Personal stories of senior managers

Xxx, female, entered xx packaging in March 2003, and now she is the logistics department manager of xxxx. As the department manager of a xx packaging enterprise, she felt obliged to carry out the work of this department in an orderly manner and do a good job in various management. As a trade union member of xx Packaging, she feels that she should make some contributions to the trade union work of enterprises, give full play to the functions of trade unions through her own actions, safeguard the legitimate rights and interests of employees, and promote the rapid development of trade union work of enterprises. In the workplace, she is not only a department manager, but also a.

First, to carry out trade union work, we must first base ourselves on our own departments, be serious and responsible, and do our own work well.

20 10 is a crucial year for the transformation of xx packaging to xxxx. As the logistics department of the company, it is also facing new situations and new problems in the development of enterprises. Under such a background of enterprise development, with years of working experience and unremitting efforts, Manager X actively mobilized the enthusiasm and initiative of employees in this department, and in just two months, promoted the work of the Logistics Department to a new level, with smoother processes and more direct and in-place management.

The development of enterprises has brought brand-new requirements and conditions, a brand-new working environment, and the weak foundation of logistics management at first, which often leads to such and such problems in work, and sometimes even the most basic data will be wrong, not to mention problems in management, making it difficult to carry out normal management work. It is in this smooth situation that Manager X, with his many years of management experience, identified the problem and never stopped until he found out the root cause and solved it. Whether the problem is caused by his own department or other departments, whether you are an ordinary employee or a manager, as long as you have an impact on your work, he will challenge you and get to the bottom of it. This problem will never end until you make it clear. It is with this serious and responsible work attitude and the spirit of gnawing hard bones that many problems are solved. In fact, sometimes there is no secret to doing a good job, as long as you are serious and responsible.

Second, give play to the role of trade unions, take the lead in learning at work, and improve the overall quality of employees in this department.

With the development of enterprises and the continuous development of various management work, it is far from enough to rely on one's own work experience, and one must keep learning. Only in this way can we adapt to the new situation and requirements and constantly improve our work. In order to promote enterprise management to a higher level, the company implements enterprise information management (ERP), and the implementation of ERP management will implement a brand-new management mode, which will change the traditional management mode and work habits, and even conflict with the traditional management mode.

As the logistics department of the company, if you are familiar with and manage according to the ERP management process, you must change your previous work habits and patterns in order to make the ERP system work. In this case, manager X takes the lead in learning, and every link of ERP system knowledge, especially process management, should be clearly understood. I not only take the lead in learning, but also encourage the staff of the department to learn, because only by continuous learning can we adapt to the development of the enterprise. In the trial operation stage of ERP, in order to ensure that all data are infallible, it is generally necessary to run traditional manual data records and ERP data in parallel for a period of time before canceling manual records. This stage is the busiest and hardest stage, because there are two sets of records to do, and sometimes it's too busy. However, in order to ensure the smooth operation of the system as soon as possible, she insisted on encouraging everyone to work harder, and must not fall short and give up halfway, guiding employees to find problems and solve them in time. After a month's persistence, the logistics management module of ERP system was officially put into operation, and the work efficiency was obviously improved several times. At this time, everyone thought that it was right for Manager X not only to study by himself, but also to lead everyone to keep learning.

Third, safeguard the legitimate rights and interests of employees, caring for employees, she is the big X sister in the eyes of employees.

In the company, manager X is the head of the department. As a member of the trade union, caring and considerate employees are the big X sisters in employees' minds. "In the eyes of many people, trade union work is to muddle along and be a good gentleman. But Sister X doesn't think so. Trade unions should learn to handle various relationships well, and more importantly, whether they are honest, selfless, warm and thoughtful, honest and trustworthy is the key to establishing prestige among workers. Only by taking employees as the center, doing practical things that employees urgently need, sending warmth to employees' hearts, and setting the standard on mobilizing employees' enthusiasm, employees will take the initiative to ask you to reflect and solve problems. To do this job well, we must care about our employees and lead them with emotion. Some people say: "The interests of employees are no small matter. We should try our best to find a way to deal with everything that involves the immediate interests and practical difficulties of employees, no matter how small. "

