Hangzhou 12345 Complaining about Taobao's work?

It doesn't work. Hangzhou 12345 is a bridge and link between the government and the masses, and it is the citizen hotline of Hangzhou Bureau of Letters and Calls. The scope of acceptance of this hotline is aimed at issues related to government functions and government affairs. Taobao's problem belongs to consumers, not to the municipal government, so it won't work. You should call the consumer to complain.