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The classic examples of the success of honest enterprises are very short.
One day in June, 20 12, an old couple in their seventies came to Rong Hui Hot Spring in Chongqing. Like other guests, the old couple strolled around the garden, soaked in hot springs, and then went to the lounge on the second floor to have a rest. After coming to the lounge, the old man found Wang Yuting, a service worker in Rong Hui Hot Springs, and said that he wanted to buy a bunch of roses for his wife, because that day was their 50th wedding anniversary. ? I never sent her roses. I promised to take her to the hot spring and then give her a bunch of red roses to surprise her. Who knows, I didn't see a flower shop all the way, and now I don't know what to do? The old man said this. After learning the situation, the staff of Rong Hui Hot Springs said that they must help the elderly and realize their dreams as quickly as possible. Can make such a decision, thanks to long-term integration into hot springs? Cultural etiquette? Under the influence of Disciples' Rules and Analects of Confucius, the training was deeply remembered by all the staff of the hot spring center? Show up at the first time and serve the guests wholeheartedly? The principle of service.
When the hot spring staff sent flowers to the elderly in the shortest time, the flowers falling from the sky made the elderly overjoyed and choked several times. Originally, the old man didn't have much hope for this matter. When he was still regretting the only golden wedding in his life, it was the staff of Rong Hui Hot Springs who helped him fulfill this wish. ? Thank you. I really appreciate it. I really didn't expect the old man to keep talking. When the old woman received this bouquet of roses, she was so happy that she didn't know what to do. Moreover, when she heard the story behind the flowers and the sincere wishes of countless staff, tears welled up in her eyes. The old gentleman insisted on tipping to express his gratitude, but was politely declined by the service staff. Later, the old couple specially presented a poem to Rong Hui Hot Springs to show their gratitude. The content of the poem is like this: Pear blossoms are beautiful in Bashan with the seasons, trees are covered with silver and people are covered with cotton, Bay Village is full of years, and Zhong Ping is also free of years. The mountains and rivers are cool and comfortable, the springs are dark and moist, and the hot air is boiling in the sky. Chongqing in Yuzhou is even more famous, and the city is only built in the city. Fusion? Beauty is beauty, and beauty increases beauty. The scenery is suitable for my heart, and bathing can make people feel happy. It is said that medicine regulates temperature and is healthy, and quality service is popular. ?
? Comprehensive service? The spirit of:? Lost, only lost a little; If you lose credibility, you will lose a lot; If you lose your sincerity, you lose everything. ? This golden wedding baptism with twists and turns will become an indelible happy memory of the couple's life, and it will also become a valuable work experience of integrating hot springs.
The Successful Example of Honesty Enterprise Part II Harris is a female executive of a well-known advertising company in new york, USA. 20 10 at noon one day in August, she was having dinner with her friends in a restaurant.
Halfway through the meal, my friend wanted to go out for a cigarette, so they walked out of the restaurant and stood in the street outside.
At this moment, a tramp came over and introduced himself to Harris. My name is Valentine, and I'm 32 years old. I have been unemployed for three years, and I can only make a living by begging.
What I want to say is, I wonder if you would like to help me? For example, give me some change to buy some necessities. ? With that, Valentine looked at Harris expectantly.
Looking at the young black tramp in front of him, Harris felt pity She smiled and said to Valentine. No problem, I'm very willing to help you. ?
She reached into her pocket to withdraw money, but unfortunately she didn't have any cash with her, and only took out a credit card without a password, which made her a little embarrassed and didn't know what to do next.
Valentine saw her embarrassment and whispered, if you believe me, can you lend me this credit card?
Harris, who is kind-hearted, agreed and handed the credit card to Valentine.
After getting the credit card, Valentine didn't leave immediately and asked Harris in a low voice. Besides buying some necessities, can I use it to buy another pack of cigarettes?
Harris said without thinking. Absolutely. If you need anything else, you can buy it with the money on the card. ?
After Valentine left with a credit card without a password, Harris and his friends returned to the restaurant.
10 minutes later, Harris regretted it. She said regretfully to her friend. That credit card not only has no password, but also contains $654.38 million. That guy must have run away with his credit card, and now I'm in big trouble. ?
Friends also blame her: how can you trust a stranger casually? That's very kind of you. ?
Harris doesn't want to eat any more. After his friends paid the bill, they walked out of the restaurant silently.
To their surprise, just out of the restaurant gate, they found the tramp Valentine waiting outside.
He handed Harris his credit card with both hands and respectfully reported his spending amount one by one. I spent 25 dollars with my card and bought some cosmetics, two buckets of water and a pack of cigarettes. Please check it. ?
Faced with this honest and trustworthy tramp, Harris and his friends were surprised, but more moved. She couldn't help grabbing Valentine and saying, Thank you, thank you! ?
Valentine looked puzzled. She helped me. I should thank her. Why should she thank me?
Later, Harris and his friends went directly to New York Post and told the newspaper what had happened.
New York Post was also moved by Valentine's frankness and immediately reported it, which immediately caused great repercussions in the society. Newspapers keep receiving letters and calls from readers, who all express their willingness to help Valentine.
A man named Idris in Texas? After reading the report, the businessmen in Elba remitted $6,000 to Valentine the next day as a reward for his honesty.
To Valentine's surprise, a few days later, he received a phone call from Wisconsin Airlines, expressing his willingness to recruit him as a flight attendant of the company and informing him to sign a work agreement as soon as possible.
Valentine, immersed in great joy, was filled with emotion: My mother taught me from an early age that a man must be honest and trustworthy, and even if he is penniless on the street, he can't lose his integrity. The reason why I can get so many people's help is because I always believe that honest people will always be rewarded.
A successful case of an honest enterprise 1985 A friend of Zhang Ruimin, president of Haier, bought a refrigerator in the factory, but many of them failed. After his friend left, Zhang Ruimin inspected more than 400 refrigerators and found that 76 refrigerators were defective.
At that time, the price of refrigerator was more than 800 yuan, which was equivalent to the income of an employee for two years. Zhang Ruimin said? If I allow these 76 refrigerators to be sold, I will allow you to produce another 760 refrigerators tomorrow to cheat consumers. ? He swung the sledgehammer himself and hit the first hammer! Many employees smashed the refrigerator with tears. Then, Zhang Ruimin told everyone? Defective products are waste products.
Story 2: Yula is a new employee of Haier Group Pakistan Branch. She went to China headquarters to receive corporate culture and product quality training, and told her master? Any defective product is a waste product, for example, an unqualified screw will affect the quality of the product? I was particularly impressed. ? After several days of on-site practice, he found that every employee here is working according to the highest quality standards. If something goes wrong in the previous process, he will never invest in the next process!
Revelation 1: Haier's business philosophy embodies the connotation of honesty, that is, people should be honest and not hypocritical, so that they can trust others outside, that is, don't deceive others and don't break their promises.
Revelation 2:? Zero defect? In fact, it is a promise of Haier to customers. To be faithful to others, we must do things seriously. Namely. Be honest, tell the truth and do honest things? It is the basic code of conduct for treating people with integrity.
Revelation 3: Zhang Ruimin smashed the refrigerator, which reflected his long-term development vision. Is it used? Survive by quality, break through the world by credit? , make Haier go abroad and become an internationally renowned brand.
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