202 1 year-end summary of personal property sales (5 articles)

1.202 1 Year-end summary of personal property sales

Inadvertently, xx years have quietly left. The pace of time has taken away the busyness, worry, depression, struggle and persistence in my heart, so that I still stick to my post.

I. Project performance in xx years

In the twelve months from XX to the end of XX, sales performance is not a dream. XX*** sells XX houses, garages and storerooms, with a cumulative contract amount of XX yuan, and the settlement agency fee is only XX yuan.

Two. Summary of xx years' work

XX years, busy with annual summary, busy with the accounting of annual reports; Received the new annual work arrangement from the company in XX month, worked out the work plan, and prepared for the delivery of the XX building; In XX years, the house of XX building was delivered, and the sales plan of the tail house of the project was communicated with teacher XX of the planning department. I also put forward some ideas about the tail room and the garage and storage room that XX has not sold. With the consent of the developer, XX held the "Painting and Calligraphy Competition for Primary School Students in XX County" and the "Composition Competition for Middle School Students in XX County" respectively. With the assistance of the county education bureau, I hope to improve the reputation of XX real estate through various activities. Enriching the culture of XX, of course, the ultimate goal is to add fuel to the fire for sales. Unfortunately, the sales did not achieve the expected results, but it is gratifying that the activity itself has been affirmed by the owners and all walks of life.

XX received the company's transfer order in September, and will take over the sales work while sorting out the final data of XX. I was really ecstatic at the news. XX was the first company to recruit sales staff. The first project I came into contact with was XX, but I was assigned to XX after the overall research of the company. It's always a pity that I can't stay in XX for sales. Now I can finally work in the XX project, the sequel of XX. I think the company gave me a chance to realize my dream. During that time, my heart was flying. How unpleasant people will become kind in my eyes. In order to sort out XX's closing accounts within the specified time, I gave up my vacation and even worked all night, but the closing plan ended without results at the insistence of the developer. In XX, I am wandering between XX project and XX: the tail house sales of XX, the customer accumulation of XX, and the second delivery of XX ... I try my best to do the work on both sides. Although it's hard, I find everything enjoyable. I don't know whether to say unexpected or unexpected. Other people's changes caused me to fall from the peak to the bottom. In short, I spent a lot of time adjusting my state to understand this fact. XX copies of continuous weifang sales, training employees, negotiating with developers and solving customer complaints.

Third, the problems existing in the work in xx years

1, XX Phase I Property Ownership Certificate was not issued for a long time, which caused the owner's dissatisfaction.

2. Although the second phase has been delivered in advance, some owners have delayed delivery due to housing quality problems. Although the coordination with the engineering department is very good, they only understand and reflect the problem, but they have not solved it.

3. At the end of the year, the agency fee was in arrears.

4. Sales personnel training (professional knowledge, sales skills and on-site response) is not in place.

5. The frequent turnover and replacement of sales staff is not good for the company and sales staff.

There are some shortcomings in communication with developers, and problems can not be solved in time through consultation with developers, especially with XX, which once caused tension.

I hope to have better development next year and make greater contributions to the company!

2.202 1 Year-end summary of personal property sales

In a year of busy work, I unconsciously approached the end of the year, and I want to add another year to the length of service in real estate. Looking back carefully, this is the third year that I joined xx Real Estate. Every year there will be different degrees of progress and different degrees of tests, but this year is my most unforgettable year. In this year, my sales performance level reached a height that I dare not imagine, and became the top of many sales of our real estate company. In these three years, I have changed from a layman who has no concept of real estate to a senior and excellent salesman, and this year is the most important year in my career. The personal work is summarized as follows:

I. Work attitude

I have always believed that "there is no end to learning", so is everything. If you are content with your present achievements and stagnate, then you can only be surpassed and replaced by others, but nothing can be done. "There must be something you can learn from others. See if you are willing to find out and ask for advice with an open mind. I dare say that even a threesome can learn from others. I always keep an optimistic heart. We are in sales and meet all kinds of people every day. They are your customers. If even they think you have a problem and you don't take it seriously, then you can only be regarded as the lowest level of sales. The opinions of customers are the most important. When we serve them, we must be perfect in their eyes, either feeling very good or very good.

Second, the work summary

During this year, I can say that I made a lot of money. I sold a total of 6 villas, 42 boutique rooms, 46 blank rooms and 35 corridor rooms. This may be twice your performance, because a villa is enough for me to stop working for two months, but I am not complacent, because I still have lost customers. Obviously, I was very interested in buying it at first, and we almost made a deal directly. Some people say that they are bankrupt, some people say that there is not enough capital turnover recently, and so on. This is the most worth reflecting on this year. I believe that there are many talents in many sales of our company, and some sales have never been lost. This is what I should learn from you.

