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What is the charging standard for customer service outsourcing in online stores?
Today, with the rapid development of Internet technology, Taobao industry is gradually industrialized, thus becoming a business model. This business model has some rules of the game, and only those who know the rules will play longer. As one of the emerging industries: online shop customer service outsourcing, more and more Taobao merchants began to try this outsourcing service.
Charging standard: At present, there are two ways to outsource customer service in online stores. The method of basic salary plus sales commission is the most widely used way in the industry, and it is also the most acceptable way for merchants.
Cooperation mode: it is divided into two types: whole store customer service outsourcing and partial customer service outsourcing.
Cooperation cycle: quarterly, monthly and annual cooperation, temporary customer service outsourcing cooperation.
Settlement method: there are two kinds: service first and charge later, and basic service fee first and service later.
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