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What do OP and QA in tourism industry mean?
Working in tourism:
OP refers to: planning, this position is a job of travel agency, the full name is operator, referred to as "OP".
QA refers to: customer service personnel, which means quality assurance in Chinese and the abbreviation of English quality assurance.
Travel agencies have many kinds of jobs. As we all know: tour guides, tour leaders, receptionists, etc.
The occupations derived from travel agencies are: tour leader, tour guide, conductor, visa Commissioner, dispatcher (tourism operation) and so on. To operate a travel agency, you must hold a valid license issued by the authorities and be a member of the designated travel agency chamber of commerce before you can operate a tour group and travel with a group.
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