Annual work summary of general manager of freight forwarding operations.

General example of freight forwarding operation in annual work summary

The purpose of the annual work summary of freight forwarder operation is to feed back the shortcomings in the work in time and improve the work mode system. I brought you a general example of freight forwarding operation in my annual work summary. Welcome to browse.

Chapter 1: Summary of Annual Work General Case of Freight Forwarding Operation xx April 1 Came to the Agricultural University Project Department of Bingtuan Construction One-key Integrity Branch. I have been a technician in the project department for one year. Through the training of practical work in this project site, thanks to the care and training of the leaders of the project department, as well as the enthusiastic help and inculcation of my colleagues, my work has been rapidly improved and gradually grown into. Thank the company for its trust in me and the support of my colleagues. Through the joint efforts of the team, I have explored some work experience. Here is a summary of my personal work for one year. Please give guidance and correction from leaders:

I. Main responsibilities

1, responsible for the preparation of reinforcement material plan and the quality and quantity acceptance of reinforcement on site.

2, responsible for steel lofting, steel work disclosure and steel engineering inspection and acceptance.

3, responsible for meteorological records, construction survey unreeling, steel engineering hidden time and concrete pouring records.

4, responsible for the final accounts of each division subdivisional work measurement.

5. Participate in the labor management of steel bars, templates, civil works, scaffolder, team and other work arranged by leaders.

Second, work experience

1, knowing how to do a good job is the premise of an excellent job, which requires us to have a solid professional foundation.

2. The success or failure of a project depends on teamwork. A project needs the close cooperation of many departments. Only by overcoming all the immediate difficulties and forming a joint force can the whole team have strong combat effectiveness and win one victory after another in the fierce market competition!

3. Be diligent at work, have a serious attitude, communicate actively, and avoid information lag.

4, technology, management, both hands must be grasped, both hands must be embarrassed!

Third, shortcomings

1, due to lack of work experience, some aspects of project management cannot be controlled in advance.

2. In terms of settlement of reinforcement engineering, Guanglianda is not skilled in using it, and needs to constantly strengthen learning.

3, unfamiliar with the preparation of construction scheme, need to constantly strengthen the study of professional knowledge.

4, impulsive.

Four. Future plans

1, and gradually master the preparation of construction scheme.

2. Try to be admitted to the second-class constructor in xx years, and then to the first-class constructor.

3. Strengthen project management, and strengthen the ability of target control and management coordination.

Generally speaking, all the tasks assigned by the leaders have been successfully completed. I have been engaged in engineering construction for one year and have made continuous progress. My professional knowledge has been improved and deepened, and my working ability, including organizational cooperation ability, management ability and adaptability, has been greatly improved. More importantly, I have accumulated valuable work experience. The work performance in the past year has also been recognized by the leaders and colleagues of the project department. Looking forward to more new challenges in xx, I will try my best to work more actively. In the future work, I will meet new challenges with a hundred times enthusiasm, make continuous progress and maturity in my study, and contribute to the development of the company!

Chapter II: Summary of Annual Work xx is a turning point in my life. This year, I walked out of the campus, changed from a student to an employee of the company for the first time, and my first job in my life began with the logistics of entering South China University of Technology.

Job responsibilities:

When I was in school, my understanding of international logistics was basically zero, but after learning the relevant shipping knowledge, I was very excited to learn about shipping, so I stepped into the big family of China Tech Logistics and learned about the operation process of shipping, which was actually not as easy as what I saw and learned. /kloc-agent of shipping operation department in October. During this period, my summary of the responsibilities of shipping work is: serving with heart and being calm. Experience and gains:

1. Under the guidance of my colleagues and boss, I have mastered and mastered the operation process of shipping, and have a deep understanding of the whole process from customer service inquiry, booking, documentary to arrival in Hong Kong.

I learned good communication in the workplace. The company trained etiquette, interpersonal communication in the workplace and other etiquette, and also bought relevant courses for our employees to learn, which improved their workplace awareness and understood their role in the workplace.

I have mastered some special requirements of various countries and regions for shipping, so it is much easier to talk to customers and explain to them. It used to be laborious and racking my brains to explain to customers, but now I can tell customers the information I need confidently and accurately.

Getting along with colleagues is also a very profound knowledge. If you don't take the initiative, you will be considered arrogant. If you are too active, people will think you are too casual. I have been working for more than a year. In fact, it is good to get along with employees and communicate with them more, so I think it is a good way to get along with colleagues actively.

This year's activities:

1. Our department organized a one-day trip to go on road trip in Xiyong Beach in summer. The first time I went out with my colleagues, I began to play more restrained with my colleagues. Finally, I opened my heart and chatted with everyone, sunbathing on the beach, screaming and giggling at the waves together ... One of the best ways to enhance the feelings between colleagues is to do happy things together, so that it is easier to get to know each other and the feelings will heat up rapidly.

The company has organized several festivals, the most influential of which are: Christmas party and afternoon tea on New Year's Day. It's true that everything goes to the Three Treasures Hall. If the company treats employees well, it will be a kind of happiness for employees to work hard and pay. When the working atmosphere is relaxed and happy, the work efficiency is believed to be higher. Therefore, small holiday activities and small benefits are a way for companies to pay attention to employees.

