Sales briefing personal work summary [5]

To do a good job in sales, we must learn to reflect on our own shortcomings. Let's briefly summarize your work! Do you know how to write an excellent year-end summary of sales? Here are five personal work summaries about sales that I brought to you _ Sales Annual Work Summary Report. I hope you like it.

Sales Briefing Personal Work Summary Part I

I have been in the company for almost a year. Looking back on this year's work, with the support and help of leaders and colleagues, I basically integrated into the big family of the company and did my job well according to the requirements and assigned tasks of the company's superiors. Through one year's study and work, I have gained new methods, skills and experience in my work mode, and I have also made great changes in my work style.

First of all, ideologically, under any circumstances, being competent for this job is my basic premise. No matter when and where, I will follow the creed of being strict with the law and abide by it seriously. In addition, love and dedication is the key to do your job well. Do every little thing well, grasp every minute, start from me, start from small things, and start from now on to make every day different.

This year, my post was mainly in the _ _ mobile phone area. I know that only positive actions can bring fruitful results. In order to do a good job in mobile phone sales, I earnestly do every task assigned to me by the leaders. _ _ The mobile phone area directly faces customers. To do this job well, you not only need to be familiar with the relevant knowledge and fluent eloquence of each mobile phone product, but also need to have a good attitude, be patient, caring and careful, treat every customer seriously, and be serious and responsible for their requirements no matter where he comes from or in what position, and do your best to make the greatest contribution to them. I'm full of confidence in my job now, and I'm not as lost as I was when I first came here. Customers patiently explain to customers when they are young, and choose the mobile phone they need according to different customers to meet customers; When there are many customers, do a good job of taking care of each customer. Every link can't be relaxed. Let customers feel my sincerity while waiting, be familiar with business constantly, improve service efficiency, and let customers know that we are also in a hurry. Distribute some mobile phone publicity pages to guide them to the _ _ experience area, so that they can experience and compare their favorite models on their own in their busy time. Every time I return to a new model, I will use other time to learn about the functions and parameters of these new mobile phones, so that I can directly introduce these mobile phones to users when I face customers, so as to continuously improve my business ability. After the renovation of the hall, the mobile phone counter is located in the middle of the hall, and customers will drop in and look at their mobile phones while waiting for the call, so that I can recommend them to customers. Because I have to take care of the distribution of gifts, I have more things to be responsible for and take the initiative, but sometimes I feel anxious because I am busy and can't take care of other customers. But I believe that as long as my business is more skilled and fluent, I can improve my work efficiency faster and take care of more customers.

Because I feel that my burden is heavy and my knowledge and ability are still limited, I have never dared to treat it lightly. I have been studying, learning from books, learning from leaders around me and learning from colleagues. So I feel like I'm making progress. Through continuous study and accumulation, we can calmly deal with all kinds of problems in daily work, ensure the normal work of this post, treat work tasks with a correct attitude, love our jobs, earnestly implement them in practical work, actively improve our own quality, and strive for the initiative in work, so as to have a strong sense of professionalism and responsibility and strive to improve work efficiency and quality.

Effective teamwork can also improve work efficiency. To this end, I not only work hard by myself, but also get along well with my colleagues. In addition to learning from each other at work, learn from each other's strengths and apply what they have learned. After a year's work, I constantly enrich my study, and I often sum up my ideas and gain a lot of experience. I always learn and improve myself. I also constantly sum up myself from it, so that my life and work can be improved better and better, because at work, I will always come into contact with new things, and summing up is also very important. After work, I will constantly recharge my thinking and summary, so that I can have more understanding and sentiment in my business work.

_ _ has become the past. Looking forward to the new year, I will continue to improve my own shortcomings, take the continuous progress of my work as my unremitting pursuit goal, greet the new year with a down-to-earth and diligent attitude, and strive to make my ideological consciousness and work efficiency reach a new level in an all-round way and make more contributions to the company.

Sales Briefing Personal Work Summary Part II

As the saying goes, "It's never too old to learn", which is true. Even though we have taken part in the work, we should not give up learning knowledge. On the contrary, as employees of an enterprise, it is of great benefit to read some books to broaden their horizons and absorb the successful experience of others after their busy work. Smart people are always good at filling their brains with other people's wisdom. The following is a summary of my work this year. I hope I can share it with my friends and give you valuable suggestions.

I. Sales Plan

The basic principle of sales work is to make a sales plan and sell according to the plan. Sales plan management includes not only how to make feasible sales targets, but also the methods to achieve them. Everyone has his own characteristics and methods. The key is to find a set of methods that suit you best.