There are nearly 20 employees in the logistics department, who work in a targeted manner, actively care about their work, study and life, and help them solve practical difficulties in time. If the employees' families have difficulties, she always responds positively and participates actively as long as the employees' families have any big or small issues. In the first half of this year, Huang's lover, an employee of the logistics department, was accidentally injured. She visited him at her home and took him to solatium, so she forced Huang to buy more nutrition to make up for her health and get well soon. To improve work efficiency, give full play to the enthusiasm and initiative of employees, and let employees actively participate in the work, sometimes it can be done not only by management system, but also by several incentive measures. Giving consideration and care to employees, making them respected and cared for, and feeling the warmth of the corporate family will often get twice the result with half the effort.

Personal stories of senior managers II

Xxx, male, born in 197 1, now works for xxxx company as company manager. Its characteristics are active thinking, tough style, clear thinking, strong innovation ability, good at learning, courage to create, dare to grasp and manage, and distinctive personality. Never give up on the identified goals, dare to fight and fight, be good at fighting tough battles and gnawing hard bones.

1989 joined the personnel bureau of xxx city, and 1990 was rated as an outstanding advanced individual. 199 1 year was awarded as a model worker in xxx District, xxx City. Because of his down-to-earth working attitude and studious progress, 1992 was selected by the bureau leaders to study secretarial and journalism in Wuhan College for three years, and was elected as the monitor of the secretarial and journalism class. 1992 was awarded the "learning model award" by the college. 1993 won the second prize of "excellent student award" cultural knowledge competition; 1994 won the "Good Monitor Award", "Third Prize in Cultural Knowledge Competition" and "Excellent Award in Group Class". After the expiration of my study, I will return to work in the Personnel Bureau of xxx District, xxx City. 1996 transferred to the Propaganda Department of xxx District. 1997, he responded to the call of Changfeng county people's government and returned to his hometown to set up a business in the sea.

Hefei Beimen Furniture Factory was founded in 1997 10, and Hefei Special Poultry Farm was founded in 1998. With the business philosophy of "company plus farmers", the surrounding villagers were driven to get rich together. Former Changfeng County Party Secretary xxx (now executive vice mayor of xx City) visited the site to guide the breeding work. More than 20 news media in provinces, cities and counties have reported my advanced deeds. Hefei Haoran Decoration Engineering Co., Ltd. was established in XX. In the spring of XX, I entered the School of Construction and Management of Anhui Radio and TV University and won the Excellent Student Award in 2007. In the autumn of XX, I once again signed up for the undergraduate study of administration in the Open College of Anhui Radio and TV University. I get good grades in my class, have a correct learning attitude, be able to unite with my classmates, get along well with each other, be elected monitor with honor, abide by the rules and regulations of the school, attend face-to-face lectures on time, finish my homework carefully, and never be late or leave early. He has studied the courses of * * * introduction to public affairs, administrative law, leadership, human resource management foundation, western administrative theory and so on. , and mastered the main knowledge of administrative management system, so that my work and management have reached a new level.

In the Open College of Anhui Radio and TV University, students are organized to discuss and exchange irregularly in the form of class reunion, special seminars and theme class meetings, so as to strengthen the friendship between students and improve their ability to apply what they have learned. As a monitor, I will have more contacts and exchanges with my classmates in the future, unite the whole class more closely, successfully complete my studies, and the road of life will be more brilliant and better!

I am good at thinking, so every time I go to a post, I can quickly find out the rules from my work, sum up my experience, make a reasonable work plan and take the lead in implementing it. Over time, I have accumulated rich work experience and excellent business technical ability, and gradually grew into an excellent manager, forming a unique management method. "Sharpen a sword in ten years". Since I joined the Personnel Bureau of xxx City in 1989, I have brought my accumulated experience into full play and demonstrated my outstanding talents.

Personal stories of senior managers 3

First, shrewdness is his characteristic.

