What does the elevator customer service need to do and how to use the elevator safely?

1. Elevator customs service agencies shall strengthen the publicity of elevator passengers' safety knowledge.

With the rapid development of economy, the number of elevators as people's means of transportation has increased exponentially. However, people are often trapped in elevators, which puts higher demands on elevator maintenance personnel. At the same time, as inspection agencies, news media and rescue departments, we should strengthen the publicity of elevator safety knowledge and passenger self-protection. When the elevator is trapped, no department or individual may forcibly crack the elevator before the elevator maintenance personnel arrive at the scene within the specified time. Forcibly cracking the elevator will only lead to public insecurity, which is an act of damaging public property and has a negative impact on elevator manufacturers, maintenance and users.

Specification for safe use of elevators:

1. Go through the entrance and exit quickly and don't stop.

Professionals remind that at the exit of escalators or moving sidewalks, passengers should lift their feet, step out quickly along the trend of stepping movement, cross the comb plate and land on the front plate to prevent tripping or shoes from being caught.

In addition, the luggage items carried by passengers, such as bags and handbags, should be lifted vigorously (the moving sidewalk can be put in the trolley) and the pets should be hugged. Don't stay at the exit of escalators or moving sidewalks, so as not to affect the passage of other passengers.

2. Stand in the middle of the steps with your feet.

Where should passengers stand on the steps when taking the escalator? Professionals say that their feet are standing in the middle of the steps. When stepping on the horizontal running section of the escalator steps at the entrance, pay attention to keep your feet away from the edge of the steps and stand in the middle of the steps. If there is a yellow warning line, please stand in the yellow safety warning box.

Remember, don't step on the junction of two steps, so as not to fall down because of the height difference between the front and rear steps when the steps run to the inclined section. When riding an escalator or moving sidewalk, please don't touch your shoes or clothes on the apron board or the inner cover board at the lower part of the glass or metal fence, so as to avoid personal injury caused by hanging and dragging during the stepping movement.

3. Correct use of emergency stop button

Professionals remind that in case of sudden emergency (such as passengers falling down or fingers and heels caught), they should immediately call passengers or the personnel on duty at the entrance or middle of the steps, and immediately press the red emergency stop button to stop the escalator or moving sidewalk to avoid further injury. Under normal circumstances, please don't press this button to avoid other passengers falling down due to inertia.