How to reply to the recruitment information sent by the former leader that has a good relationship with other units?

In the workplace, leaders often send WeChat or email to arrange work. How should we reply?

Some time ago, my friend Xiao Jing stepped on the thunder:

Xiao Jing was busy, and the leader suddenly sent a WeChat asking her to sort out the project information.

Xiao Jing replied "OK" directly without thinking, but was scolded by the leader when we got off the boat: "OK? What do you mean, yes? Is this the answer I want? What I want to hear is that you have started to do it now, and you need to know when you can give me the information. "

Xiao Jing feels wronged and some want to cry, but think about it, the leader is right.

Then, when leading WeChat to arrange work, how should I reply?

0 1, "OK" or "Received" are not correct answers.

Leading WeChat to arrange work, many people's first reaction is to reply "good" or "received".

1, if your reply is "good", what will the leaders think?

"Are you okay? What's the difference between this and' OK, I see'? Are you impatient? "

What do you mean by "good"? Doesn't that mean nothing has been answered? It is simply irresponsible. "

"Just these two words? Can't you serve snacks? What about the work plan? What are the specific arrangements? "

Some people think that "good" is better and softer than "good", but it can't be displayed on WeChat text. Your feelings are just wishful thinking.

Moreover, the word "good" is very empty and does not give any valuable information, which is obviously not the answer that leaders want.

2, if your reply is "received", the leader is likely to have the following ideas:

"Have you received it? Do you think you are me? "

"So perfunctory, this boy certainly didn't listen!"

"When you receive this, does it mean you have to do it, or do you just know?"

"Received" is particularly capable at first glance, and it feels like a white-collar or even a gold collar. However, "receiving" is really perfunctory and has no attitude-the leader only knows that you have received the information, but he doesn't know what your attitude is.

3. Someone replied "Hmm", "Hmm", "Not bad" or even "1":

We don't discuss these reply methods in depth, just say one sentence-if you don't correct them, your career will be over, preferably "good" or "received"

02. Before replying, we should first understand the nature of the leadership information.

In the workplace, leadership information generally has three attributes:

The leader has arranged a task for you, hoping that you can complete it successfully;

The leader informs you of one thing, hoping that you can give full play to your ability and solve it perfectly;

The leader is worried about following up a project in your hand, hoping to get feedback and ensure the smooth progress of the project.

The above three possibilities, no matter which one, leaders not only want to hear a "good" or "received", but want to get three messages:

Be sure to figure this out.

Find out if you have the confidence to do it.

If you need help, give him feedback in time.

As a leader, when he arranges work for you on WeChat, he should also ensure that he can control the overall situation at any time. Therefore, what he needs is not "good" or "thank you", but all kinds of information that can reassure him.

Correct answer: confirm receipt, define action plan and "reassure leaders"

The specific situation should be analyzed in detail, and local conditions are the best answer.

Then, according to the above three situations, how should we reply to the leader?

1, the leader has arranged a task for you, and I hope you can complete it successfully.

For example:

Leader: "Xiao Jing, please sort out yesterday's project information."

Xiao Jing: "Roger that, leader! I'll sort it out now and submit it to you as a WORD document. It is estimated that the time will be completed before 2 pm, please rest assured! "

2. The leader has informed you something, and I hope you can give full play to your ability and solve it perfectly.

Leader: "Xiao Jing, I will come to the company with my client, General Manager Liu, to talk about new products later."

Xiao Jing: "Roger that, leader! I'll arrange someone to clean the conference room now. I'll prepare the latest product information in advance, and the electronic file will be sent to your mobile phone. You can preview it. Do you think this is ok? "

The leader is following up a project in your hand. He is worried and wants to get feedback to ensure the smooth progress of the project.

Leader: "Xiao Jing, the project you are responsible for should follow closely!" " "

Xiao Jing: "Roger that, leader! This project has been progressing smoothly recently, with 80% completed. Thank you for your concern. If there is a problem, I will report to you as soon as possible. "

In fact, these replies are all the same routine:

"Received, leader" means that you have received this message as a sign of respect.

Explain to the leader what he will do next and make clear the solution.

Point out the problems that the leader is worried about and make him feel that we can be trusted. Please rest assured.

One of the biggest advantages of this answer is that we not only eliminated the worries of the leaders, but also left a trustworthy and dependent impression on the leaders. Is it much better than answering "yes" or "received"?

These routines are simple to say, and some people despise them and think they are too detailed. However, it is often the details that determine success or failure!

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