Emergency plan of gas station

Emergency plan model of gas station (6 selected articles)

In normal study, work and life, we will encounter some unexpected events. In order to minimize the adverse effects caused by accidents, it is usually required to make emergency plans in advance. Do you know what kind of emergency plan can really help us? The following is a sample of emergency plans for gas stations (selected 6 articles) compiled by me for your reference, hoping to help friends in need.

1 gas station emergency plan 1. Emergency treatment of oil leakage and oil leakage

Stop the operation immediately and try to push the refueling vehicle away from the scene quickly.

Cut off all power and valves.

Report to the superior quickly, and report to 1 19, 1 10, 120 as appropriate.

Search for oil sources and take measures such as partition and containment to control the spread of oil sources. Try to introduce oily sewage into the grease trap. If you can't enter the grease trap, you should cut it off at the sewage outlet.

Implement on-site vigilance and evacuate irrelevant personnel.

Fire-fighting facilities are in place and stand by at any time.

Rescuers wear protective equipment and use rescue tools to recover spilled oil.

Confirmation, on-site warning and monitoring of oil leakage (outside the station).

Take the methods of digging deep pits and padding water to recover oil products, and use dispersant to eliminate unrecoverable oil products.

Obey the orders of emergency personnel of relevant government departments.

Second, the mixed oil emergency disposal

Immediately stop related operations in the station.

Report to the superior quickly.

Make sure you have cheered for the customer. If so, start the wrong refueling plan in time. Vehicles leaving the station should be tracked immediately and handled properly.

Determine the amount of mixed oil and seal the oil tank.

Three, add the wrong oil emergency treatment

If you find that the oil is wrong, stop refueling immediately.

Apologize to the customer to prevent the situation from getting worse and tell him not to start the engine.

Report to the webmaster, and the webmaster will report to the superior.

Push the car away from the refueling area.

According to the nature of the wrong oil, the classification treatment shall be negotiated.

Vehicles that have left the station area should be contacted and tracked.

Four, explosion, fire emergency treatment

Call 1 19, 1 10, 120 and report to the superior company immediately.

Immediately stop all operations at the gas station and cut off the power supply.

Evacuate vehicles and irrelevant personnel and implement on-site vigilance.

Use fire fighting equipment to put out the fire.

Obey the command of the fire department.

Verb (abbreviation of verb) The number of quality complaints and emergency treatment

(1) Emergency handling of customer complaints

Explain patiently to the customer and report to the webmaster, who will report to the superior.

Analyze the reasons and check the computer records.

Present a valid verification certificate to the customer.

If there is any mistake, you should apologize to the customer to prevent the situation from expanding.

If there is any dispute between the two parties, report it to the technical supervision department in time.

(2) Emergency handling of customer quality complaints

Explain patiently to customers to prevent things from getting worse.

Report to the webmaster, and the webmaster will report to the superior.

Ask customers for valid evidence and analyze the reasons.

Measure the water level of the fuel tank, check the oil intake records, and sample and seal the oil products (including vehicle fuel tanks) for inspection.

According to the test results, the relevant departments of the company will make proper handling.

(3) Emergency treatment of oil quality sampling inspection

When the relevant government functional departments conduct random inspection of gas stations, they should first ask the other party to produce valid certificates (if the other party cannot produce valid certificates, they should politely refuse).

Report to the superior immediately.

Confirm the sampling method and sampling container.

Do a good job of sample retention and inspection at the same time as required.

Know the results of self-inspection in time.

Emergency treatment of media interview with intransitive verbs

Ask the other party to show valid certificates (if the other party cannot show valid certificates, it should be politely refused).

Report to the superior immediately.

The interview should be authorized by the company.

Pay attention to keeping business information files to prevent leaks.

After the interview, the company communicated with the media.

Seven, emergency treatment of power supply system paralysis

Report to the superior immediately.

Disconnect all switches in the electrical system.

Try to save business data.

Do a good job of informing, explaining and persuading customers.

Before sending power again, confirm whether the system is normal.

Eight, emergency handling of public safety emergencies

Ensure your own safety.

Calm down, calm down, stabilize the suspect, and call the police at an opportunity.

Look for opportunities to subdue suspects when conditions permit.