Third, look to the future.

Although this year is my most successful year, it has also made me grow too much. I have won too many honors, but after today, it will become history. This will not be my proud capital, but it will be my motivation for the coming year. I don't want my performance next year to be worse than this year. I want to sum up the gains and losses in this year's work, strive for a higher level next year, continue to break through myself, set a new record and bring more benefits to the company. I want to be a myth in the sales field!

3.202 1 Year-end summary of personal property sales

Somehow, the beginning of the year arrived at the end of the year. Xx is a challenging year for the real estate industry, and it is also a year for us to exercise in the face of severe cold. In the past year, I have gained something through hard work. As the year is approaching, thinking about the past aims to learn lessons, improve ourselves, make our work better, and have the confidence and determination to do our work better next year. Let me make a few summaries of this year's work.

I. Summary of the last evaluation and improvement

After passing the last exam, I deeply reflect on the existing problems, analyze the root causes of the problems, find out the reasons, and find the following problems, so I should work harder to correct them.

(A) sales of the most basic customer visits are too few. In the previous work, there were 10 recorded customer visits from/month to/month, and the total number of customers visited by 1 sales staff was 0. Judging from the above figures, I didn't do my basic work of visiting customers well.

(B) communication is not deep enough. As salespeople, in the process of communicating with customers, we can't clearly convey the advantages of our company's housing to customers and understand their real thoughts and intentions; Unable to respond quickly to customer's questions. I don't know to what extent customers understand or accept the advantages of our house when conveying the information of selling houses.

(3) There is no clear goal and detailed plan for the work. As a salesperson, I didn't get into the habit of writing work summary and plan, and the sales work was in a state of laissez-faire, which led to various adverse consequences such as no unified management of sales work, unreasonable distribution of working hours and chaotic work situation.

(four) the development of new business is not enough, the business growth is small, and the work responsibility and work planning of individual salesmen are not strong, and the business ability needs to be improved.

All these need to be improved step by step, and we need to sum up experience, blaze new trails and improve professional quality.

Second, the completed work

(1) sales performance

By the end of xx, * * * had achieved sales of RMB yuan, accounting for% of the annual sales task, mortgage loans exceeded%, loan amount was about 100 million yuan, the basic repayment rate was xx%, and the number of households holding house property certificates exceeded xxx; Among them, we organized sales exhibitions such as warm homes, went out for publicity, and paid a return visit to customers, with a return visit rate of xx%.

(2) Sales and service performance

1. Organize the mortgage loan and pre-mortgage procedures of the Housing Authority for customers' reference.

2. Do a good job in call reception and customer visit, and do a good job in customer analysis, follow-up and negotiation.

3. Understand customers' economic strength and bank reputation, and provide customers with comprehensive information reference.

4. Strengthen communication with banks and housing management bureaus, be familiar with their new businesses and policies, better serve customers and solve customers' doubts and concerns.

(3) Analysis of unfinished work

1, sometimes impatient, often tit-for-tat for some customers who have more questions or talk more. In fact, for such customers, it may be more effective to adopt circuitous or soft means. Therefore, in the future, it is necessary to exercise more, increase patience, and make customers feel more intimate, so that they will have more trust.

2. Not paying enough attention to customers. Some customers need the constant attention of the sales staff, otherwise they may not ask you questions, but ask others or think for themselves, so that we lose their initiative in trading. So in the future, I will strengthen contact with customers, always pay attention to them, ask them questions, and then solve them politely, so that I can take the initiative and control the overall situation, increase my feelings with customers and increase the opportunities to bring guests.

Third, professionalism.

1, good team spirit and work attitude. The implementation of any strategy should be reflected through the market and strongly supported by the marketing team. Therefore, many companies will continue to carry out sales training for sales staff, hoping that sales performance will advance by leaps and bounds through these trainings. If you live with the lame, you will learn to limp. Everyone creates a sales atmosphere, and then sales training runs through the whole process of sales, which is more about the adjustment of mentality at work, that is, the training of marketing psychology, so that everyone can concentrate their wisdom on sales. This is the power of unity and cooperation.

2, customer first, insist on practicing words, actions, actions and stops every day. As a property consultant, I spend five minutes every day practicing smiling and standing in front of the mirror saying some polite words to myself. Through long-term persistent practice, my friends around me began to feel my changes, saying that I was getting more and more beautiful and could treat my customers as calmly as my family.

Do a business homework every day. I use my spare time to consciously carry out business training and insist on doing a business assignment every day, so my business ability and professional level have improved rapidly. Business operations include: economic and technical indicators of the project; Project location and surrounding environment; The plane layout of the project, the length and width of the surrounding area; Type and distribution of project units; The width, depth and area, height and floor spacing of each functional room in a single suite; Interpretation of sales documents; Decoration standard; Supporting facilities; Understand the progress of the project; Property management; Prices and preferential terms; List the selling points of the project; You must speak to the model once a day. Real estate registration process, charging standards and required personal materials; The process, charging standard and personal materials required for bank mortgage; The expenses and personal data required for handling the title certificate; Fees and personal materials required for handling land certificates; Mortgage bank and interest rate calculation; Related expenses after buying a house.

