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What do supermarket loss prevention officers do?
Responsibilities of supermarket loss prevention officers:
1. Responsible for the safety of goods and property equipment within the entire mall; responsible for the safety and security of the entire mall, maintaining the normal business of the mall, Order and safety of personnel.
2. Handle damage, loss, theft and other matters of merchandise in accordance with prescribed procedures; be responsible for the safety of shopping mall equipment and merchandise.
3. Inspect the entire shopping mall business premises to prevent merchandise from being stolen, and track suspicious persons for pickpocketing; be responsible for cashier collection and settlement safety; focus on preventing internal employee theft.
4. Responsible for document inspection of incoming and outgoing goods at the cargo channel, including verification of return orders and collection of loss prevention coupons;.
5. Deal with various emergencies in a timely manner, such as fires, robberies, thefts, fights, provocations and other illegal incidents within the mall.
6. Responsible for the command and management of vehicles in the parking lot to ensure the safety of customers' vehicles; do a good job in shopping mall security patrols at night.
7. Responsible for the discipline supervision of employees, such as dress, etiquette, etc. 8. Maintaining the order of major promotional activities and meetings.
Supermarket loss prevention officer is a professional skill whose main contents include basic supermarket knowledge, loss prevention officer job overview, loss prevention officer essential knowledge, loss prevention officer job practices, and emergency incident handling.
Losses can be divided into work errors, theft, accidental losses, improper handling of fresh food and other losses. All these losses cannot be discovered through technology alone. Only the application of technology and correct guidance and training of employees It is important to realize that some hidden losses can be discovered and continuously reduced when they are combined organically.
This method is the most economical and avoids the "cops and robbers" mind game. The “cops and thieves” mind game only identifies problem employees, and frequent hiring and firing ensues. If supermarket managers can use technology to both identify employees who are either stealing or entering databases by mistake, and if they can train and coach other employees to achieve better performance, they will bring significant cost savings to supermarkets.
Therefore, in the process of loss prevention in supermarkets, we must not only focus on introducing advanced technology and use technology to deter employees; we must also emphasize the supermarket loss prevention guidance culture and use the power of culture to make employees Make loss prevention a conscious, voluntary and part of your daily routine. The following seven steps focus on these two aspects to solve the loss prevention problem in supermarkets.
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