Keep in mind the characteristics of suspects and the number of vehicles used, and pay attention to protecting the scene.

Call the police to 1 10 and report to the company.

Nine, personal injury emergency treatment

(1) Electric shock injury

Cut off the power immediately.

When it is impossible to cut off the power immediately, it is forbidden to directly pull the electric shock, and use dry wooden sticks, bamboo sticks, plastic insulated handles, wooden stools, etc. Isolate the electric shock from the power supply.

Take appropriate and correct rescue methods for rescue.

When the heart of the electric shock person stops beating, artificial respiration or chest compressions should be performed immediately for first aid.

Call 120 emergency center for help immediately and report to the superior.

The relevant departments shall notify the families of the electric shock victims.

(2) Vehicle injury

The injured should be sent to the hospital immediately (or ask 120 for help) for treatment.

Keep in mind the characteristics of the perpetrator and the vehicle number, and pay attention to protecting the scene to prevent the vehicle from escaping.

Report to the parent company (report to 1 10).

Look for third-party witnesses and record the accident process.

Set up a warning line, guide vehicles, and rationally adjust parking spaces for refueling operations.

X. Emergency treatment of natural disasters

(1) Flood control, flood control and typhoon prevention

Before coming.

Prepare emergency equipment and materials such as raincoats, shovels, flashlights and medicines.

Pay close attention to meteorological and hydrological information related to flood season and typhoon.

Clean loose and easy-to-fall articles that will cause damage in strong winds.

Empty tanks or low-capacity tanks should be protected by oil injection or water injection.

Close the pipeline valve and separate the oil tank from the pipeline as appropriate.

Hand over electrical equipment, tickets and account books in time.

Close the doors and windows of all buildings.

Clean and confirm that the drainage system is unobstructed (clean manholes, etc.). )

When it happens,

People in the danger zone retreated.

Cut off the power.

Contact the superior company at any time, report the latest situation and accept relevant instructions.

After the disaster

Clean up the scene.

Test electrical equipment and wiring.

Repair the equipment and resume production.

Count the losses and report them to the superior company.

(2) Earthquake

If an earthquake occurs

Stay calm.

Stay away from windows, electrical equipment, unfixed equipment, furniture and appliances.

Take refuge in an open and safe place. If it is too late or it is more dangerous to go outdoors, you can walk to the door or hide under a solid table or other support.

After the earthquake

After the earthquake, check the damage of the building.

Turn off the main gate of power supply and tap water.

Save (store) domestic water as much as possible and maintain hygiene.

Take care of the injured and provide assistance to others who need emergency assistance.

Contact the superior company at any time, report the latest situation and accept relevant instructions.

Emergency plan for gas stations II. Petroleum products in gas stations are flammable, explosive, volatile, easy to leak and easy to accumulate electrostatic charges. Therefore, we must establish the idea of "safety first", implement the policy of "prevention first, combining prevention with elimination", and customize the safety plan to ensure the safety of employees and customers' lives and property. According to the prevention needs of gas stations, it is necessary to build a number of video collection points, covering import and export, refueling work areas, convenience stores, checkout counters, oil depot areas and other parts.

First, demand analysis.

1. Real-time understanding of gas station work and transactions;

2. It can monitor whether customers violate the regulations of gas stations in real time, such as smoking, filling gasoline into automobile carburetor and plastic bucket, not stopping to refuel, bringing dangerous goods into the station, etc.

3. The system should have an alarm interface, which can transmit the alarm signal to the general monitoring center in real time when the gas station alarms, and can set up various alarm linkage mechanisms to realize the combination of video monitoring and alarm.

Second, the system settings

1. Import and export

Gun-type network camera is used at the entrance and exit of gas station, which has the characteristics of high resolution, low illumination and wide dynamic, and can meet the requirements of import and export prevention. With white light, not only can the vehicle license plate and the facial features of people entering and leaving be clearly photographed at night, but it can also be used as a street lamp.

2. Refueling work area

The refueling work area is the main activity place for foreigners and refueling vehicles, and it is necessary to control each refueling point. The intelligent spherical network camera is used to cover a large area, which can be adjusted vertically by 60 degrees and horizontally by 355 degrees, and the details of the refueling area can be monitored in full HD.