4. Carefully record customer files. Name, surname, number of visitors, customer characteristics, visiting means of transportation, contact telephone number, intended room type, opinions and suggestions, cognitive style, number of visiting groups (people), intended price, delivery standard, customer source, etc. ; Record every negotiation process, and record every contact process with customers as detailed as possible (including telephone tracking and multiple visits) in order to grasp the customer situation; Establish communication channels. Keep regular contact with customers, understand customer trends through telephone interviews, and make customers your friends through communication; Perseverance. If the customer has not made a purchase decision, it is necessary to continue to follow up; Case closed.

Record the customer's transaction or the reason for the unfinished transaction. In my spare time, I look through the customer files, recall the customer's appearance and reception process, and deepen my impression on the customer. When a customer visits or makes a phone call for the second time, he can accurately call out his name, which is the beginning of establishing a friend relationship with the customer. As long as you work hard, I believe you will do it and do it well.

4.202 1 Year-end summary of personal property sales

20xx years passed quietly, in the past year. I * * Real Estate Development Co., Ltd., in line with the principle of "general manager responsibility system under the leadership of the board of directors", fully developed the first phase of xxx project. All colleagues constantly changed their ideas and carefully analyzed the situation. With the enterprise spirit of "being ahead of the times, being pragmatic, struggling, united and dedicated", Qi Xin and Qi Xin made concerted efforts to basically complete the work target plan at the beginning of the year and achieved initial results. The work of the company in the past year is summarized as follows:

A, the project progress:

With the concern of the leaders of the county party committee and the government and the support of various functional departments, after nearly three years of planning, design, approval, infrastructure and other procedures, our company's "xxx" development project finally reached the marketing stage at the beginning of 20xx. With the change and growth of the market, the preliminary plan of project scale, management level, enterprise upgrade and economic benefit has been reached. Xxx building completed the first phase of the project throughout the year. The first owners have moved in one after another. At present, the foundation and building under construction are xxx building, including x# and x# small high-rise elevator rooms. In the whole year, the investment of the project is about xxx million yuan, and the construction area of the project is xxxm2, of which xxxm2 has passed the acceptance, and the qualified rate reaches 100%, and the project under construction is xxxm2.

Second, sales and promotion:

Since the opening of the first phase of 20xx in March, * * * has pre-sold xxx sets of various types of residential commercial houses under the condition of obtaining the Pre-sale Permit for Commercial Houses and other documents, achieving a sales volume of xxx million yuan, a sales area of xxx square meters and a sales rate of 90%. The enterprise not only has impressive sales performance, but also pays land transfer tax, land use tax, house sales tax and engineering construction tax, totaling xxx million yuan, and the administrative fees of various departments are about xxx million yuan, totaling xxx million yuan.

In order to further expand sales channels and spread brands, our company invested in advertising on the website xxx on the basis of traditional advertising investment, and devoted itself to integrating into local culture while paying attention to quality and increasing brand promotion. With the development concept of "the most beautiful scale, supporting facilities, environment and quality", "xxx" will be built into "the first city in xxx-a city within a city".

Third, the company management:

In order to seriously implement the relevant laws and regulations on real estate development, I have participated in the study and technical training of state and county real estate laws and regulations for many times, and earnestly implemented the standardized operation of the real estate market. Conduct technical training and system management within the company. In the whole sales process, the national and county regulations on the pre-sale of commercial housing were always implemented, and there was no illegal operation. All sales funds shall enter the fund supervision account according to the regulations, and all taxes and fees paid by legal entities shall be carefully performed according to the relevant regulations. In the project management, the project standard management of "safety is seven points, production is three points" is earnestly done, and no major and minor accidents occurred throughout the year.

Fourth, the existing problems:

According to the work plan at the beginning of the year, although the project was promoted step by step and orderly, it did not fully meet the plan at the beginning of the year. It is necessary to strengthen the technical and management training of employees and shape brand awareness with corporate culture; Strengthen after-sales service supervision, make the level of property management constantly improve and standardize, and strive to make "xxx" a "civilized community demonstration unit" in xxx County.

To this end, the company actively reports the progress of the project to the county party committee and the county government in a realistic working state, strives for the support of various functional departments, and strives to speed up the project progress this winter and next spring, making due efforts for the benefit of society and enterprises.

