What does a quality manager need to do?

What does a quality manager need to do?

The quality manager varies according to the company's organizational structure. Some may be the company's first person in charge of quality, while others may have a quality manager or supervisor above them. Under normal circumstances, the following needs to be done:

1. Responsible for quality control:

1) Responsible for providing corresponding standards and methods for incoming material inspection/online inspection/finished product inspection to ensure Ensure that quality inspectors clarify inspection requirements;

2) Organize IQC, PQC, QA, testers, and team leaders to inspect products as required to ensure that only qualified products can be submitted to customers;

3) Organize records, reports, labels, review and follow-up of defective products to prevent unintended use of defective products;

4) Responsible for handling customer complaints and proposing necessary resolutions due to quality issues Corrective/preventive measures and follow-up implementation;

5) Assist the technical department in sample confirmation, and assist the production department and purchasing department in the review and assessment of suppliers;

2. Responsible Management of measuring instruments:

1) Responsible for the calibration and management of measuring instruments;

3. Responsible for the maintenance of the quality management system to ensure its continued effectiveness and continuous improvement:

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1) Plan and organize management reviews;

2) Plan and host internal quality system audits, and report the operation of the quality system to the general manager;

3) Organize And publish the quality target evaluation;

4. Responsible for the training of quality inspection personnel to improve their inspection level;

5. Other work assigned by the leader. What aspects does the production supervisor need to do well?

Responsibilities of supervisor position

1. Job Description

Under the leadership of the Production Department, be fully responsible for the production management of network lines.

2. Responsibilities

(1) Production plan management

1. Responsible for the preparation and decomposition of online production plans according to PMC’s delivery requirements;

2. Preparation Detailed trolley production implementation plan shall be clarified and announced 48 hours in advance;

3. Responsible for issuing production construction orders for each shift and tracking the implementation;

4. Timely adjustment of production Implement the plan to meet the requirements of PMC insertion orders;

5. When problems arise with equipment, personnel and other resources, promptly adjust the production implementation plan to meet production needs;

6. When production is delayed, PMC should be notified promptly and a catch-up plan proposed;

7. When PMC needs to use devices within the network cable range for non-network cable production, it should be given priority.

(2) Personnel Management

1. Responsible for the personnel allocation and scheduling of the network line department;

2. Responsible for the calculation of performance wages for network line operators Work;

3. Responsible for the daily attendance management of network line operators;

4. Responsible for the skills training management of network line operators.

(3) Statistics and improvement

1. Responsible for the management of material requisition orders;

2. Responsible for the personal input-output rate of the network part calculation and the calculation of the overall input-output rate;

3. Responsible for the statistics of various bottom lines and the formulation and implementation of improvement plans;

4. Organize personnel to carry out unqualified inspections Analysis and improvement;

5. Responsible for the statistics of non-conforming products and the formulation and implementation of improvement plans;

6. Statistics and management of semi-finished products in the production process;

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7. Responsible for the accounting work of various assessment systems for the network cable part.

(4) Quality Management

1. Responsible for the product quality of the network cable part;

2. Track product quality and release product quality reports every week ;

3. Authority

1. Have the right to make hiring and dismissal suggestions for the squad leader and below in the network line scope;

2. Participate in the hiring and dismissal of management specialists Dismissal;

2. Have the right to directly punish illegal operations and discipline violations;

3. Have the right to reward outstanding operators;

4. The bonuses for various assessments have the right to be directly distributed. I have just been promoted to the head of the quality department. What should I do first?

The most important thing for a quality manager is to understand the customer’s quality requirements and understand what are the key points. You need to deal more with the customer’s quality supervisor, especially the other person’s supervisor level. They will tell you what to pay attention to and make you less worried. Taking a detour, when you understand the critical point of customer requirements, you can train your quality inspection personnel how to operate, and you will be relaxed and the people under you will be relaxed. The product is not inspected, but depends on your quality personnel. Let the operating staff discover problems by themselves and then work together to solve them; I have never been a quality supervisor, but now I need to be a quality supervisor. Now I need to learn those systems and management systems, and how to make some formal forms.

In fact, the form is just a superficial one. What you really need to learn is the quality standards of the industry, international standards, national standards, corporate standards; and how to measure and guarantee, how to judge, how to improve. How to be a quality supervisor

First of all, the goal is clear and quality serves the company's mid- to long-term interests. Therefore, quality goals must be established that are in line with the company's mid- to long-term interests. At every moment, every action of individuals and departments should be in line with the company's mid- to long-term interests.