3. Convenience store, cashier

In trading places, it is necessary to clearly record the characteristics of traders and the needs of trading situations. Because convenience stores and checkout counters are indoors, we use hemispherical webcams. Beautiful appearance and high resolution meet the requirements of monitoring points.

4. Oil depot area

The oil depot area is the focus of gas station prevention, and once an accident occurs, the consequences are unimaginable. Using automatic tracking intelligent high-speed ball camera and intelligent analysis technology, people and vehicles entering the oil depot can be tracked and captured clearly and completely. The ball machine should have the characteristics of automatic tracking, low illumination, wide dynamic and fast operation.

Third, the monitoring center

The monitoring center is the information collection center of the front camera, and the system uses DVR as the collection core equipment. The front-end video is encoded, stored and uploaded to the network by DVR hard disk recorder. At the same time, the front-end alarm signal is connected to realize alarm linkage and alarm upload. The monitoring center can be located not only in gas stations, but also in provincial sales management companies.

Fourth, the system platform

The system platform is a set of network video monitoring system located in the monitoring private network environment. The whole software platform is designed as a distributed system, and each component has its own function and is relatively independent, forming an organic whole. It consists of central service module, storage service module, streaming media service module, TV wall service module, alarm service module and client module. Install client software on the computer, according to the division of authority, use IE browser recording server to remotely control the setting, image browsing, video recording and playback of front-end equipment in the jurisdiction.

Gas station emergency plan 3 (a), the purpose of this plan:

In order to ensure the smooth progress of gas station safety production and prevent the loss and harm caused by power failure to gas station production. This plan is specially formulated.

(2), emergency organization principle:

1, principle:

The emergency power outage plan for gas stations shall be under unified leadership, and the principle that local authorities obey the overall situation and production obeys safety shall be adhered to.

2. Scope of application and starting conditions of the plan:

This plan should be reported to the company for the record and started in case of emergency power failure at the gas station.

(3), organization and division of labor:

1, organization:

Set up an emergency power outage leading group:

Group length:

Deputy team leader:

Guo Chao, the administrative stationmaster on duty that day.

Electrician: Wang Guilan

2, division of labor:

In case of daily and special power failure, the management stationmaster on duty on that day should inform the electrician to start the self-contained power supply quickly to ensure power supply, and find out the cause of power failure in time and handle it. Restore normal power supply as soon as possible.

(4), emergency organization responsibilities:

1, implement the relevant instructions of the superior, and be responsible for the revision and improvement of the emergency plan. Organize the drill and implementation of the emergency plan for power failure at this station.

2. Coordinate emergency power supply, production power supply and material rescue power supply for emergency rescue, disaster relief and fire fighting. On each team.

3, responsible for the original record of the implementation of the plan and report to the relevant leaders in time.

(5), emergency supplies:

Equipped with sufficient generator oil, starting tools, starting power supply, etc.

(6) Emergency assistance:

If the self-contained power supply can't start normally, you should contact the power supply department for help in time, and supply power in time to ensure the safe production of the gas station and put an end to accident losses.

(7) Plan drill:

1. The emergency power outage plan leading group will organize the second drill every year.

2. After the drill, repair and maintain the power supply equipment and facilities in time to make them return to normal. And make a record of the drill.

Gas station emergency plan 4 gas station is the service window of enterprise terminal link. Create an important frontier of spiritual civilization and material civilization. How to play the role of "window" image and achieve safety first, standardized service, orderly management and good operation is the unshirkable responsibility of every employee. In order to prevent accidents, standardize emergency management and emergency handling procedures of gas stations, control and handle possible accidents quickly and effectively, and reduce casualties and property losses caused by accidents, our company held an emergency plan drill for fire-fighting equipment on April 13.

Xx, the safety director, is the chief commander. First of all, Director xx explained the importance and purpose of the exercise. Secondly, the director of the oil depot explained the following knowledge: the nature of oil products: gas stations mainly provide fuel oil for social vehicles, that is, all kinds of gasoline and diesel oil. Gasoline and diesel oil are flammable, explosive, easy to evaporate, easy to leak, easy to generate static electricity and have certain toxicity.