Second, customer relationship management.

If the customer is well managed, the customer will have sales enthusiasm and will actively cooperate. If customers are not effectively managed, or customer relationship management is rough, the result is that customers' sales enthusiasm cannot be mobilized and sales risks cannot be effectively controlled. Therefore, we must try our best to maintain the customer relationship, pay attention to every detail of the customer, and let the customer feel that you are always by his side.

Third, information feedback.

Information is the life of enterprise decision. Sales people are in the front line of the market, and they know the market trends, the characteristics of consumer demand and the changes of competitors best. This information is fed back to the company in time, which is of great significance to decision-making. On the other hand, the problems existing in sales activities should also be fed back to the company in time so that the management can formulate countermeasures in time. The salesman's work results include two aspects: one is sales volume, and the other is market information. For the development of enterprises, market information is more important. Because the sales volume was yesterday, it has been realized, and what has become a reality cannot be changed; Meaningful market information determines tomorrow's sales performance and tomorrow's market.

Fourth, "sales are no small matter"

"Management is no small matter", and excellent managers are also careful managers. Similarly, "sales are no small matter." Sales should be more cautious and prudent, looking for a win-win rule. Improve in learning, summarizing, practicing, groping and trying.

Sales Briefing Personal Work Summary Chapter III

The first half of the past year was the first time I officially set foot on my job. I am engaged in mobile phone sales. I can't directly observe the customer's behavior and expression. I can only know whether the customer has the intention to buy through simple words, but because I don't have enough work experience, I often don't know which direction to judge how to promote responsible products.

I remember the first time I dialed my mobile phone recklessly and accidentally said something about sales promotion. Soon my mobile phone was hung up. For a moment, I felt that I would still fail. As I expected, I don't know if I should press the number again, hoping for a miracle. It feels like a long time has passed and I haven't achieved anything yet. Under such a blow, I feel that I can't even speak, and I feel that I have reached the limit I can bear. I once had the idea of giving up this job.

It was the encouragement and enlightenment of my colleagues that made me regain my courage. They shared their experiences at work and told me that the present achievements were not smooth sailing from the beginning, and it was through repeated refusal to exercise a strong heart that today's achievements were achieved. After listening to this, I was thinking, what's the difference between me and them? After this hurdle, I may be able to usher in a different situation, so I persisted.

After half a year's work, I have gradually adapted to this kind of work rhythm. Can also face the rejection voice from the mobile phone with a normal heart, and gradually sum up what language should be used to promote their products in the process of work. I can't give up. I can only hope to succeed if I seize the opportunity.

Along the way, I recalled my scenes at work and found that I brought some habits from my life to work, which added a lot of difficulties to my work, especially the carelessness in remembering things, which made me suffer a lot. For example, I took notes on what I should have said when I dialed my mobile phone, but I forgot to put it there as soon as I turned around. I missed some details when I sent and received faxes, and then I hurried to work. This happened several times in the first half of the year, reminding me to pay attention, but I still haven't corrected it at all, but I will learn a lesson from my work in the second half of the year, and I can't complete the tasks in my work with impulse and blood, which has led to many things that I don't think should happen now.

In the first half of the year, I didn't make any achievements in my work because I was uncertain about my goals, but in the second half of the year, I will make a good work plan for myself, complete my goals and improve my shortcomings.

Sales Briefing Personal Work Summary Chapter IV

Unconsciously, the entry time has been patched together for a long time. During this period, I was promoted from real estate consultant to sales manager step by step. I kept learning knowledge and accumulated a lot of experience. At the same time, I also exercised and improved my business ability, which made my life more exciting, joyful and sad, and most importantly, increased my life experience. It can be said that during my stay in Jiuyang, I received a lot of goods and felt a lot.

Here, I am very grateful to every leader and colleague of the company for their help and guidance. Now I can finish my work independently. Now I make the following summary of my current work.

I. Completion of tasks

The actual completion of sales subscription, contract signing, payment collection and commission this year and the comparison of competitors' easy residence.

Second, team management.

1, recruitment interview

I lack careful design and arrangement in the recruitment interview, and sometimes I don't pay attention. I always follow your idea. There is no need to talk too much with the interviewer. It is precisely because I don't pay attention to the application that some excellent personnel are lost and a lot of trouble is added to the personnel department.

