Annual work summary of the director of nursing department

The director of nursing department should constantly sum up and improve in his work, and at the same time correct the shortcomings in his work. The following is the Annual Work Summary of the Director of Nursing Department compiled by me for your reference only. Welcome to reading.

Annual Work Summary (1) Under the leadership of the nursing department, under the professional guidance of the head nurse, under the supervision of various quality control teams, and with the cooperation of Qi Xin, a general nurse, the director of the nursing department has been busy for a year and successfully completed the work plan at the beginning of the year. The annual work report of our department is summarized as follows:

First, grow up at work.

Looking back on the past year, the busy figures of nurses and sisters are shaking in front of their eyes from time to time, and they want to say too much. I know it is not appropriate to write a summary in a concise way, and it is not appropriate to mix personal feelings, but at this moment, I still want to show the leaders the real performance of everyone, especially the growth process of young nurses.

1. Work attitude: The average age of nurses and shift nurses in our department is xx-xx, and their working time is basically xx years. They are young and junior. The oldest day nurse, Sister X, is xx years old, and there is only one nurse in charge, so the echelon construction can't keep up and the intermediate strength is insufficient. The task of bringing the old and the new must be undertaken by the only nurse in charge and my head nurse. The head nurse is called the manager in Hong Kong and the housekeeper in the Mainland. Even if the door lock was broken and the toilet was blocked, she called the head nurse to solve the problem. These routine work takes up more than half of the time, plus the quality control work of Corey and the hospital, there is really not much time to bring new people. Most of them use bedside shift time and ward round time to ask questions to new nurses, and then do some appropriate expansion and explain some professional knowledge. Our qualified nurses have contributed to other levels of training and nursing teaching. Fortunately, nurses have a positive working attitude and a strong desire to learn, and never care about personal gains and losses. The little sisters cooperated tacitly. As long as the job requires, there are no conditions, whether it is business studies in Corey or college, to ensure that they will arrive as soon as they receive the notice. Be able to correctly understand and accept the criticism and correction of superior leaders.

Nurses' working attitude is also reflected in obedience to distribution. In April this year, during the 100-day national security inspection, the most serious illness occurred in our department. In order to support ICU work, the best nurses in our department are seconded to ICU to support the work of brother departments. The mobile ward was established, and in less than a month, two nurses came to our department. At the same time, another head nurse was transferred to orthopedics, and there was another person in our department, so we couldn't be on duty independently! The shortage of manpower can be imagined, but our nurses have no complaints, taking the deployment of superior personnel as their mission, and they have done it: the enemy is at present, and the overall situation is the most important! All staff have given up their rest time, and those who work overtime can complete the work tasks of this shift. During this period, the most serious patients in the A-stream ward were transferred to our ward after the A-stream was ruled out, and they were seriously ill one after another. Angels are tired and haggard, and sometimes night nurses work 16 hours to get home safely from work! I am always ready: whenever young nurses encounter technical problems, whenever they receive a call for help, they will go to the department immediately.

This year, our hospital implemented the paid vacation system, which is good news for employees, but it is a problem for department managers. In addition to annual leave, there are three people in our department taking wedding leave this year, plus sick leave, seconded personnel and newcomers who can't be on duty independently. Let me make a preliminary statistics: it is equivalent to one and a half people have been resting in a year, but our patients have increased by more than xxx compared with last year. The workload can be imagined! In the second half of this year, when our new ward was renovated and moved, the director was not there. I'm really afraid that Corey will make a mistake in an extraordinary period-how to move this house is a big brain hole! In those days, I couldn't sleep every day, sleeping like an open eye. Our nurse is really cute. During the two days of moving, I went to various departments: seeing things, moving things, following cars, putting things away and being on duty. Just like their own family moving, they don't ask for leave when they are sick, and insist on going to work for fear that I will get angry in a hurry, so that all our patients can arrive at the new ward safely.

Thank you for your efforts. There has not been an accident or complaint in the past year, which is very valuable for a large department with many serious illnesses and rapid patient turnover!

2, three basics and three strictness: When it comes to this topic, the mood is always very complicated. Everyone actively participated in theoretical study and technical examination organized by hospitals, nursing departments and departments. It's just that every time I greet the examination, I look at the helpless eyes of the children, as if my nerves are going to collapse, which makes me the head nurse particularly distressed! They are all afraid of affecting the acceptance and performance of hospitals and departments. Every time I see them like this, I comfort them: what to do is a matter of our ability, and no matter how hard we try. As long as we try our best, the leaders will understand and won't blame you. Paying so much attention to inspection shows that we are serious and responsible for the hospital. Relax, we are the seven fairies! But to tell the truth: as far as technical operation is concerned, the nurses are doing well, but as far as theoretical knowledge and the ability to meet the examination are concerned, young nurses are definitely not dominant. I am really not sure! However, after this year's efforts, everyone's progress is still obvious: in the first quarter of the theoretical examination, four people failed; Now, one and a half years failed the theoretical examination, and the passing rate is still improving; And this year, four nurses in our department were selected by the hospital assessment team to teach nurses in the hospital, which gave great encouragement to young nurses! As for the training times of "three basics and three strictness", I think the accurate figures are definitely false, and they are counted according to the plan at the beginning of the year. I think our training is going on anytime and anywhere, and it is impossible to count them. "One-on-one" make-up classes are also common, so I don't count this number. I don't think it has any practical significance.