Danger of oil products: its steam and air form an explosive mixture, which is easy to cause combustion and explosion when exposed to open fire and high heat.

Danger range: buildings, equipment and personnel within a radius of 50 meters around the gas station may be in danger.

Prediction of damage degree of construction equipment: once gasoline and diesel oil catch fire, they may burn after explosion. The combustion has the characteristics of explosion, accompanied by strong impact, shock wave and a lot of heat. The fire caused by gasoline has the characteristics of strong suddenness, high thermal radiation and combustion-explosion transformation. It is very destructive to buildings and equipment. Danger prediction of personnel: In case of leakage or explosion, personnel will suffer from mild poisoning, acute poisoning, inhalation poisoning, mild burns and severe burns, which will be life-threatening. The main dangerous parts are: refueling site, oil unloading operation area, power distribution room and substation cabinet.

Possible fire types are: gas station fire and explosion; The vehicle caught fire; Electrical fire.

The basic principle of fire extinguishing: the combustion of substances must meet three necessary conditions at the same time: combustible, combustion-supporting substance and ignition source. According to these basic conditions, all fire extinguishing measures are based on the chain reaction of destroying the existing combustion conditions or stopping the combustion, so as to control the fire within a certain range and minimize the fire loss. This is the basic principle of fire fighting.

Cooling method: For example, water is used to extinguish the fire of general solid substances, and a large amount of heat is absorbed by water, so that the temperature of combustion products is rapidly reduced and the combustion is finally terminated.

Asphyxiation: such as carbon dioxide, nitrogen, water vapor, etc. Used to reduce the oxygen concentration and make the combustion unsustainable.

Isolation method: If foam extinguishing agent is used to extinguish the fire, the foam generated will cover the surface of the combustion body, and at the same time, the combustible will be isolated from the flame and air to achieve the purpose of extinguishing the fire.

Chemical inhibition: a method of destroying combustion by chemical action, such as using dry powder fire extinguishing agent.

This practical exercise mainly adopts suffocation method and chemical inhibition method.

How to use the dry powder fire extinguisher: When using the portable dry powder fire extinguisher, tear off the head lead seal, take off the safety pin, hold the hose in one hand, stand at the upper air outlet of the fire site, and aim the nozzle at the root of the flame; Press the handle or lift the pull ring with the other hand, and the dry powder can be sprayed out to extinguish the fire. Powder spraying should be from near to far, pushed forward and swept left and right, so as not to make the flame flee back.

All the staff rehearsed the fire fighting of oil pools and oil drums and the simulation of on-site emergency response one by one. The question now is:

1. Individual employees in individual groups didn't feel nervous and thought it was a drill, which didn't attract much attention. Slow down some links in the whole exercise.

2, in the process of evacuation, can't help each other, the overall sense is not strong.

3. The emergency rescue work is not perfect, and the necessary medicines and equipment are not prepared. Once the injured employee or customer in the accident has no medicine and corresponding equipment and facilities, the injured employee or customer will not be treated immediately.

In this exercise, we have a certain understanding of the emergency evacuation plan exercise and accumulated some experience, which laid a certain foundation for dealing with various emergencies in the future. By analyzing the experience and lessons of this drill week, we think that we should first strengthen employees' own understanding. Only when employees' own understanding is high can they fully realize the importance and necessity of emergency drills. Secondly, do more such activities so that all employees can learn from them; Lack of understanding in activities; Improve yourself in activities.

In the future work and training, we will further strengthen the study of emergency plans, improve the safety awareness and emergency awareness of employees, ensure that all staff carry out emergency drills in an all-round and all-round way, and link emergency management with work more closely and practically.

Emergency plan for gas stations 5 1 general rules

1. 1 purpose

This plan is formulated in order to improve the emergency response ability of China Petroleum Liaoning Shenyang Sales Company to environmental pollution incidents at gas stations, minimize the losses caused by environmental pollution incidents, protect the safety of employees and enterprises, maintain social stability, and ensure the company's sustained, effective and rapid coordinated development.

1.2 principle

1.2. 1 People-oriented, reducing harm. Take the personal safety of personnel as the primary task, and on this basis, minimize the adverse impact on the company's production and operation.