2. Team training

There is no planned training, the purpose of training is not clear, there is no systematic preparation before training, the goal of building a team is unclear and general, and the training plan is also general. Therefore, when training, you should train whatever you think and what you think the team lacks. Sometimes there is little training, and sometimes training every day can't achieve the expected results. It not only increases the burden of property consultants, but also affects everyone's mood.

There is no long-term overall arrangement and arrangement for training, and there is no adequate preparation in advance. Not only did I not get exercise, but I also made the whole team flinch. There is no research on the difference training between old property consultants and newcomers, which makes it more difficult for newcomers to learn. Old property consultants also feel that they have paid time but can't get better results.

3. Supervise the work

Many things were arranged in time, but they were not urged and supervised in time, which led to unsatisfactory things and even basically unfinished. For example, property consultants rarely supervise and inspect callers, which leads to unsatisfactory work of property consultants in this regard. Some real estate consultants don't even make an appointment visit to customers for a long time, thus losing the company's rare customer resources.

4. Summarize the study in time.

When I encounter some problems in my work, I seldom sum up my study, let alone teach the team what I have summed up. Sometimes the problem is over, so don't review and summarize it too much, professor. When you meet a problem customer, you always try your best to solve it, but you always ignore the root causes of these problems, so repeated problems keep appearing. How to solve this problem or avoid this problem in the early stage is not summed up and taught by myself.

5. Implementation and enforcement of the company system

For example, some staff are occasionally three to five minutes late, but because they can't stand it, they will not be fined in strict accordance with the company system, which leads to psychological imbalance among other property consultants and brings certain difficulties to management. The reason is that as the person in charge of the sales department, we should first punish them in strict accordance with the company's management system, and we can't bear to turn a blind eye to their punishment, but in fact we are conniving at their behavior, so it is a dereliction of duty for me. The company's most basic management system itself has not been implemented and implemented in place for various reasons, let alone let its own team strictly follow the system requirements.

6. Sensitivity of problems in front-line sales.

Because the front-line sales work is flexible and changeable, it is necessary to formulate corresponding institutional strategies in time according to the actual situation. In this respect, there is a great lack of self-initiative and positive consciousness. I am always used to the leader arranging the work before implementing it, without thinking too much, which makes a lot of work very passive.

7. Communication between teams.

I once worked out a communication plan with the staff seriously, but I forgot it after a period of implementation. For various reasons, the failure to communicate with the team in advance to explain the company's situation led to some minor events, which not only affected the team morale but also affected the normal work. Through this incident, I deeply realized how important it is to communicate in time.

Third, the management of the scene of the case.

1, supervision and grasp of the case field.

When the problem customers appear, I try my best to solve them in time. I often give full and timely guidance to real estate consultants at the meeting place, and at the same time prompt or organize other real estate consultants to give appropriate momentum to create an atmosphere, and often organize real estate consultants to communicate and grasp the key points in the process of talking about customers, so as to improve the transaction rate of some real estate consultants. In particular, new property consultants will give their comments in time, and will also organize other property consultants to participate in time to improve their skills.

2. Customer's handling of case site problems

When customers have problems, they patiently explain and solve the problems, reducing the number of customers who disagree and increasing their trust and recognition of the company.

Fourth, execution.

I am deeply aware that I am procrastinating, and there is always an idea that I will never finish my work until the last moment. Therefore, I can always put off things arranged by my leaders or other things, knowing that my procrastination habit harms others and myself, and I must try my best to get rid of this bad habit of procrastination.

During my time in the company, I know that I have various problems and shortcomings. In the days to come, I will reposition myself, boost my confidence, keep my true colors and rekindle my passion. On the premise of getting rid of my shortcomings, I will study hard and improve my ability in all aspects, and make the following work plan.

1. First of all, we should not only adjust our personal mentality, but also share weal and woe with the company and the team in any difficult situation. Use your good attitude to influence people around you and the team of the company.

2. Secondly, it is necessary to formulate detailed team management objectives and implementation plans in view of the shortcomings of individual team management.

3. Learn the skills of recruitment interview, attach importance to every recruitment interview, design an interview plan before each interview, and attract and retain outstanding talents for the company as much as possible.

In training, we should make a detailed training policy and outline. At the end of each month, we should make a detailed training plan for the next month according to the actual situation, and make a training plan for the difference between newcomers and the elderly. And try to strictly follow the training plan. Implement the daily management system of the project department and strictly abide by the management system. Whoever violates the company's principles will be treated equally and will not be tolerated. Remember that "management is strict love".