Secondly, adhere to principles. The so-called principles are my personal understanding of what is qualified and what is unqualified, what can be done and what cannot be done. In the final analysis, it is the quality management system.

Third, coordination and communication. This mainly means that when cross-departmental cooperation is required or when differences arise between departments, they must unify their thinking and let them understand why they are doing it and how they can do it (flexibility). To be a good quality supervisor, this is very important. When doing coordination and communication, grasp the following points: 1. Position lower and approach with a higher attitude (mentality); 2. Vision higher, When discussing and analyzing problems, we should stand at a higher level than the department, that is, try to avoid departmentalism; 3. There should be more methods, and multiple options should be provided for department implementation without violating the principles.

Fourth, treat setbacks and failures correctly. Being a quality supervisor involves dealing more with customer complaints, quality incidents, non-conformities, dissatisfaction from various departments and leaders, etc. At this time, the most important thing is to look at the problem from a development perspective, regard these as problems in progress and opportunities for improvement and maturity, continue to improve, and become more courageous with each setback.

Fifth, cultivate your own influence. Shape your own courage and charm with your distinctive personality and characteristics. Thus, an effect that is not angry but powerful is finally achieved. For example, when I first joined the company, I was just a quality engineer, responsible for handling customer complaints. At that time, the most procrastinating, least efficient, and most untrustworthy department in the company was the technical department. All the department heads in the company complained about them. . So when analyzing and formulating corrective measures, I first asked each department to make a commitment, and then went to each department to track the completion status. At the beginning, the director of the technical department always said that he was very busy and had no time, so I moved a chair to sit next to his desk. He sat, didn't speak, and just watched him busy around until the department's corrective measures were implemented. In this way, over and over again, the technical department was able to automatically complete the corrective measures in time, and throughout the company In other words, there is a very good quality engineer who has taken care of the technical department. Of course, we need to be flexible and adaptable when dealing with specific situations.

If you are a good hardware quality supervisor

Hardware quality inspector job content:

1. Responsible for incoming material quality inspection IQC, finished product quality inspection OQC, real-time discovery problems, feedback problems, and implement corrective, preventive and continuous improvement measures;

2. Responsible for the quality supervision, audit, liability determination and quality penalties of outsourced assembly plants;

3. Responsible for the assessment and approval of major suppliers; and quality control of raw material suppliers, assisting the procurement department in coordinating and handling exceptions.

4. Quality inspection and management of incoming production raw materials, process inspection, shipment inspection, quality analysis, exception handling, etc.

5. Be familiar with ISO9001/ISO14001/3C certification, prepare program files and quality management manuals, and conduct third-party audits.

6. Proficient in using the seven quality control techniques to inspect device operation and maintenance, and formulate product experience standards and operating instructions.

7. Product quality work report, operator quality management training, quality management assessment standard formulation and implementation

Job requirements:

1. Familiar with electronic components, PCBA, plastic parts and hardware;

2. Have the ability to independently analyze quality problems, solve quality problems, write quality reports, analyze defects and handle sudden quality abnormalities;

3 , Familiar with IQC/QC/QA and other quality management positions and corresponding work process responsibilities.

4. More than 2 years of experience in quality management of watches or communication products;

5. Familiar with ISO9001 and ISO14001 system management, with the ability to establish systems or organize external audits.

6. Proficient in OFFICE software and fluent in writing. How to be a good quality supervisor in Baidu

1. You must have certain management capabilities, for example, you must manage the quality inspectors under your opponent and form a combative team

2. Quality control You must be familiar with the basic skills of inspection. You must be familiar with sampling plans, instrument usage, and testing procedures. Otherwise, how can you lead a team? Of course, you also need to be familiar with data analysis tools, and you need to understand the basic requirements of the quality system.

3. You must learn to work strategically. Quality control can easily cause disputes. The production department has to ship goods. When quality control finds that the goods are unqualified, if you let them go without showing any sign, you will be derelict in your duty. If you Adhering to principles will cause conflicts, and you will need to think of ways to deal with them.

Fourth, you must know how to communicate with horizontal departments. When it comes to interfaces, you must pass them in writing and ask the other party for confirmation. For example, in production and development, we often need to cooperate with the development department to do some product trial production or raw material testing and verification. Any problems found must be confirmed by the other department.

5. Develop rigorous work habits. For example, personal work logs are essential because you have to face a large number of problems. Do you raise them? Do the relevant departments improve and improve the results? No matter what, you have to record it. Otherwise, if something goes wrong, people will say you didn't notice it and you were derelict in your duty.

