Feasibility Analysis of Insurance Claims Outsourcing

Information technology outsourcing (ITO) and business process outsourcing (BPO)

Information technology outsourcing (ITO) system operation services: processing and integrating bank data, credit card data, various insurance data, insurance claims data, medical/physical examination data, tax data and legal data (including information) system application services: basic technical services such as information engineering and process design, management information system services and remote maintenance: undertaking technology research and development, software development and design, Business process outsourcing services (BPO) such as integration of basic technology or basic management platform or management integration, and internal management services of enterprises: providing various internal management services for customer enterprises, including logistics services, human resources services, wages and benefits services, accounting services, financial centers, data centers and other internal management services, such as providing supply chain management services and other business process services such as technology research and development services, sales wholesale services, after-sales services (after-sales telephone guidance and maintenance services) for customer enterprises, such as In addition, there is a knowledge process outsourcing. They are all service outsourcing based on IT technology. ITO emphasizes technology, involving more costs and services, while BPO emphasizes business process, which solves the problem of business effect and operational benefit. BPO often involves several business principles and often contacts customers, so its significance and influence are more significant. Not only does the IT industry need BPO, but every business of BPO is inseparable from the support of IT business, which leads to the opportunity of IT outsourcing. Domestic outsourcing and offshore (international) outsourcing

Domestic outsourcing means that the outsourcing transferor (outsourcer) and its outsourcing contractor (supplier) come from the same country, and the outsourcing work is completed in China. Offshore (international) outsourcing means that the outsourcing transferor (outsourcer) and its outsourcing contractor (supplier) come from different countries and the outsourcing work is completed internationally. Employer and contractor

Employers, that is, employers, generally come from countries and regions with high labor costs, such as the United States, Western Europe and Japan. Contractors, that is, outsourcing suppliers, come from countries and regions with low labor costs. There are seven major countries in global service outsourcing, namely Ireland in Europe, Czech Republic and China in Asia, India, Philippines, Malaysia and Singapore. According to the forecast of the Ministry of Commerce, the global service outsourcing market will reach 600 billion dollars in 20 10. According to India's estimation, by 20 10, there will be one trillion dollars of ITO and one trillion dollars of BPO in the world. Another analysis said that the global offshore service outsourcing market will maintain a growth rate of more than 20% in the next few years. However, international service outsourcing is still in the initial stage of development. About 70% of the world's largest 65,438+0,000 companies have not outsourced any business processes to low-cost countries. So far, international service outsourcing only accounts for 1%-2% of all business processes. With the further change of business philosophy of multinational companies, offshore outsourcing of non-core business will become a major trend, and the international service outsourcing market has a very broad prospect. It can be predicted that the next 5- 10 years will be the golden age of service outsourcing development in China. Business content of service outsourcing

1, Feasibility Analysis Report on Investment in Service Outsourcing Industry in 20 Cities. The China Municipal Government proposed that by 20 13, the international service outsourcing business will reach 30 billion US dollars, which will increase the employment of 1 10,000 college students, providing unlimited business opportunities for investors to enter this field. At present, in order to undertake the international outsourcing service industry, 20 pilot cities have successively introduced relevant preferential measures and launched intensive investment promotion actions. Launch an investment feasibility analysis report to describe the basic environment of the target city, including legal and policy environment, living environment, traffic environment, information and telecommunications foundation, etc.; Talent environment, including the quality, quantity and cost of talents; Market demand, including local demand and international offshore demand; The needs of service providers, including the needs of multinational and local service providers; Standing on a high place, starting from the overall situation, horizontal comparison and in-depth anatomy will be a bright guiding light for investment. 2. Information technology outsourcing (ITO) software development services, website construction services, commercial due diligence, off-market discussion, supply-demand matching platform, network information services, etc. 3. Business process outsourcing (BPO) registration management services, office rental services, telephone transfer, off-site business secretaries, accounting and tax declaration agents, etc. 4, knowledge process outsourcing (KPO) professional planning services, intellectual property services, professional training services, policies and regulations research, corporate culture construction, human resources planning, etc. 5. Recruitment process outsourcing (RPO) Recruitment process training/consulting, campus recruitment outsourcing, professional project talent recruitment, long-term recruitment function outsourcing, and general agent recruitment. Overseas offshore outsourcing services

Overseas offshore business outsourcing (overseas offshore enterprise service assignment) has been developed in China for nearly 10 years. It has enhanced the image of domestic enterprises, built an international framework and built a bridge for business at home and abroad. The famous overseas offshore businesses mainly include Hong Kong companies, BVI companies, Cayman companies, British companies, American companies, Bermuda companies, Samoan companies, opening offshore account and so on. China's tertiary industry (service industry) economy has entered the international stage!

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Further reading: How to buy insurance, which is good, and teach you how to avoid these "pits" of insurance.