What should you pay attention to during airport ground handling interviews?

The airport ground service is divided into many departments. Generally, those who enter will be divided into the following departments.

Let me give you a rough explanation:

Inquiry: It is to answer passengers’ inquiries, such as where to board the plane, when the flight will arrive, and many other complicated things.

Waiting service room: Picking up and dropping off flights, guiding passengers on and off the flight, that is, boarding the plane. Provide immediate response to special situations. You are all responsible for things like flight delays, cancellations, arranging meals and accommodation, etc.

Passenger bridge room: It is the docking corridor. Only when the corridor bridge is connected, the plane will open the cabin door and the guests can disembark. Operational.

Check-in: applying for a boarding pass, checking in luggage, etc. It is also operational.

For some other positions, generally new employees cannot move. Only those who perform well in basic positions may have the opportunity to be transferred. So what I’m telling you now are the choices you may encounter when entering.

Last point: An airport is an airport, and an airline is an airline. They are two different units. To use an analogy, an airport is like a parking lot, and airline flights are like cars parked in a parking lot.

So it depends on which department you are interviewing for. It is very responsible to accept the job position in detail online. It is the most basic thing to know what the job is.

I wish you success.