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What does eap system mean?
What does eap system mean?
The full name of eap system is "enterprise application platform". Enterprise application platform, also known as enterprise management software platform, is a highly open enterprise management software application platform, which integrates multiple enterprise management software modules, such as HR, ERP, CRM, OA and other functions, which is different from the traditional ERP suite that integrates multiple functions. EAP can choose the management module that the enterprise needs to install and use, without installing unnecessary functions. EAP platform is a platform for business people. Ordinary business personnel can develop enterprise application software on EAP platform after simple training, and can download and install the developed application software module on other EAP platforms.
That is, employee assistance plan is a systematic and long-term assistance and welfare project provided by enterprise organizations for employees; Diagnose and advise organizations and employees through professionals, provide professional guidance, training and consultation, and help employees and their families solve problems.
Psychological and behavioral problems, improve performance, improve organizational atmosphere and management. In short, EAP is an effective mechanism for enterprises to manage and solve employees' personal problems, thus improving the performance of employees and enterprises.
Large-scale online game alliance, active in CF (Crossing the Fire Line), AVA, Eternal Tower and other online games. Edit the influence of EAP in the world. At present, more than 90% of the global top 500 enterprises have established EAP. Nearly a quarter of employees in the United States enjoy EAP services. After decades of development, the service mode and content of EAP include: work stress, mental health, disaster, career troubles, marriage and family problems, healthy lifestyle, legal disputes, financial problems, weight loss and eating disorders. , comprehensively help employees solve personal problems.
The complete EAP includes:
Stress assessment, organizational change, publicity and promotion, education and training, stress consultation and so on.
Specifically, it can be divided into three parts:
1, deal with the external pressure source itself that causes the problem, that is, reduce or eliminate inappropriate management and environmental factors;
2. Dealing with the reaction caused by stress, that is, relieving and guiding the emotional, behavioral and physiological symptoms;
3, change the individual's own weaknesses, that is, change unreasonable beliefs, behavior patterns and lifestyles.
EAP service helps employees to relieve work pressure, improve work mood, improve work enthusiasm, enhance employees' self-confidence, effectively handle the relationship between colleagues and customers, quickly adapt to the new environment, and overcome bad habits, so that enterprises can gain huge benefits in saving recruitment expenses, training expenses, reducing wrongful dismissal, improving the public image of the organization, improving the organizational atmosphere, improving employees' morale and improving production management.
EAP projects should basically include the following three levels of work:
Primary prevention: eliminating the root causes of induced problems
The purpose of primary prevention is to reduce or eliminate any factors leading to occupational mental health problems, and more importantly, to strive to establish a positive, supportive and healthy working environment. Through the enterprise diagnosis of human resources, we can find out where the problem lies and find the solution. Usually, primary prevention is achieved by changing some personnel policies, such as improving information communication within the organization, redesigning work, and giving lower-level personnel more autonomy.
Secondary prevention: education and training
Education and training aims to help employees understand the knowledge of occupational mental health, such as how various possible factors affect employees' mental health and how to improve employees' ability to fight against bad psychological problems. Relevant education courses include coping with work pressure, self-confidence training, relaxation skills, life problem guidance, problem-solving skills and so on. Another important purpose of secondary prevention is to provide special training courses for human resource managers and professionals engaged in employee health care in organizations, so as to improve their understanding of employees' mental health and their ability to deal with employees' personal problems. Such as "basic consulting skills" and "behavioral risk management".
Three-level prevention: psychological counseling and counseling for employees.
Psychological counseling for employees refers to providing individualized and private psychological counseling services for employees by professional psychological counselors to solve their various psychological and behavioral problems and keep them in a good psychological state to live and work. Because many employees' occupational mental health problems are related to family life factors. This kind of psychological counseling service is usually also aimed at the immediate family members of employees.
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