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The information was leaked after the user bought the air ticket online. Should we ask the online ticket platform for compensation?
One piece of news caught my attention. A user of Pangmou bought a ticket of China Eastern Airlines on Qunar.com, which is a very normal thing, because there are many things about online air tickets now, but this time Pangmou's personal information was leaked, and he also received fraudulent short messages. So, Pangmou took Qunar.com to court, but the first-instance judgment did make Pangmou lose the case, and now Pangmou will continue to sue.
The course of this case is actually not very complicated, because where did Pang book the air ticket, then only Qunar.com and China Eastern Airlines know about Pang's information, and after a series of things about air tickets, Pang began to have fraudulent information. From the experience of this incident, Qunar.com and China Eastern Airlines are the biggest suspects, because Pang booked the ticket at the first time, and then there was fraudulent information.
It is not difficult for us to see that Pang did not make any mistakes. He did book a plane ticket online. When Pang received the fraudulent information, the coincidence of this time can be seen, so I think from the whole time analysis, Qunar.com and China Eastern Airlines actually have many suspects, so the two companies should compensate the users themselves.
The laws in China are fair and just. From the above analysis, it can be seen that Qunar.com and China Eastern Airlines are obviously responsible for this matter and have an unshirkable responsibility for the loss of air tickets for users. There is no doubt about it. Therefore, it is normal for the user's information to be leaked after the online ticket purchase, and it is also normal for the online ticket purchase platform to compensate. By the way, I think it's gratifying that Pang won the case in the second instance of the court.
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