What do you mean by open-ended questions?

The article comes from WeChat official account "Communicator"

0 1

Cynthia Gibb, an American movie star who is famous for her exquisite clothes, once attended a party, wearing a red coat and using an adjective to mean "red looks good".

The next day, many relatives, friends and reporters came to ask about the red coat. The questions were different as follows.

"Miss Gibb, what color coat did you wear yesterday?" (freestyle)

"Ms. Gibb, you wore a coat yesterday. Is it red or something else? " (semi-freestyle)

"Is it red?" (affirmative)

"Not red, right?" (negative)

"Is it red or white?" (optional)

"Is it dark red or light red?" (forced)

Gibb later told People that she was the last to hear "negative" questions and didn't like being forced.

She smiled and said, "Why don't they ask me if my coat is light green or dark green? In this way, I can readily answer that he is red. "

02

Negative ways tend to blur the meaning of questions, such as:

"Were you drunk last night so you didn't go home?"

For another example, on the bus, a female student asked her classmate Xiao Zhao, "Do you think the movies this holiday are good?"

Xiao Zhao couldn't understand each other's questions, because Xiao Zhao couldn't figure out how to answer her at the moment.

Answer "yes" or "not really"?

Because her question is really hard to understand.

Yuan, a salesman, often asks other people's ages in the following ways.

He asked the other party first: "How old do you think I am this year?"

The other party said, "Thirty-four or five years old?" Yuan replied, "You guessed it. I am 34 years old. What about you? I think it is 423? " (deliberately estimating that the other person is younger)

"No, I'm 48 years old."

03

The following are examples of closed question types:

Example 1: quite threatening and uncomfortable.

"Where were you last Wednesday?"

"Have you mentioned it to XXX?"

Example 2: For the other party to choose at will.

"Is your major liberal arts or science?"

"Will you go to government agencies, industrial and mining enterprises or stay in school after graduation?"

Example 3: Let the other person further clarify his attitude.

"Do you want to do xx, have you decided yet? Is there any difficulty? "

"You said that the task assigned to you by the leader is very arduous. Do you have the courage to bear it now? "

Ex. 4: Urge the other party to make a statement.

"A * * * member must unconditionally obey the needs of the revolution, don't you think?"

"If you learn from Liu Xiang's fighting spirit, you can overcome difficulties, right?"

"Should his consistent performance be praised?"

Example 5: For reference, convince your opponent from the third party's point of view.

"Lao Li thinks that measures should be taken to finish it. What do you think? "

"The manager said that the turnover will increase by 10% this year. What do you think? "

04

The following are examples of open-ended question types:

Example 1: Let everyone speak freely.

"What do you think of your current worksheet?"

"How do you think we should undertake this task?"

"What do you think of the work plan for next year?"

Example 2: Ask for opinions.

"The company manager said he needed to send someone to discuss business. Would you like to go? "

"The factory intends to carry out a technological innovation. You have the foundation and experience in this field. Would you like to attend? "

"There is a shortage of teachers in emerging disciplines in our school. We need open recruitment. Would you like to apply? "

Example 3: Exploratory questions can show interest and weight.

"You talked about many difficulties in your work. Can you tell me the main ones? "

"You just said that you are not suitable for this job. Can you explain the reason further? "

"You said that Zhang is talented and can be promoted and reused. Can you talk about the reasons further? "

Ex. 4: Inspire each other to talk about new ideas.

"Now it's close to the end of the year, can you talk about your evaluation of this year's work?"

"You have published many academic papers in newspapers and periodicals. Do you have any tips for academic research? "

"Prices may go up next year. What do you think? "

I hope you can master the types of questions and use more open-ended questions in the communication process to make your communication better!