5.202 1 Year-end summary of personal property sales

Since I officially joined xx Company in 20xx, I have unconsciously ushered in XX years in my busy and fulfilling work. It has been more than XX months since I came to XX Group in a blink of an eye. During this period, I experienced the professional training of sales staff in our company, participated in the sales work of XX project, joined the enthusiastic sales team, and appreciated the advanced and humanized company culture. Looking back on this unforgettable work course, in order to better devote myself to this energetic work in the new year, I make the following summary of the past year:

First, there are still many shortcomings in our work, so we should constantly learn from our colleagues-shortcomings.

First of all, as a newcomer to XX, I don't know much about the real estate market in XX. I am a stranger to the new environment and new projects, especially the XX project. In just a few months, I studied the experience of companies, organizations and colleagues and worked out my own sales plan. There are still more or less deficiencies in many places, and I need to study better and improve myself.

Secondly, it is still a short time to join this United and progressive group, and many excellent corporate cultures and rich corporate details have not been better understood and accommodated. This requires me to better understand and grasp the team life in my future work, enrich my knowledge, arm my thoughts, and make better use of the excellent corporate culture of this team in my future sales work.

2. Enthusiastic groups and energetic teams have achieved self-transcendence and achievement for myself.

As a member of the sales department, since I joined the company, I deeply felt the heavy responsibility I shouldered. As the window of the company, the image of the company, my every move, words and deeds also represent the image of a company, so I am encouraged to constantly improve myself from beginning to end, constantly demand myself with high standards, constantly overcome my shortcomings and give play to my strengths. On the basis of high quality, constantly strengthen professional knowledge and armed professional skills, and be an excellent salesperson with excellent professional knowledge, strong communication and coordination skills, hard work and good teamwork spirit.

From my employment to the end of 20xx, I * * * sold xx houses with a total sales of XX million yuan, accounting for XX% of the total sales, and won the monthly sales champion for XX months in a row. However, as an old business person who has done real estate sales for XX years, although I have not been in the company for a long time, such a set of figures still makes me personally dissatisfied. I hope that in XX years, I will improve, make a breakthrough, and better reflect and realize my self-worth.

Third, the powerful group enterprises as the backing, bring me more confidence and enthusiasm-praise the company.

The new environment brings new opportunities, but it also brings self-pressure. After a short period of professional training, with the care of company leaders and the careful help of colleagues, I can quickly get familiar with our XX project knowledge and understand the form of XX real estate market.

Humanized management mode, smooth department connection, enthusiastic team spirit ... Dealing with these good working environments has strengthened my belief as a member of this group, given me confidence in being a window salesperson of an enterprise, and inspired my love for such a group, an enterprise and a group. Let me forge ahead in this beautiful space and gallop happily on the stage of sales work.

Strong enterprise strength, solid capital foundation and excellent management team, even as an ordinary salesperson, I feel extremely confident, so that when I deal with customer groups directly, I can use my self-confidence to infect customers, build customers' confidence in our enterprise and our projects, and better complete sales tasks and our sales work.

Fourth, the sales work in the past XX years, as a salesperson who rushed to the front line, some understanding and expectations of our XX project-pick a little fault.

20xx is a meaningful, valuable and rewarding year. The successful opening of XX month has made our Sunshine Mediterranean a well-known high-end project, and it is also the starting point for us to establish a brand image. The sales of all projects in the first phase have greatly increased our confidence in the second phase, and the successful sales of the second phase have pushed us to another peak-villa.

In the course of studying other projects in the past month, we visited some high-end projects in the city, which made our sales team have different degrees of promotion and new understanding, not only broadened their horizons, but also better understood the market demand, advantages, resilience and value preservation of high-end projects under the current policy environment. Through these understandings, combined with the present situation of more and more high-end projects in Jinshitan, I have a deeper understanding that the particularity of XX plot determines its unrepeatability and extraordinary potential.

Our villa project will realize existing home sales in 20xx, but considering the whole market of xx, the pressure is still great. First, our price advantage is not obvious compared with similar villa projects in Jinshitan; Second, compared with other projects, building materials and building materials also have necessary disadvantages; Third, there are many villa projects in the same area, which will inevitably increase the necessary pressure on the sales of our villa projects. Although the pressure is great, with the efforts of our excellent team, there will be new breakthroughs and new atmosphere in the new year, and we will certainly occupy a place in the increasingly fierce market competition.

Hotel-style management is constantly introduced in the sales process. Hotel-style property management is a very huge macro concept. How can we let customers find the advantages of our project and how can we make our project stand out from all the projects? Then we need to give full play to the professionalism of our entire sales team and complete the most basic security and cleaning maintenance in project management. On this basis, gradually internationalize to meet the general needs of high-end consumer groups. The opening of model rooms is also an important means of sales to customers. Only by taking real examples can more customers form clear concepts in their minds and promote our sales work.