Annual Work Summary of Property Service Center ppt

The annual work summary ppt of the property service center compiled by the work summary channel is for your reference.

Xxxx year is coming to an end. With the correct leadership and strong support of the company's leading group and the joint efforts of all the staff of xxxx Property Service Center, all the tasks assigned by the company were successfully completed. All the staff are conscientious and hard-working, which has promoted the implementation of all the work and successfully completed the annual work target.

Looking back on the coming year, it is a hard and busy year for our xxxx Property Service Center. We have completed the early intervention of xxxx Phase I project; Completed the establishment of service center personnel; According to the company's rules and regulations, combined with their own actual situation to improve the management rules and regulations; Successfully completed the delivery and normal service of xxxx Phase I.. The following is a detailed summary of the work of our XX service center:

Development of early intervention work

In March of XX, the company transferred key personnel from various departments to the xxxx project, and began all the preparatory work before taking over.

(1) Complete the acceptance of xxxx Phase I project, feed back the problems found to the project department, and track the rectification of the problems.

(II) Complete the personnel recruitment of xxxx Property Service Center.

(III) Complete the establishment of xxxx Property Service Center.

(four) to complete the land reclamation work in xxxx community.

Secondly, things worked.

(1) Stay in 146 1 household all year round, including 30 households with facades and residences 143 1 household. Property management fee 1447087.6 yuan, garbage cleaning fee 8120/2.7 yuan, milk box1kloc-0/2650 yuan, fume check valve 45 150 yuan, and decoration deposit 500500 yuan.

(2) transformation. A total of 526 families went through the formalities of examination and approval for decoration throughout the year. 36 households have checked in. 25 cases of illegal decoration were found and 22 cases have been rectified.

(3) In the whole year, we handled the owner's application for repair 1732, and the problems mainly focused on the quality of houses, and handled 3 complaints about the quality of property services.

(4) Handling 23 fixed parking spaces in the community, and collecting temporary parking fees totaling RMB.

Third, department management.

(1) xxxx property service center consists of five departments: security department, cleaning department, engineering department, comprehensive department and property management department. There are 83 employees, including 39 in the security department, 30 in the cleaning department, 9 in the engineering department and 5 in the office.

(2) Improve various rules and regulations and establish internal management mechanism. According to the company's rules and regulations, combined with its own actual situation, the service center has improved the administrative management system, performance appraisal system, new employee induction training system, emergency handling process, post responsibilities of various departments, training teaching plans of various departments and other institutional materials, and at the same time strengthened the assessment, so that all work developed steadily.

(3) Seriously implement the training system to improve the overall quality of employees. First of all, starting with the ideological and political work of the heads of various departments, give full play to the exemplary role of managers, lead all employees to change their concepts and strengthen business training. Throughout the year, centralized training 10 times, group training 22 times, and internal training of each department once a week. The comprehensive quality of employees has been continuously improved;

Fourth, safety management.

(a) the implementation of temporary permit management for decoration personnel entering the community, and the refusal of undocumented personnel to enter the community.

(two) the implementation of release registration management of goods out of the community, effectively control the phenomenon of decoration personnel carrying the owner's goods without permission.

(three) the implementation of charge management of vehicles in and out, and guide the civilized and orderly parking of vehicles. Take the way of "warm reminder" to inform the vehicles that are parked and parked indiscriminately, and control the occurrence of parking and parking.

(four) to implement the division of personnel positions and areas of responsibility, and effectively manage the order at the scene.

(five) the use of electronic patrol equipment, regular inspections of the community.

(6) Handled 2 cases of theft, 1 case of fire 1, 1 case of damage to community public facilities 12, and 2 cases of items found by the owner, which have been returned to the owner.

(7) service.

1. Organize etiquette, courtesy and civilized duty education once a week in the form of regular meeting, standardize the words and deeds in duty, and require the use of civilized service language in the course of duty to ensure that you don't fight back or scold back.