Smart control of investment. He grasped that competition in the same industry is actually cost competition, especially the key link of project cost competition. In the construction of xx branch, he not only visited and evaluated the urban areas and communities under construction, but also conducted feasibility studies on the projects, and got first-hand information, requiring all projects to be reported after careful analysis and discussion. He also strictly controls the construction time and materials, and establishes corresponding systems to guarantee them, so that each project can be completed and put into production in the shortest time and strive for opportunities for market development. Check the procurement of all cables, equipment and accessories item by item. Strictly check the use, management and deployment of each meter of cable and each user board, so as to make its utilization ratio strive to reach the best state and put an end to idle equipment and materials. He often said that if we want the company to leapfrog, as long as we don't control the project construction, we can make the company face a desperate situation. If the company wants to develop, it must strictly control the project construction cost. Therefore, the sustained and stable development of the branch benefited from the strict control of engineering construction in previous years. Judging from the development momentum of the company in recent years, it is a good example. At present, the branch only uses a total investment of1.1.20 million yuan, covering three cities of xx, xx and xx 16 cities, districts, counties and towns. Compared with other operating enterprises, the construction cost is greatly reduced, forming the core competitiveness of the branch. This provides a strong guarantee for the later market development.

Smart market management. In the fixed-line market, Tietong has no other advantages. Under his leadership, the branch company showed its sincerity from the beginning. In the publicity and production of business leaflets, the detailed list of telephone charges that can be provided is highlighted, so that users can understand consumption, and its tariff policies and standards are as concise as possible, which has won a good reputation among users. Therefore, even in the most difficult time of company interconnection, users did not switch networks and became loyal users of Tietong.

In the setting of the business hall, we should choose carefully, decorate concisely, highlight the image, strengthen the advertising effect and economic value, and make it as convenient as possible to meet the needs of users. For Tietong, a new operating enterprise, it not only strengthens publicity, but also facilitates communication with users, gains users' trust, attracts other network users and rapidly increases users.

He discovered the huge advertising effect of Tietong's public telephone, and asked all business departments to make unified Tietong publicity language on the public telephone, so that the logo of China Tietong was everywhere in the city, and the publicity of its external image was greatly strengthened. Now the popularity and user recognition of Leshan Tietong are constantly improving.

Be good at financial management and manage people with the system. From 200 1 to 2004, the financial management of xx Branch has become increasingly standardized, various management systems have been continuously improved, the direction and amount of funds used are clear and transparent, and the efficiency of fund use has been significantly improved. In order to improve the authenticity, timeliness and completeness of operating income, the company has formulated a series of systems and measures, such as "Measures for the Management of Operating Funds" and "Measures for the Management of Cards", to standardize financial management, which has been highly praised by the audit and inspection of the headquarters and SASAC.

Second, pragmatism is his working principle.

Pay attention to seeking truth from facts in the operation and management of the branch, do not blindly compare, and never resort to deceit in order to complete the indicators. Pragmatism is the criterion of his work and career.

Be pragmatic in your work. In his work, he adheres to the principle of "four musts". First, he must look at the daily operation analysis of the company. He always said that all management comes from mastering and analyzing data. Through the analysis of the data, he can master the daily operation of the branch, find problems and solve them in time. Second, every time I go to the sales department, front-line employees must look at it. He must master the working status of front-line employees and understand their voices. He said that this is the foundation of enterprise development. When employees lose confidence, enterprises lose the motivation to develop. Third, we must look at the equipment and materials, and check the utilization rate of equipment and the efficiency of cable use. He said that this is the key to branch management; Fourth, we must look at the market situation in the urban area. We must master the relevant information of competitors and predict the development of users in urban areas. He said that the premise of network construction is market research. Without investigation, we have no right to speak.

Management should be pragmatic. Formulating and adhering to a clearly stated and focused "strategy", striving to operate "implementation" perfectly, establishing and maintaining a performance-oriented "culture" and establishing and maintaining a flat "organizational structure" with flexible and quick response are all important links in management. He firmly grasped these key links-strategy and implementation, culture and organization. Under his leadership, the company's operation is to strengthen business areas. In order to effectively transfer the operating pressure and responsibility, he took the lead in implementing the localized management business model with the business division as the main body of market operation, engineering construction and management assessment, and implemented flat management, which improved the company's adaptability; The focus of the company's work is achieved through performance appraisal, focusing on guiding employees to increase their income and focusing on fixed-line installation and broadband installation. Perfecting the management system is an important means of closed-loop management of the company. To this end, the company has formulated a series of management systems and workflows, striving to manage people with systems and manage things with systems, with rules to follow.

