The housekeeper's scope of work

The first thing the host does when he gets up in the morning is to iron the newspaper.

The housekeeper is the manager of the family. He is in charge of the whole family affairs, and his job goal is to make the employer's life comfortable. Usually, British housekeepers have a complete family service team, including tutors, chefs, bodyguards, gardeners, tailors, nannies and domestic servants. He is in charge of the daily work of this team.

The duties of the housekeeper include handling security affairs and daily family services. They even have the right to hire or fire other employees.

The first thing the housekeeper does when she gets up in the morning is to iron the newspaper. Ironing newspapers is a butler service with a long history. This service is not to praise the housekeeper's work, but to embody the principle of perfection in the spirit of service. Pressing newspapers can remove fresh ink from newspapers and play a sterilization role, so that owners will not get their hands dirty when reading newspapers in the morning.

When everything is ready, the housekeeper will enter the master bedroom to start the day's service. You should knock on the door three times before entering the master's bedroom. If there is no response, just silently count to 10, and then tap it three times. If there is no response, you can just push the door and go in. When delivering breakfast to the host, put the ironed newspaper under the breakfast and put it on a silver plate. Put down breakfast after entering the door, then hand the newspaper to the owner, and then go to the window and open the curtains.

After breakfast, the housekeeper will iron the clothes and accessories in advance for the owner to choose. Housekeepers have professional knowledge and skills in the maintenance of high-end clothes and shoes.

When preparing to sail, the housekeeper should escort the master out and get on the bus, and appropriately remind the master of the day's activities. At the same time, the housekeeper shoulders the function of ensuring the safety of the owner. Take sending the owner to the car as an example. When protecting the owner from getting on the bus, the housekeeper should face the front of the car and look around before opening the door, so that even if there are gangsters, at least you can be prepared. After opening the door, the housekeeper should stand behind the door, so that if there is an emergency, the front door is blocked and the back door is blocked, which can ensure the safety of the owner.

If the host wants to travel, the housekeeper will make detailed plans in advance. Generally speaking, at least two routes are designed to prevent traffic jams. There must be a hospital in the route arrangement. If there is an emergency, such as a child being injured, you can send him to the hospital immediately.

The biggest role of a housekeeper is to plan and supervise your family, and the most skillful is to hold a large party. In Europe, in spring and autumn, the owners of luxury houses usually invite VIPs for hunting parties, which is the biggest test for housekeepers.

The housekeeper will make preparations one month in advance: to ensure the cleanliness of the house, the cleanliness of silverware and tableware, the beauty of gardening, the cleanliness of guest rooms and the preciousness and delicacy of dishes.

After the VIPs arrive, the housekeeper will make overall arrangements for VIPs to stay in their rooms, transport their luggage, keep valuables, prepare drinks and refreshments, and even take care of each guest's mood.

Before dinner, the housekeeper will measure the position of each set of tableware with a ruler and provide extra tableware for guests with special eating habits. The length of candles, the folding of napkins, the number of flowers and the brightness of lights should be strictly checked.

The butler will lead the footman to serve. The housekeeper will stand behind the host and pay close attention to the movements of every guest at the table to ensure that everyone can finish dinner without being rude. At the reception after dinner, the housekeeper will shuttle between the guests with iced red wine to make sure their glasses are not empty. After the guests have a rest, the housekeeper should arrange tomorrow's activities in every detail.

In addition to all kinds of ostentatious, demanding and meticulous private services, British butlers will be ready to handle all kinds of special tasks at any time and place: for example, taking care of clothes while their owners are swimming; "bloodletting therapy" for the host in an emergency; Pull the drunk out of the dining table and help him to the bed; When the owner wants to commit suicide because of depression, take away and hide his equipment; Assist the host to get on and off guests with mobility difficulties; Even when something happens in the master's career, he will come forward to help as much as possible.