3. Understand the content of the core system in practice: Many new nurses don't understand the meaning of "system" and only stay at the level of rote memorization. I don't know its binding function and guiding function, but I just master it mechanically. This year, I changed my way. The content of administrative rounds is mainly to check the implementation of the core system in my work. Then explain the problem and learn to use it. This way has changed the way of thinking of nurses. After the three booklets of "Standards and Norms of Nursing Work in xx Province" were issued this year, the newly added contents, such as "wristband identification system", were understood while practicing, which increased the interest of the work.

Second, enhance legal awareness.

Nursing risk management is an important part of nursing management. We have spent a lot of energy and time in this regard this year. Because there are many new nurses, I am most afraid of the situation that "newborn calves are not afraid of tigers". In order to cultivate strict work habits for them, members of the quality control team strengthened quality control, nip in the bud, and implemented the rectification measures of "rewarding the excellent and punishing the poor". Those who make mistakes and fail the exam will be disqualified from selecting excellent nurses. In view of the practical experience of department management and my participation in the quality control of hospital form group, I wrote two papers on nursing medical record writing this year: xxxx has been published in the national core journal, and xxx has been recommended to the academic paper center of local medical association. In this paper, I mentioned some problems that were not mentioned in the writing standard. If I can get the approval of my colleagues, it will be an innovation and gain in this respect in the past year. Nursing medical record is an important legal document, which is related to the result of proof. "Pressure sore" itself is a nursing defect. How to prevent and treat it? As the leader of the "pressure sore" management team, I contacted the relevant departments of internal and surgical departments in time, and the leaders of the nursing department also invested a lot of energy in this area, which made our nursing concept in this area constantly updated and methods increased, and achieved good results. Over the past year, there has been no case of pressure sore in our department, which came in from the hospital. Through careful nursing, it has also improved. This is a rare achievement for a large department with so many bedridden patients like us!

Only with specific norms and requirements can nurses have guidelines. Only when nurses know what is right can they make fewer mistakes and not make mistakes! It sounds like nonsense, but it is my experience and summary in the past year. Our nurses lack legal knowledge, so they lack legal awareness. Therefore, "learning" is very necessary. Hold a branch once a month to analyze the existing problems and hidden dangers, which greatly improves the legal awareness of nurses. They often feel suddenly enlightened: alas, if this happens, the consequences will be so serious! The spirit of prudence and independence has increased, and the children have grown up. Over the past year, our department has not had a dispute or an appeal, which is really gratifying!

Thirdly, humanistic care is reflected in the works.

The satisfaction rate of patients exists in the process of nurse-patient communication to a great extent. Many nurse-patient disputes emphasize an attitude problem. Professional emotion requires us to "empathize". We put this work into the work of "health education". When explaining health knowledge to patients and their families, we should pay attention to "people-oriented", communicate in many ways and pay attention to effect evaluation. Only when the effect is achieved can patients feel your sincerity and gain their cooperation and trust. Over the past year, the coverage rate of health education has been 100%, and the effect is satisfactory. Nurse-patient communication is good, humanistic care is reflected in the work, and the ward is always filled with a harmonious atmosphere. Home for civil servants:

Fourth, ward management

I think there are relatively many problems in this respect. Because in the nurse's mind, ward management is the head nurse's job, which has little to do with himself and ignores this responsibility. So once the head nurse is away on holidays and weekends, the ward is particularly messy. The newly promulgated "Standards and Norms of Nursing Work in xx Province" clearly points out that the handover and successor * * * patrol the ward to be clean, quiet and safe! This tells nurses that nurses' participation in ward management is the content and requirement of the handover system. This work will be put forward as the focus of next year's work in the plan, and specific work requirements will be put forward for nurses.

20xx years, with our sweat, bearing our harvest will leave us. Over the past year, we have made some achievements, which are inseparable from the leadership and guidance of the nursing department. We still have many shortcomings, but we are not proud or discouraged. Everyone is already planning a work plan for the coming year. In 20xx, we will take our nursing work to a new level with better working conditions, higher working enthusiasm and more reasonable working scheme!

