What professional knowledge do clerks and receptionists need?

Most clerks and receptionists don't need professional knowledge. Compared with clerks, if you have to have professional knowledge, you need to be familiar with office software, including Word, Excel and PPT.

The qualities that clerks and front desk personnel must possess:

1. Seriously speaking, clerks deal with documents, materials and matters assigned by leaders. There are many trivial things, so we must be serious and make sure that all the dust settles and we can't leave everything behind.

2. Be punctual, go to work on time, don't be late and leave early, because the clerk has to answer the phone, send and receive faxes, and reply to the leadership's assignment at any time.

3. Do a good job of coordination. Clerks often send documents with leading colleagues, coordinate things, and have a good relationship.