Psychology Course Consultant

What are the job contents and skills of a curriculum consultant?

1. Communicate with parents over the phone and face-to-face to explore the actual needs of parents and help them understand The company's services;

2. Conduct assessments for students and formulate realistic learning and progress plans;

3. Assist supervisors to ensure the completion of planned sales and ensure profit margins;

4. Conduct return visits and information feedback to old customers;

5. Develop new markets and add new customers under the guidance of supervisors;

6. Receive visiting customers and help them diagnose learning problems;

7. Introduce Nick Magic Children’s Education courses to customers and design courses that meet customer needs;

8. Help customers understand the company's service model in more detail and encourage them to study in the center;

9. Follow up on the course fee payment process and student learning status;

10 , Complete the monthly course sales tasks and strive to exceed the goals;

11. Other tasks assigned by superiors.

How to become an excellent curriculum consultant

First, let’s talk about the basic qualities that a curriculum consultant should possess

What kind of person is suitable to be a curriculum consultant? I believe this is also a problem that troubles admissions directors. In fact, there are rules for selecting course consultants. As we all know, the most direct purpose of a course consultant is to recruit students. In essence, he is a salesperson. Therefore, the basis for selecting course consultants is to select sales personnel. Excellent sales personnel have two qualities: Essential qualities: empathy and self-motivation.

Empathy requires course consultants to have the ability to think from someone else’s perspective, and furthermore, they should have the ability to think from another’s “heart”. The consulting process is actually the process of dealing with people. As the saying goes, "Everything in the world is knowledgeable, and the understanding of people is the best." The ultimate in consulting is the understanding of people. To achieve this, course consultants must have empathy. A basic quality.

Everything has two sides. What is good from one perspective may be bad from another perspective. Looking at sales from the perspective of consumer psychology, people who buy things should first see the flaws, while people who sell things should first see the advantages of their own things. Everyone has a sense of self-protection.

Therefore, when a good salesperson encounters a buyer’s rejection, he or she will not be anxious because he or she understands that the buyer’s rejection may mean the beginning of a potential purchase; when a course consultant without empathy encounters When this happens, the patient will feel very irritable and anxious, speak incoherently, and try his best to persuade the other party, which will lead to the counselor becoming more and more resistant and ultimately difficult to transform. How to evaluate whether a new course advisor has empathy? In fact, the method is very simple.

The first method is to see if the patient is always talking by himself when communicating with the consultant. If you keep talking to yourself without guiding the counselor to speak, it means that your empathy is weak.

Why? The key to successful sales is to understand the needs of the other party. Only by guiding the consultant to speak can the needs be understood. If the course consultant does not fully understand the needs of the other party, he will chatter endlessly. If the other party "sells" their ideas, it will be easy to scare them away.

The second method is to see if he often interrupts the other person when communicating with others. If you frequently interrupt the other party during communication, it shows that your empathy is weak. A person who often interrupts other people's speeches shows that he has a strong personality and a strong subjective consciousness. When he encounters objections from others, he often cannot accept them mentally and feels that his self-esteem has been hit. He does not understand that rejection is actually a part of human nature. A knee-jerk reaction, not exactly confrontation, and ending up in an argument with the other person.

The third method is to see if they care about small things with others.

We say that the ultimate in sales is human kindness. If a course consultant often harps on small things with colleagues, it means that he is not good at thinking about others. When encountering problems, he first thinks of his own interests and is unable to put himself in others' shoes.

Sales rejection is actually not scary. But the terrible thing is to be rejected without knowing the real reason. A course consultant who only focuses on his own interests can never really understand the reason for the consultant's rejection.

The fourth method is to test their misunderstood attitude. If he can explain things calmly or in a stable mood when he is misunderstood, it means he has good empathy. As the saying goes, "It's not that people with big mouths eat more, but people with longer lives eat more"! Sales starts with rejection. If a person is rejected by others for a long time, he will slowly lose confidence and thus lose confidence in his work. This requires course consultants to maintain a good mentality, "better than not arrogant, failure is not discouraged." , always remember this saying.