1.2.2 unified leadership and graded responsibility. Under the unified leadership of China Petroleum Liaoning Shenyang Sales Branch, they are responsible for emergency treatment and emergency rescue of environmental pollution incidents according to their respective responsibilities and authorities.

2 emergency organization and responsibilities

2. 1 emergency organization

The gas station manager is the first person responsible for environmental pollution accident emergency, and the gas station sets up an emergency rescue team. The members of the emergency team are all gas station employees, which are divided into command group, emergency rescue group, communication group, medical rescue group and safety guarantee group. The specific division of labor is determined according to the working hours, so that everyone has a post and 24-hour sudden environmental pollution accidents are included in the emergency scope.

Command group:

Team leader: (name+phone number)

Deputy Team Leader: (Name+Phone)

Emergency rescue team: (members)

Distribution group: (member)

Medical rescue group: (member)

Security Group: (Members)

2.2 Responsibility

Command group: responsible for overall command.

Emergency rescue team: responsible for starting emergency procedures when an accident occurs, and taking effective measures to rescue and provide disaster relief under the premise of having safety protection measures, so as to reduce personnel and property losses and control the expansion of hazard scope.

Communication group: responsible for contact and coordination with emergency rescue group.

Medical rescue group: responsible for the discovery, rescue, protection and transfer of the injured in the accident.

Security team: responsible for providing all materials and equipment needed for emergency rescue and disaster relief.

3 Emergency handling procedures

In the event of oil and gas leakage, combustion explosion, waste gas pollution and other environmental pollution accidents at gas stations, it is necessary to quickly mobilize forces for emergency treatment.

1 the rescue team is responsible for cutting off the main power supply and stopping business. The communication group reports to the commander, and the security group is responsible for evacuating people and vehicles in the station, maintaining order and avoiding approaching the scene of the accident.

Contact the fire department of the Ministry of Public Security, temporarily close the nearby traffic roads, and check the pollution degree of the accident to the surrounding environment. At the same time, report to the competent department of the company.

When a major environmental pollution accident occurs, it shall promptly notify the environmental protection department for pollution investigation, detection and evaluation. Gas stations cooperate with environmental protection departments to control pollution.

After the accident is handled, clean up the site, count the losses, and resume business after confirming that there are no potential safety hazards. At the same time, analyze and summarize the cause of the accident and report to the company leaders.

Gas station emergency plan 6 1, achieving the goal: the first gas station in Sherberto.

2. Organization:

Zuozhong business bu training wantonzhan activities leading team

Team leader: Wang Qiang

Deputy leader: Li Jinqiang

Member: Xie Jingyan, Yan Feng

Zhao Hongwen, Wang Shijie, Meng Yun and Bao Xiaoxing are all interested in governing the country.

3. Plan implementation measures

1. Status of gas stations:

Shebotu No.1 station is located at the intersection of 1 1 line and line 304, and it is a four-star three-level gas station. There are 8 employees in the station, covering an area of 22 14 square meters and a shed area of 380 square meters. There are 4 tankers and 8 cannons, including 3 gasoline cannons and 5 diesel cannons. On September 5th, 200 1 was opened. The sales volume of 20 13 young oil gun has reached 7264 tons. Among them, 2,227 tons of gasoline and 5,037 tons of diesel.

2. Implementation measures

(1) Strengthen basic work management

First, pay close attention to the basic work of business. Focusing on the development of stable customer resources, we will strengthen customer development management through methods such as competitor survey, peripheral market arrangement and regular customer filing.

The second is to pay close attention to the basic work of finance. Focusing on continuously ensuring the safety of funds,

Strictly implement relevant rules and regulations to ensure that all kinds of accounts are complete, assets are consistent with accounts, and funds are safe, accurate and complete.

The third is to pay close attention to the quantity and quality of oil products (service quality). Taking the handover of the oil tank as an opportunity, the metering before and after manual unloading is changed to automatic oil collection based on the handover of the oil tank, and the management of physical loss is strengthened by checking the tanker and measuring instruments on schedule and sampling the oil products as required.

Fourth, pay close attention to the development of human resources. Focusing on cultivating and retaining talents, we will strive to improve the business skills of gas station employees, enhance their service awareness, innovation awareness and safety awareness, and make employees develop into compound talents who understand management and value service quality.

