60 billion supermarket leaders apologized late at night. What did Yonghui Supermarket do wrong?

First Yonghui apologized in the middle of the night. In fact, in Yonghui's early food testing, 15 batches of food safety products were randomly selected.

Yonghui Supermarket can apologize this time, in fact, it is mainly under the pressure of public opinion. Many people are skeptical about Yonghui Supermarket's attitude. Faced with the problem of unqualified products, they did not give positive rectification measures or strict inspection attitude. After the problem happened, they did not actively solve it, which can actually be reflected by their staff.

Second, in the case of Yonghui Supermarket's spot check on food safety issues, Yonghui Supermarket staff responded. We have to check 3000 batches of products every day, but there is no way to check all the goods.

After the staff's response, many people once again expressed disappointment with Yonghui Supermarket. As a staff member of Yonghui Supermarket, shouldn't you ensure that all goods are qualified? As a large Yonghui supermarket, it is still selling goods with food safety problems, which is simply hurting everyone's trust. Many people severely criticized Yonghui Supermarket for its irresponsible attitude and behavior.

Third, after a period of time, Yonghui Supermarket officially responded, probably apologizing to consumers, regulatory authorities and investors for the food safety problems detected this time.

That is, under the pressure of public opinion from all walks of life, Yonghui Supermarket made a simple official response, but the result of the response was not satisfactory. They only responded and apologized to food safety issues, but did not respond to their attitude. And their response did not have a sincere apology, so it caused another public opinion. Many people say that Yonghui Supermarket's behavior will never be brilliant, which will only make customers lose batch after batch and will only lose people's trust.