How to solve the complaints of professional counterfeiters?

How to solve the complaints of professional counterfeiters;

The way to deal with being sued by a professional counterfeiter can be to mediate with the other party before the lawsuit, or to participate in the lawsuit. Whether a professional counterfeiter is legal or not needs to be determined according to the actual situation. If professional counterfeiters commit fraud in the name of "counterfeiting", it may constitute an illegal and criminal act. How to deal with being sued by professional counterfeiters?

The way to deal with being sued by a professional counterfeiter is to negotiate with the prosecutor or ask a professional lawyer to respond. According to the relevant laws and regulations, the defendant shall submit the defense within 15 days from the date of receipt. There are five ways to solve consumer disputes, and consumers can choose independently:

1, negotiate with the operator;

2. Request the consumer association for mediation;

3. Complain to the relevant administrative department;

4. According to the arbitration agreement reached with the operator, apply to the agency for arbitration;

5. Bring a lawsuit to the people's court.

Whether the professional counterfeiters are legal;

1, "professional counterfeiters" can keep the moral and legal bottom line in anti-counterfeiting activities, without taking it as a profession, and their actions can play a positive role in maintaining market order and expanding consumer rights and interests;

2. If a "professional counterfeiter" fakes for the purpose of making money, knowing that there is a problem with the goods, deliberately buying them in large quantities, and then demanding compensation from the merchants through counterfeiting, it constitutes a crime of extortion.

To sum up, the legal right of professional counterfeiters to buy fake goods cannot be completely equal to that of ordinary consumers, because the purpose of professional counterfeiters is to make money, so this group may not be able to get compensation for the corresponding inferior goods of merchants, and it is necessary to subdivide the types of goods they buy and then get corresponding compensation.

Legal basis:

Article 55 of the Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests

If an operator with punitive liability commits fraud in providing goods or services, it shall increase the compensation for the losses it has suffered according to the requirements of consumers, and the amount of compensation shall be three times the price of goods purchased or the cost of receiving services; If the amount of additional compensation is less than that of 500 yuan, it shall be 500 yuan. Where there are other provisions in the law, those provisions shall prevail.