Looking to the future:

In the past xx years, I still have a lot of work to do. I will study hard and work hard. The new year means a new starting point, new opportunities and new challenges. I am determined to make persistent efforts and go up a storey still higher. In the next xx years, I will work hard with my colleagues in the company to complete the task.

Facing new tasks and challenges in the new year, I also want to meet new challenges with a new look, play a greater role in my post and make greater progress.

Chapter III: General examples of freight forwarding operation in annual work summary For me personally, xx-xx, four years in Ningbo, 12 is a lot of effort and gain. In the ups and downs, it is more sweet, happy, sincere and rewarding. The work was successfully completed, and my husband also gained something.

In xx years, the logistics industry in Ningbo Port was in a relatively dispersed, chaotic and complicated situation. The loan team will join hands with the shipping company to make the goods, regardless of customers, big or small, and even the dock will participate. In the case of very bad freight rate competition, all staff adhere to the excellent style of "single-minded, strive to make it to one place", overcome difficulties, broaden customer channels, strictly control internal and external costs, and ensure the maximization of container traffic and profits.

1, total quantity and profit

12 years, our bureau * * * completed 7936T counter, up 25% year-on-year, and completed 104% of the expected target of 7600T at the beginning of the year. The gross profit was 6.5438+0.545 million yuan, a year-on-year increase of 63%.

2. Business development and new products.

Metal, waste plastic and finished plastic particles each account for 20% of our office. 12 years, Shaoxing Laojiu, Cixi Household Appliances Liquefied Steel Cylinder, Quzhou Juhua Group Calcium Chloride and Xiaoshan Chemical Fiber Factory were successively developed.

3. Institutional aspects

Hold monthly meetings to analyze the causes of problems and solve and avoid them from the source. New information and regulations were explained or reiterated at the meeting to enhance the impression. Anyone who has any opinions and ideas can speak frankly, and we can work together to solve them, including the lives of employees. So as to improve the performance and professional level, enliven the atmosphere, strengthen the cohesion among colleagues, and coordinate and communicate.

4. Commercial aspects

12 has no bad debts and the monthly recovery rate is over 75%. So far, except for two steel belt customers, the freight cost is about150 thousand, and other customers can recover it before the annual leave.

5. Information network

Our office took the initiative to establish a network group, integrating nearly 20 large and small fleets and shipping companies in Ningbo Port into a network group, and using information technology to find packing resources, achieving a packing rate of 85% and greatly improving profitability. It is also very helpful for childbirth. At present, 30% of the goods sent to Ningbo are long-distance single containers, and the price of a single container in Ningbo is actually the price of two containers. Through network information, containers can be found efficiently, thus improving the delivery speed of a single container and creating profits accordingly.

6. Spare time life

Work comes first, but don't forget life and happiness. Occasionally use weekends to organize employees and hold outdoor activities, such as basketball, badminton and fishing. At the same time, the shipping companies and fleets of the cooperative units are also invited to participate in or participate in its activities. Let the two-point and one-line life of employees become rich and colorful, and also deepen the friendship with the cooperative units.

Xx is a bumper harvest year, which makes us excited and gratified. In short, let every member of Ningbo Office make progress day by day, work smoothly, live happily and be healthy, and let every member who enters this group feel the unique scenery here and be reluctant to leave.

About xx years

Focus on the company's current situation and give consideration to future development. In xx years, under the leadership of the headquarters, we focused on maintaining and digging deep into the existing market, seized the opportunity to develop potential customers, paid attention to service details, strengthened quality services, stabilized and improved market share, and actively strived for the successful completion of the task. Mainly from the following aspects:

1. Recruit business talents and strengthen new business development.

In the past two years, due to the weakening of the steel strip customer market, there are basically no bulk customers, and the Ningbo office is mainly supported by scattered and individual customers, and it is hungry and thirsty. We should vigorously develop new products, new customers and group bidding customers. I hope to recruit a business colleague in xx to develop new business, and at the same time, I can help business managers socialize with the outside world, so that men can plan better. Strive to make breakthroughs in Jiangxi talcum powder, Fuyang papermaking and Lanxi Jiande bulk cement in xx years.

2. Analysis of past business

Ningbo office has a history of nearly 10 years, new and old customers are updated alternately, and the number of lost old customers is not small. We will reorganize and analyze our past customers and strive for cooperation again.

3. Enhance customer service awareness

Seize every opportunity to contact customers, provide warm, meticulous and thoughtful service, and add a winning chip for the company. Strengthen communication with customers and increase feelings. Customer service work is not only to bring customers' goods into our company, but also to try our best to help customers do everything and make them feel more at ease.

4. Refine internal management, strictly control costs, and take a multi-pronged approach to prevent capital risks.

Our office will improve the operation process based on the principle of "audit between employees and supervision between superiors and subordinates". Establish a customer credit line evaluation system to control the risk of freight recovery.

This year, we will strictly abide by the regulations of the headquarters, strengthen business study, improve service level, and strive to complete the task as soon as possible, with the goal of 7,600 t in xx. The challenge has arrived. Since he chose the distant place, He Wei will share joys and sorrows, and I believe he will definitely win the wonderful work with his heart!

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