In the study of political theory, he earnestly studied the spirit of Deng Xiaoping Theory, Theory of Three Represents, the 16th National Congress and the Third, Fourth and Fifth Plenary Sessions of the 16th National Congress, and implemented and embodied the requirements of "Theory of Three Represents" in his work. While strengthening theoretical study, I also further strengthened the study of management knowledge, requiring myself to have skillful leadership and control ability in the fierce market competition. The train runs fast, completely in front of it. Under his leadership, the ideological consciousness of all employees has made great progress, and the quality and management level of employees have generally improved.

In terms of honesty and self-discipline, he insisted on self-respect, self-examination, self-vigilance, self-motivation, took the lead in setting an example, was honest and self-disciplined, and set up a good image of leading cadres in clean politics.

Third, innovation is the core of his work.

Innovation is the soul of development and the core of his work. Therefore, he focuses on business innovation and management innovation.

Innovative marketing model. In order to avoid hand-to-hand combat with other operators around the country and develop CTT's characteristic business, he proposed three marketing models and five marketing strategies in the face of the saturated fixed-line market. That is, with the help of social forces, the development of agents and the all-staff marketing model, five door-to-door marketing was carried out for each user, which was recognized by users. From "three noes" to xx, the annual income exceeded 10 million yuan, and the income of xx and some rural areas exceeded 8 million yuan, that is, more than 3,000 users were developed in just a few months in the newly opened urban area. Last year, in order to further expand the market, the company set up a professional marketing team, and recruited some people with wide communication, strong ability and high quality from the society to form a marketing team. Taking advantage of their well-informed social information, flexible working methods and wide dissemination, the company carried out service measures such as business acceptance, business guidance, special customer charges and complaint handling, and achieved good results. Each person accepts more than 50 sets per month, which changes the passive service of waiting for users to come to the door to find users.

Innovative services win the market. He often said: the focus of market competition is interest, the basis of competition is ability, the means of competition is mainly service, and the competition in the same industry is service competition. Only by innovating services can we win the comparative advantage first. If there is no quality service as a guarantee, it will lose its competitiveness. This paper puts forward the service strategy of "key customers are handled individually, middle and high-end customers are given priority, and ordinary customers are handled within a limited time" to realize the service strategy of "five 100%". It is different from other operating enterprises in formulating service standards and optimizing service processes, focusing on precision, detail, accuracy, speed and good, and strictly implementing it to form a closed-loop management. In 2005, xx Branch won the title of "Customer Satisfaction Enterprise in Communication Industry in 2005" and was one of the six "National Customer Satisfaction Enterprises" selected by National Quality Association, which was recognized by users and affirmed by National Quality Association.

Innovate the employment mechanism, strive to provide a display stage and development space for all kinds of talents, give full play to the efficiency of human resources, create an open, equal, competitive and merit-based employment environment, and form a new employment mechanism that can enter and exit, be promoted and demoted, and be full of talents. Using the lever of performance appraisal, we will intensify the assessment of living wage, widen the income gap, fully embody the assessment mechanism of "more work and more rewards, doing nothing and doing everything", and make employees change from "asking me to do things" to "doing things" and build a core staff with innovative spirit and core skills, being pragmatic, advancing with the times and being loyal to enterprises. A team that can bear hardships, fight and contribute.

Fourth, harmony is his pursuit.

People who are familiar with xxx say that he has a "hot face". Under his strict appearance, there is a sincere heart of "people-oriented". Starting with the construction of harmonious team, harmonious team and harmonious corporate culture, we will vigorously promote the construction of "harmonious enterprise". Leshan Branch has jurisdiction over three cities, and three deputies are in charge of a region. He is strict with his living and working conditions and takes good care of them. He always takes strengthening unity, enhancing team cohesion and building a good cooperative relationship as his primary task, creating a good atmosphere of "mutual understanding and exemplary leadership" within the team, achieving mutual respect, forming a fighting collective with combat effectiveness, and giving full play to the cohesion and centripetal force of the team.