Summary of the annual work of the director of nursing department (II) As the director of nursing department and a glorious party member, I pay special attention to my honesty and self-discipline. I put hardship before enjoyment, insisted on working despite illness, and personally led the head nurse and the head nurse to check each position; Doctor. Learning and Education Network strives to improve ideological understanding, actively participates in the construction of nursing branches, and develops the echelon of young party member. At present, the party member team in xx has grown to more than xx people, mainly young clinical backbones, which makes the nursing branches show positive vitality and vigor.

The smooth development of nursing work and the improvement of nursing level are the results of the correct decision of leaders headed by Dean Shi and the joint efforts of grassroots nursing staff at all levels. Next year, the nursing department will set up its own academic journal. Medical education network improves the academic level of nursing, gives full play to the advantages of traditional Chinese medicine and integrated traditional Chinese and western medicine, and strives to make our hospital's nursing quality obtain international certification.

? ? First, create departmental culture and build team spirit.

Actively responding to the call of "building hospital culture and establishing team spirit", the department insisted on organizing medical staff to learn medical laws and regulations, hospital rules and regulations, accept various medical ethics education such as loving their posts and being dedicated, and recorded discussions. Adhere to the concept of patient-centered and quality-centered nursing service, adapt to the new situation of health reform and social development, actively participate in various political activities, take serving the people and contributing to society as the purpose, take patient satisfaction as the standard, and serve the people wholeheartedly. Actively participate in various social welfare activities and do practical things for the people. Organize "science, technology, culture and health" activities to go to the countryside, free clinic, medical delivery, physical examination, donation, etc. For Hanshou people, there are still many people who donate blood many times. Love contributes to society and adds luster to the department.

Second, take patients as the center and strive for first-class quality service.

In daily work, nurses always keep in mind the service tenet of "patient-centered", put themselves in the patient's shoes and start from the perspective of "if I am a patient". Actively carry out the "one-on-one full service" planned at the beginning of the year, receive every surgical patient well, provide good service and care for every patient. When patients enter the operating room, nurses warmly greet them at the door of the operating room, introduce themselves, do a good job of appeasement, strengthen communication with patients, reduce patients' fear of unfamiliar environment and enhance patients' confidence in surgical treatment. Head nurses often ask colleagues about their work skills, attitudes and patients' requirements, attach importance to patients' opinions and suggestions and solve them in time.

Third, standardize holistic nursing and strive for first-class management

Good management is the basis and premise of quality service. In order to make the management more standardized and professional, we insist on planning every week and summarizing every month. Establish and improve the service object, and consciously accept the supervision of the illness and society. Carry out holistic nursing, give full play to the subjective initiative of responsible nurses, especially strengthen intraoperative nursing, postoperative guidance, implementation of nursing measures and satisfaction survey of nurses in operating room, thus greatly enhancing nurses' sense of responsibility. In order to make holistic nursing more perfect, our department organized all nurses to learn the relevant knowledge of holistic nursing and new theories such as humanized nursing, evidence-based nursing and comfortable nursing. Strict implementation of the check system and nursing operation procedures, no mistakes and accidents. Strictly implement, manage and monitor disinfection, sterilization and isolation measures. Pay close attention to the aseptic technical operation of nursing staff and inject one person, one needle, one tube and one towel. Strict management of disposable medical supplies, disposable sterile syringes, blood transfusions, infusion sets, etc. Disinfect, destroy and burn after use.

Fourth, improve the quality of nurses and cultivate first-class talents.

With the continuous progress and development of society, we deeply realize that comprehensively improving the comprehensive quality of nursing staff is an important link in the development of departments. Strive to cultivate a team with high cultural quality, good professional ethics and excellent professional skills. First of all, through continuous learning, improve the theoretical level of nursing specialty, so as to carry out business study every month, conduct operation assessment and "three basics" theoretical examination every quarter. Moreover, in order to raise their cultural level to a higher level, nurses actively signed up for various self-study and adult exams in their busy schedules, from which everyone's thinking mode, manners, manners and temperament were obviously improved imperceptibly. In the "55,500" organized by the hospital, nurse Zhu Qingping was rated as "excellent nurse in the county". We believe that only by constantly improving the cultural quality, professional ethics and professional skills of all nurses can we better serve and contribute to society.

Verb (abbreviation for verb) job performance

Many major and minor operations have been completed, and many critically ill patients have been rescued. Lobectomy has been carried out in cooperation with cardiothoracic surgery, and new technologies such as laparoscopic ovarian tumor resection and turp have been developed, as well as radio frequency internal fixation of spinal fractures and other difficult operations. * * * received five groups of ophthalmologists in our department for cataract intraocular lens implantation, and all of them were well received. With the improvement of nursing conditions, nursing level and service quality, our department has achieved a "win-win" effect. The economic income of the department ranks among the best, and the nursing quality management has won the first place in the hospital for many times.