(2) Strengthen customer development.

Customer resources are the core resources of refined oil retail. Whoever owns customer resources will occupy the market and have a stable retail volume and profit source. Therefore, developing customers has become the top priority of current work.

1. Investigate and determine the target customers.

It is a magic weapon for gas stations to develop customers by finding the decision-makers related to oil use, finding the interests of the decision-makers related to oil use and satisfying the reasonable interests of the decision-makers related to oil use. Market research and customer survey should set personnel, responsibilities, areas and requirements, and carry out carpet sorting on customers within the jurisdiction to ensure that there are no gaps and dead ends. Collect market and customer information comprehensively through online search, inquiry with local industrial and commercial departments, close observation of user needs, direct contact with customers, etc.

2, the implementation of customer development responsibility, do a policy.

On the basis of investigation and general survey, the importance, demand and development difficulty of comprehensive analysis of potential customers are sorted, and the responsible unit and person for each customer's development are determined according to the principle of no intersection and no blank. According to the established customer information files, potential customers, free customers, old customers and lost customers are divided. Carefully analyze the consumption concepts, habits, levels and needs of different types of customers, as well as the law of oil consumption, and formulate differentiated marketing strategies for different customer groups.

3. Flexible use of various strategies to quickly develop customers.

Participate from top to bottom to achieve full sales. According to the requirements of hierarchical development and maintenance system, the operation department area assists gas stations in customer development. The leaders of the operation department should go into battle in person, work closely with key positions to improve the level of public relations. At the same time, lead employees to firmly establish the concept of "every post is an operating point and every employee is a sales manager", and constantly mobilize the enthusiasm of all employees for customer development.

Build bridges extensively and realize associated marketing. First, seek government support, while striving for users of government agencies, use the government to build bridges and develop potential customers around us; The second is to use the characteristics of customers' own long industrial chain, many related businesses and dependence between related enterprises or departments to develop new customers with old customers. Third, effective use of small-scale distribution business, small-scale distribution business is an effective way of gas station marketing, but also an effective way to establish loyal customers of gas stations. Gas stations make use of their advantages in the original market, tap market potential, strengthen sales, expand sales in the existing oil market and increase market share.

(3) Improve the efficiency of on-site service

1, between internal channel and external channel.

The purpose of dealing with the relationship between the inner lane and the outer lane is to keep the vehicle unblocked. correct

At the gas station on the national highway, you can lead the cart to the outer road and the cart to the inner road. Because this gas station mainly sells diesel oil. In the process of refueling the shopping cart, customers have enough time to walk into the convenience store from the outside to pay and buy items. The refueling time of the car is short, and the Lidao tanker is close to the convenience store, which is convenient for customers to pay and consume.

2. Between gasoline and diesel.

To properly handle the relationship between gasoline and diesel, it is necessary to "add one, look at two and manage three". When employees refuel, they often only pay attention to the service of the current vehicle, ignoring other vehicles entering the station, making the latter feel left out, and some customers leave quietly because they don't want to wait. In fact, for diesel vehicles with high fuel consumption, (1) employees can take care of each other and take off their guns and refuel.

3. Between on-site employees

According to the number of people in the oil station, the site situation, the gun carrying rate of oil guns and other factors,

Determine the position of employees. When the vehicles entering the station block the employees' observation line of sight, they should immediately adjust their stations, make up important positions in time, and observe whether the vehicles have the intention to enter the station, so as to prevent the vehicles from leaving when there are many vehicles on the scene.

4. Between the station manager and the supervisor

Station managers should be commanders, supervisors, trainers, substitute members and coordinators.

The change of employee role, etc. , with the management in the station as the core, with the main task of improving the working status of employees and improving the working efficiency of on-site employees, optimize the service of gas stations. The position of the gas station manager is between the gas station site and the convenience store. On the one hand, he should fully observe the performance of every employee at the scene, on the other hand, he should clearly see the work of the cashier in the store. At the scene, the webmaster should identify the excitement in time, activate the employee status in time and effectively, and do a good job of refueling operation and on-site service demonstration for the old employees with poor service for employees to learn and imitate; Correct the problems in operation in time; Make up the position in time during the peak period and do a good job of refueling and collecting money.

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