Quality control work is very hard, but it is also very training. Do it well. I hope it can help you. How to be a good supervisor of the quality department

Personal insights: To do a good job in quality management, you must have a deep foundation!

1. You must be able to formulate work goals and assessment plans, and Decompose it to everyone in the quality department;

2. Be able to formulate work plans;

3. Have strong execution ability;

4. Have strong Communication and coordination skills;

5. Have rich management knowledge;

6. Have a deep understanding of the quality management process;

7. Have a strong understanding of quality management Have a deeper understanding of the tools! What do you need to do first to make a good speech?

To make a good speech or impromptu speech, you mainly rely on good language skills, but also supplemented by beautiful speech posture. Stance refers to appearance, posture, expression, movements, etc. It includes standing and sitting, eyes, gestures, body movements, steps, etc. Speaking is a sound language that gives people an auditory image; acting is a silent language that gives people a visual image. As the saying goes: "Flowers are good with green leaves to support them." If spoken language is a red flower, silent language is a green leaf. Just "speaking" without "acting", or just "acting" without "speaking", does not constitute a speech. Only the combination of movement and stillness, and the organic integration of the two, can form a complete speech form. Only when voice, color, posture and emotion complement each other can it be called a superior speech. Yes. The speaker's demeanor, appearance, and demeanor should leave the best "first impression" on the audience. The psychological theory "halo effect" believes that the first impression a person makes on others is often the basis for people to judge him. If you see a person who is neatly dressed, well-fitted, and has a natural expression, you will think that this person is careful and organized, and then you will think that this person must be responsible, and you will inevitably have an initial favorable feeling in your heart. Feel, and also think that other people have such and such abilities. If the initial image of a person to you is that he is disheveled and swearing, you will definitely conclude that he lacks moral values, and you will even think of other shortcomings of this person. Once, psychologist Shelley selected sixty-eight volunteers to participate in an experiment at the University of Mosalis. The appearance, eloquence and ability to understand and judge things of these candidates were all faultless, but their appearance and demeanor were not. Big difference. Sixty-eight people asked four strangers for their opinions in order to get their support. The results show that a person with a personable demeanor is naturally more likely to win than an opponent with mediocre appearance. When giving a speech on stage, your appearance should not be slovenly or dirty, but should be neat, generous, and graceful, but it should not be overly ornamental. The clothing should be commensurate with the status and should not be too strange, the kind of self-proclaimed elegance, oily hair, pink face, well-dressed, like the attire of a butter school boy; or blindly chasing fashion, wearing jeans and a Hong Kong shirt, long hair hanging down the shoulders, imitating a foreigner from Hong Kong, even if he talks about lotus flowers , Spring buds blooming on the tongue will never make people feel a sense of admiration. "E Guanbo talks about farming" will be ridiculous. If he "discuss poetry and books with an unkempt face", it will be out of elegance and propriety. You should determine your appearance, clothing and posture when speaking according to the specific speaking environment. The speaker's external appearance, that is, appearance, clothing, and posture, is directly felt by the audience, and it has a direct impact on the effect and even the success or failure of the speech. According to general social psychological analysis, audiences tend to compare the speaker's appearance and clothing with their own appearance and clothing, and use their own appearance, clothing, and posture as the standard for judging the speaker. Therefore, the speaker should try his best to make his appearance and clothing as close or consistent as the audience. If it is an elegant banquet, the audience is well-dressed, the speaker is disheveled, and his behavior is vulgar, it will be difficult for him to enter the elegant hall. But in a boiling construction site or a busy field, when a young man in a suit and leather shoes takes the stage, there will inevitably be a psychological distance between him and the audience. What preparations do I need for the interview?

Mo

Shenglong 1991 It seems that you are a recent graduate

Student (1) Appearance: Don’t be too gorgeous, don’t follow the trend, there is no need to wear expensive suits, after all, most of them are parents’ money, dress neatly and elegantly, don’t Just don't be too childish, but don't be too showy. (2) Manners: Be polite, face the other person when speaking, don't bury your head, remember to say "thank you", naturally don't be shy, don't make small gestures, such as scratching your face or hair, don't cross your legs, just sit up straight. (3) Speech: speak clearly and at an appropriate speed. Do not use catchphrases or repeat the same topic or sentence over and over again. (4) Mentality: Confident and generous, believe that what the other party wants is you and that you are the most suitable. (5) These are the basic requirements: resume, awards, etc. These are all prepared in advance, so I won’t go into details. The focus is not on your past, but on the present and future. If you have shortcomings in the past, you can use your application performance to win the other party's recognition. After all, this is a real person version. Come on, kid, I wish you success!