5. Lack of communication with yourself. Communicate effectively with property consultants twice a week. Understand and master the mentality and dynamics of real estate consultants in time.

6, about the supervision and supervision work before the Spring Festival to form a system, there are rewards and punishments.

7. For the problem of insufficient execution, formulate reward and punishment measures for insufficient execution, and strive to complete everything with high quality in the first time. As for procrastination, I will start to exercise from work every day, and I am required to go to the project department 20 minutes in advance every day to formulate punishment measures, which will be supervised by the secretary.

It is said that the company is your second home. Since it is home, no one has any reason not to love your home. In this family, I have always been loyal and reliable, willing to contribute, loyal to my duties, focusing on the interests of the company, not abusing power for personal gain, daring to manage, doing my best, doing my duty, being fair, just and equal, broad-minded, tolerant and kind, and appointing people on their merits. Positive, enthusiastic and full of energy.

Infect your subordinates with your enthusiasm and care about their work and life. Of course, no one is perfect, and I also have many shortcomings, such as insufficient execution, sometimes too gentle personality, lack of team management experience, and lack of communication with subordinates, which have brought certain troubles to my work. As a sales manager, if I want to have a better development, these shortcomings and deficiencies need to be overcome and solved one by one. I believe these problems can be well solved.

I am full of expectation and confidence in the future. I believe that under the constant criticism and guidance of the company leaders, I will make faster progress and become more mature.

Sales Briefing Personal Work Summary Chapter 5

In the past year, with the correct leadership of the general manager and the close cooperation of other departments, the sales department basically completed the task in 2008. The work of this department has gradually matured.

This year, our specific work is as follows:

I. External sales and reception work

First of all, after a year of running-in and development, the sales department has gradually matured its own sales work and expanded its own market. Pushing the business hotel into the tourism market in an all-round way has improved the visibility of the hotel and strived to create maximum economic benefits for the hotel.

According to the work plan at the beginning of the year, earnestly implement each item. In 2008, the sales department focused on personal business and conference sales. Due to the limitation of the hotel's geographical location, the occupancy rate of individual businesses is low. The rental rate of single business in the sales department in the whole year is: we increased the sales of business guests, visited important companies to sign business agreements, formulated different sales plans according to different seasons, and paid targeted visits to customers. For example, in the tourist season, we had a serious return visit and communication with the travel agency.

From February 65438 to1October 65438, most motorcycles held meetings, and we contacted the dealers in time. Pave the way for the overall sales of hotels in peak season. At ordinary times, when sorting out customer files, we will pay regular classified visits and constantly develop new customers. By the end of the year, 454 agreements had been signed.

In September of _ _, I worked as the sales manager of the hotel. In _ _ _, 10 Hotel was officially listed in Samsung, which provided a bargaining chip for the sales department, and also upgraded the overall level of our hotel to a higher level, which was beneficial to the sales work of the hotel.

With the rapid development of the Internet, the publicity of the Internet not only improves the popularity of the hotel, but also improves the overall occupancy rate of the hotel through network companies. By the end of the year, 54 online booking companies had signed network cooperation agreements. We increase the commission ratio of important network companies, and use their publicity to let more guests know more about business hotels through the network, such as Ctrip, E Long, Hengzhong Zhongwei and other network companies;

At the same time, during this year, we received more than 30 large, medium and small meetings from Zongshen, Jiaolong Hengyun, Kelon Electric, Wei Jun Mengniu Dairy University of Traditional Chinese Medicine, Railway, Universal Travel Agency and other motorcycle companies. For the reception of each meeting, all departments can seriously cooperate with the sales department to successfully complete the reception of the meeting, and the guests have affirmed our work. I sincerely thank the leaders and employees of all departments for their support to our sales department.

Second, internal management.

The hotel has its own website, and the sales department is responsible for maintaining the website and updating the content of the webpage. It expands its influence through online publicity, timely and accurately releases the hotel's dynamics and news, and lets more people know about the hotel. At the same time, we put forward a new hotel website construction scheme, which laid the foundation for the future development of hotel websites.

Third, shortcomings

1, foreign sales need to be strengthened, and now we have relatively few individual customers.

2. The meeting information was not understood in time.

3, sometimes in the reception work is not careful enough, not enough attention to some details, not comprehensive enough to consider the problem.

4. Sometimes the information is not accurate enough due to untimely communication; Affect the overall sales and reception of the hotel. In the future, we should be careful, try to avoid it, communicate in time and reduce work mistakes.

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