Have you ever worked as a course consultant?

The job of a course consultant is quite good. This profession requires team spirit, professionalism and professional ethics; it requires enterprising spirit, Strong sense of responsibility and ability to withstand pressure;

The main job content is to provide professional course system explanations to consulting customers, develop personalized and professional learning courses according to customer needs, and ultimately achieve course sales.

Courses must also be reasonably arranged according to the actual situation of the students to achieve the expected learning goals of the students. Learning consultants will visit once a week face-to-face and over the phone to understand and track students’ class status, and have weekly phone conversations to create learning opportunities and supervise students’ learning.

(3) Extended reading for psychology course consultant:

Curriculum consultant job description:

1. Responsible for course promotion and providing professional course system to customers Explain;

2. Design a professional and personalized course system for customers that meets their needs, and facilitate signing of contracts to start learning courses;

3. Complete work plans and monthly course sales on time Tasks include maintaining potential customers and student databases;

4. Follow up on the course fee payment process, establish a good relationship with students, and help students complete their learning goals.

5. Regularly participate in meetings and trainings, complete sales daily reports, contract modifications and other tasks.

How to be a good course consultant (curriculum consultant)?

Be sincere and dedicated, and use all formal professional knowledge to answer every inquiry

Interview I am a course consultant at a training institution. During the interview, the interviewer asked me questions and did a scenario simulation. In fact, I also know that the course consultant is sales

I don’t know what kind of personality you have. It's best to start based on your own personality. If you like sales, then you can wait for the company to notify you. If you are interviewing in this industry because you don’t know what kind of job to look for, then I suggest you re-plan yourself. Otherwise you will regret it later.

Why is it so difficult to recruit course consultants?

There are three reasons: Come

1. The turnover of personnel in education and training institutions is high, especially for course consultants, new recruits If people do not have systematic training and work confidence, they will be tempted to quit when faced with low base salary and high performance goals.

Notes:

1. Course consultants must clarify their daily telephone consultation goals and invitation goals. After having clear goals, they must be down-to-earth and do the present. Excellent tutors are excellent psychologists. To put it bluntly, they observe people's behavior, understand needs, and prescribe appropriate medicines.

2. What parents say may not be true, so don’t take it seriously. Some course consultants can ask parents to swipe their cards or pay deposits in 3 minutes. Some have dry mouths and finally take *** and leave. people! Psychology is important, and being able to ask questions is also important.

How to be a good course consultant

Hello, I am happy to answer your question about how to be a good course consultant.

The main thing is to understand what is the main content of your course? Course schedule. What are the advantages of the course? How to solve problems for your customers by taking your course. What can customers get? I hope you can help and forget to adopt it.

What does a course consultant generally do?

A course consultant is a course salesperson who provides professional course system explanations to consulting customers and develops personalized and professional learning courses according to customer needs. , and finally achieved course sales.

Arrange courses reasonably according to the actual situation of students to achieve their expected learning goals. Learning consultants will visit once a week face-to-face and over the phone to understand and track students’ class status, and have weekly phone conversations to create learning opportunities and supervise students’ learning.

Consultants are professionals who use professional knowledge, skills and experience to help individuals or organizations solve problems or provide solutions through consulting techniques and methods. For example, psychological counselors, job search counselors, management consultants, marketing consultants, strategic consultants, etc.

Curriculum consultants generally appear in the education industry. The computer technology company you are interviewing for should be a consultant.

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Knowledge requirements: Generally, a master's degree or above is required. In terms of knowledge structure, students should have professional knowledge in psychology, economics, sociology and management.

Skill requirements: Undoubtedly, communication skills are the first priority; problem analysis, problem-solving abilities, information application abilities, interpersonal skills and own sensitivity are all what consultants should possess.

Experience requirements: You need to have a comprehensive grasp of all walks of life and mobilize all your knowledge reserves between questions and answers; experience in related work; proficiency in various assessment tools and methods. Provide guidance based on the consultant's needs.