Yanzhou Heating Company’s 24-hour customer service phone number

The customer service phone number of Yanzhou Heating Company is: 3731166, 3731167, 3401100, 3405500.

Responsibilities of the Yanzhou Heating Company’s emergency repair execution agency personnel:

1. Heating centralized control hall:

The heating centralized control room is responsible for production operation scheduling and coordination of emergency repairs The operational hub of construction. The responsibilities of this organization are: to perform the comprehensive coordination responsibilities of reporting information and issuing orders, and is responsible for the collection, analysis and control of operating parameters of each production link, indicator control, dynamic monitoring of the operating status of heating equipment, etc.

2. Heat exchange station failure repair team:

Heating failure repair team is caused by slight leakage in the heating pipe network in winter, failure of small electrical components, and blockage of heat exchangers and filters. If a small-scale heating area is not heated, etc., the emergency repair construction execution agency shall be dispatched and directed by the customer service department. The responsibilities of this organization are: promptly report hidden dangers or faults discovered during inspections to the heating centralized control room, and organize on-site emergency control measures.

According to the relevant instructions of the heating centralized control room, be responsible for the on-site emergency repair work of small heating sudden failures; be responsible for cooperating with the Jiaxiang Heating Company emergency repair team to implement emergency repairs and rescue operations for large-scale heating emergencies. plans, warning areas, and safety measures; participate in the heating failure emergency repair summary and analysis meeting.

3. Heating emergency repair team:

The heating emergency repair team is formed by the maintenance department, customer service department and outsourcing team to deal with the large water loss and circulation of the heating pipe network in winter. Emergency repairs of construction execution agencies are required for emergencies such as failure of pumps and other power equipment, blockage of heat exchangers and filters, resulting in a large-scale heating area being unheated.

The responsibilities of this organization are: in accordance with the work instructions issued by the safety supervision team on large-scale heating emergencies reported by the production and operation department, responsible for organizing and implementing emergency repair and rescue implementation plans, warning areas, and safety measures wait.

4. Heating emergency repair material supply group:

The heating emergency repair material supply group is established by the maintenance department to supply materials and equipment for emergency repair construction in response to winter operating emergencies. executive agency. The responsibilities of this organization are: comprehensively analyzing the status of the pipeline network, and coordinating with the production and operation department to prepare spare parts reserves and temporary emergency procurement and supply for some equipment and pipeline networks with weak points in operation.

5. Heating emergency repair comprehensive security team:

Heating emergency repair comprehensive security team was established under the leadership of the Administration Department to respond to winter operating emergencies, emergency repair medical assistance, vehicle security, etc. The executive agency for comprehensive logistics support, information release, media public relations and other work.

The responsibilities of this agency are: in accordance with the established division of work in the emergency plan, responsible for organizing and dispatching emergency repair medical assistance, vehicle support and other comprehensive logistics support, information release, media public relations and other work.

Reference for the above content: Yanzhou News Network