatment methods with each other to avoid the same problems in the future as much as possible. Before the implementation of the project, we must listen carefully to the project training and make full preparations. Insist on getting things done the first time.

In fact, I don't know much about personnel work, so after I arrived at the company, a lot of work was in a state of learning and groping. At first, my work efficiency was poor, but now I can handle some personnel work independently, which is a great progress. Of course, I can make such great progress in such a short time without the help and care of company leaders and colleagues.

After this period of work, I learned the process of personnel recruitment, learned the preparation of payroll, learned the management of personnel procedures and personnel attendance, and so on, which laid a good foundation for my better work in the future. Of course, it is far from enough to do a good job in personnel administration, and there are still many things to learn. Personnel work is often trivial, uncertain and takes up a lot of time. A bad plan will waste a lot of time and may not be able to do things well. Just like my current job, although I am busy all day, I am not so busy and people are not idle, but I just haven't handled things well, but I have done a lot of things I should and shouldn't do. It's really the feeling of picking up sesame seeds and losing watermelon. Every day after work, I think about the working state of the day, but it is not very good to be tired.

So in view of some situations in my future work, I made a plan that may not be perfect at present:

1. In terms of recruitment, no matter who is part-time or authoritarian, try to communicate effectively in advance and try to do a good job in the company's personnel flow. Maintain the relationship between part-time employees and ensure that there are relative human resources available for future project implementation. Register the information of executed projects for part-time employees, so that people with relevant experience can carry out the same or similar projects in the future. Try to avoid using new people in each period, because the lack of understanding and relative proficiency in project implementation leads to relatively low efficiency in project implementation. Draw up the school's on-site recruitment plan every week and put it into action, and come back with the recruitment information of the day to do a good job summary. Make the work more in place and more effective.

2. Make detailed plans for the daily work content and implement them one by one. Prioritize the work, arrange the implementation order, and properly handle the arrangement. It takes a lot of effort and time to avoid doing what you should do, what you shouldn't do or what you can do slowly the day before. So the efficiency is not high.

3. Try to communicate the weekly interview work plan with the company interview department. In the future, when they arrange the project implementation meeting every week, they will tell me what projects to implement this week, which projects, how many interviewers are needed, salary and other information and data. I can handle it well, and I have priority work arrangements for recruiting part-time staff. It won't be like before, when some projects are temporarily executed, the interviewer can't be found, which delays the execution time and leads to the delay of customer delivery.

The above points are a small plan I made for my future work at the beginning. I know that there are still many places that need to be carefully planned and improved for my current work status and situation, and the current planning is not perfect enough. I believe that as long as I sum up every work carefully, I will gradually correct and improve the methods and means and gradually improve them.

Because of the company's business needs, when there are not enough visitors to carry out some projects, I also listen to project training and assist the executive director to complete the work. At present, the contact projects are: street visits, car visits, unannounced visits to pharmacies and so on. When I first took the project, I didn't know how to do it, especially face-to-face interviews, and I didn't know how to communicate with the interviewees. Even the information questions in the questionnaire could only be read very stiffly. These various problems delayed the work that could have been completed quickly, and the interviewee was impatient to cooperate with the interview. In terms of unannounced visits, when it was first implemented, it was also done in a panic because of psychological quality problems. The collected information and data are not collected, and redundant information that should not be done wastes a lot of time. Sometimes when the interviewer finds out, he will directly refuse or even be fired. When these problems occur, there is no way to deal with and solve them. During this period of time, I personally encountered problems in implementing these projects. When I came back, I humbly asked my colleagues in time and listened to their previous solutions to similar problems as some reference cases for my future work in this field. It has played a very good role in the accumulation of future work experience.

In addition to dealing with all kinds of personnel work in the company, due to the shortage of staff in the company at present, I also manage office supplies and equipment instead. Mainly responsible for the company's office supplies collection and registration, gift procurement and other aspects of the budget, the company's equipment borrowing box return registration. Do a good job in manual registration and enter electronic files in time.

After a month's probation, I think I can finish my work actively, actively and skillfully, find problems in my work, actively and comprehensively cooperate with the company's requirements, and cooperate and coordinate well with my colleagues. In the future work, I will, as always, be kind to others, be kind to my work, strive for perfection, constantly improve my work level and comprehensive quality, and do my part for the development of the company.