Achievements are like the fruits of autumn. Although they are happy, they have all quietly fallen. While tasting success, we should also clearly see the shortcomings: be bold and innovative in management consciousness and persevere; In the aspect of humanized nursing, the visit of surgical patients and health education are still a mere formality; There are still a few comrades who are indifferent to the implementation of rules and regulations; Thesis writing and nursing research are almost absent; Especially in the service attitude and patient satisfaction, it is still obviously insufficient. The demand of patients is the scope of our service, the satisfaction of patients is the standard of our service, the touch of patients is the goal we pursue, and the quality service is endless. We will constantly sum up experience, study hard, make the service more emotional and humanized, and make unremitting efforts for the hospital's service level to a new level.

Summary of the annual work of the director of nursing department (3) 20xx is a historic year for xx Hospital. After more than one year's careful preparation, our hospital moved to the new campus in 20xx 10. In the new historical form, the nursing department closely revolves around the hospital leaders, constantly adjusts the working ideas according to the actual situation of our hospital, and makes some practical plans with reference to the guidance and suggestions of teachers in higher hospitals. Through our joint efforts, we have made some achievements. Of course, there are also shortcomings in the work. The work in the second half of this year is summarized as follows:

First, standardize nurses' behavior and improve service awareness.

Nurses are neatly dressed and dignified. Put on your badge and hairnet and go into battle lightly. Unitary activities, touching service and smiling service were carried out, which improved everyone's sense of service and ownership, and improved patients' satisfaction to varying degrees.

Second, comprehensively improve the quality of nurses.

In view of the problem of younger nursing team, we should attach great importance to the quality education of nurses. All staff learn and assess basic nursing knowledge from scratch. Every nurse buys a book on basic nursing. The basic knowledge of nursing is tested once in May. Chapter X before the X-month exam, Chapter X of the X-month exam, and the last chapters of the X-month exam. Excellent personnel in each exam will be rewarded, and those who fail will make up the exam.

So that everyone has systematically mastered the basic nursing knowledge and achieved good results. In terms of technical operation, oxygen inhalation, sputum aspiration, closed intravenous infusion, ECG monitoring and simple breathing airbag were trained and assessed. Through the improvement of everyone's operation technology, the rescue skills of clinical nurses have been greatly improved. Nurses never dare to participate in the rescue of patients, never use instruments, and can follow the rescue procedures in an orderly manner.

Thirdly, standardize nursing documents.

Further standardize the writing of nursing documents, organize head nurses to study and discuss, standardize the writing details, conduct spot checks on the link medical records and terminal medical records of the nursing department every month, organize head nurses to conduct a comprehensive inspection on the terminal medical records of the undergraduate department every month, and correct them in time when problems are found, so as to continuously improve the writing level of nurses and ensure the scientific, complete and true medical records.

New nursing documents such as nursing record sheet for critically ill patients, nursing evaluation sheet for newly admitted patients, handover sheet for surgical patients, handover sheet for patients transferred to other departments, safety checklist for surgical patients, bedside observation sheet for first-class nursing, ECG monitoring record sheet, etc. were newly formulated, which increased the contents of nursing writing, improved everyone's legal awareness and improved the quality of medical records.

Fourth, improve the management level of head nurses.

In view of the problem that the head nurses in our hospital are all new head nurses this year and lack management experience. Invite the director of the nursing department of xx People's Hospital to train us in nursing management skills and lead the head nurse to visit and study in Jining People's Hospital. Our hospital also trained head nurses in management. The nursing department holds a meeting of xxx head nurses every Friday to summarize the implementation of this week's work content, solve problems in time and arrange the work content for next week. The nursing department goes down to the department according to the head nurse's needs, understands the contents of the department, gives suggestions to the head nurse according to the actual situation of the department, and makes a good staff of the head nurse.

Fifth, do a good job in nursing human resources management.

In view of the actual situation in our hospital, there is a serious shortage of nursing staff, more new nurses and more marriage and childbirth leave. In order to ensure the smooth progress of clinical work, the nursing department contacted the personnel department and the dean many times and recruited nurses in X month, and * * * recruited X new nurses. And conduct strict assessment and pre-job training for new nurses. And personnel adjustments have been made many times. All departments work in an orderly way.

Six, improve the system, standardize the department folder.

The nursing department has revised the nursing core system successively, including the post responsibilities of nurses, nursing management system, clinical nursing management system, operating room management system, nursing workflow, emergency plans and processes of various departments, etc. Enrich the contents of folders in various departments to prepare for applying for secondary hospitals.

Seven, strengthen quality management, reflect the continuous improvement of nursing quality.

The nursing department systematically checks the nursing quality of the whole hospital every month, and summarizes and analyzes the inspection results. Two excellent departments are selected every month, and the excellent department award is X yuan. In view of the problems found in the inspection, the reasons were analyzed at the head nurse's meeting and corrective measures were put forward. Last week's question will be the focus of next week's inspection.